Microsoft’s ‘Titan’ CRM 4.0 vs. Salesforce.com
January 8, 2008 by Jimson Lee · 1 Comment
And let’s not leave out Oracle’s Siebel On-Demand. Microsoft released the software to manufacturing last month, and resellers are working with customers as a subscription service, or software-as-a-service (SaaS). Alternatively, Microsoft will also offer CRM 4.0 on demand from its own data centers within the next several months, as well as their conventional on-premises or [...]
Latest News in CRM Help Desk Software – Nov 23, 2007
November 23, 2007 by CRM Helpdesk Software · Leave a Comment
Latest News dBusinessNews.com – … recently earned several industry accolades, including Customer Interaction Solutions Magazine?s 2007 CRM … Software trusted solutions address critical IT and support functions, such as customer service desk, IT help desk, asset management, software … Wicom and Fujitsu Extend Partnership, Fujitsu Provia Operating Model … PRWeb – Due to its open [...]
Latest News in CRM Help Desk Software – Nov 2, 2007
November 2, 2007 by CRM Helpdesk Software · Leave a Comment
GoLite Contracts with Brandwise for SalesOptimizer SoftwareForbes – … sales efforts and help them maximize the potential of each sales call by using the information provided by our software,” said … Sales Force Automation technology, Business Intelligence tools, Decision Support and Customer Relationship Management (CRM …Publ.Date : Thu, 01 Nov 2007 22:24:00 GMTSoftware Front PageITP.net [...]
CRM On-Demand Is In Demand
October 7, 2007 by David Cowgill · 1 Comment
There are many factors involved in this significant shift from the traditional software purchase and implementation to the On-Demand offerings from companies like Salesforce.com, Microsoft, and Siebel. For the larger enterprise user, there may be implementation fatigue, from the long, drawn-out and expensive projects from the late 1990’s and early 2000’s. For the small and [...]
Avoiding CRM Failure
October 7, 2007 by David Cowgill · Leave a Comment
If you’re evaluating a CRM suite in particular, you may have heard a lot of horror stories about CRM investments going to waste. Rest assured, it’s not the technology; cases of outright technology failure are rare in e-business, and their heyday was years ago, when a lot of applications were in their early generations. Much [...]
Siebel CRM On Demand R14 extends functionality, customization & integration
August 30, 2007 by CRM Helpdesk Software · Leave a Comment
This article is basically a Press Release by Oracle from end July. It’s informative about its latest CRM product, R14, but.. it is biased, of course. The reason I’m featuring its latest release, is that personally, I like Oracle solution’ analytics, offering actionable insights instantly. Siebel CRM On Demand’s interactive analytic capabilities that let you [...]
