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CRM Solutions Applied in the Food Industry

Today I am showing two small cases of companies in the food sector who have successfully applied a CRM solution for their organization. The intend was totally different for each. One did needed a simple tool to manage sales orders. The other needed a solution for managing large marketing promotional campaigns.
Both [...]

Informatica Acquires Applimation

Expands Data Integration Platform Leadership by Incorporating Information Lifecycle Management (ILM)

REDWOOD CITY, CA — Informatica Corporation, the leading independent provider of data integration software, today announced that it has signed a definitive agreement to acquire Applimation, the market leader in application Information Lifecycle Management (ILM). The acquisition is expected to close within a matter of [...]

GoldenGate Software and Oracle to Host Web Seminar on Siebel CRM Zero Downtime Migrations

SAN FRANCISCO — GoldenGate Software Inc., a leading provider of high availability and real-time data integration solutions, will host a live Web seminar featuring Oracle Group Vice President of CRM Applications George Jacob and GoldenGate Vice President of Technology, Alok Pareek, entitled “Upgrade to Oracle’s Latest Release of Siebel CRM with Zero Downtime.”
This complimentary [...]

Bright House Networks and Broadcore Choose Sugar Enterprise On-Site

Communications Providers Rely on SugarCRM for Ease of Customization, Integration and Quick Payback

CUPERTINO, Calif. — SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced two new communications customers – Bright House Networks and Broadcore – have implemented Sugar Enterprise On-Site to foster improved communications with customers across departments.

Bright [...]

F5 Helps Customers Enhance the Value of Oracle’s Siebel CRM Application Deployments

Integration of F5 and Oracle technologies helps increase user productivity and reduces deployment time and ownership costs

SEATTLE–F5 Networks, Inc., the global leader in Application Delivery Networking, today announced the availability of its new Application Ready Network (ARN) solution for Siebel. With this announcement, F5 is expanding on the previously announced ARN for Oracle to provide [...]

AMR Research Report Ranks Top 10 CRM Vendors

The Top 3 on this list should come to no surprise.

What is surprising is Microsoft in 8th place and you can bet they’ll use their market leverage to hopefully climb to the top 3.

What’s also interesting the growth rate from 2006-2007, notably the CRM giants on this list.

As expected, Salesforce.com is doing fantastic with their [...]

Coveo G2B for CRM Enables a Complete View of Customer Information Deployable In Hours

Information access solution enables access to a unified view of customer data from CRM systems, tech support emails, support databases and more

BOSTON–Coveo Solutions Inc., a global provider of search-powered information access solutions, announced today the limited availability of Coveo G2B™ for CRM. Coveo G2B for CRM is the only information access solution to [...]

8 Trends in Software as a Service Platforms

This article is from Alex Barnett’s blog
To kick off the new year, I presented to around 40 or 50 members of Utah Technology Council (UTC) last week. The title of the topic they asked me to speak about was “Trends in Software as a Service Platforms”. I searched around for some ideas and came across [...]

Tom Siebel Awarded 100K and Judge’s Apology for Lawsuit

Judge apologizes, pays $100K for lawsuit
By MICHAEL LIEDTKE
Full story here on www.montereyherald.com
SAN FRANCISCO (AP) — In an unusual act of contrition, a state court judge has publicly apologized and agreed to pay $100,000 to Silicon Valley billionaire Tom Siebel for wrongfully besmirching him in a lawsuit she filed as an attorney more than a [...]

Kodak: Siebel CRM for Uniformity & Forecasting – Sales Force Case Study

Siebel CRM On Demand brought Kodak’s GCG three key benefits:
1. Brought uniformity of reporting and pipeline forecasting to US Sales staff
2. Delivered real-time analytics for Sales staff and management
3. Provided a uniform set of processes for integration of all US/C acquisitions.
To build Kodak’s market position in the professional graphics segment, it bought [...]

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