Financial Advisors Simplify and Increase Production with smarshCRM
November 20, 2008 by CRM Helpdesk Software · Leave a Comment
Archiving & Compliance Leader Smarsh Integrates CRM Into Suite of Compliance-Based Services PORTLAND, Ore.–Smarsh®, a leading managed service provider of innovative, secure and reliable archiving and compliance solutions, has introduced smarshCRM, its state-of-the-art, Web-based customer relationship management (CRM) service designed for financial advisors and other sales professionals with long-term, relationship-based practices. smarshCRM is a high-touch, [...]
BigMachines Develops New Sales Quoting Application for Salesforce.com
November 3, 2008 by CRM Helpdesk Software · Leave a Comment
BigMachines Develops New Sales Quoting Application for the Force.com AppExchange from Salesforce.com Force.com platform offers ease of development and deployment for BigMachines on-demand software From Dreamforce 2008 CHICAGO & SAN FRANCISCO — Salesforce.com’s Dreamforce Conference – BigMachines, Inc., a global leader in on-demand sales configuration and proposal software, announced that it is developing a new [...]
NetSuite’s On-Demand Services Resource Planning? Is SRP the New ERP?
October 16, 2008 by CRM Helpdesk Software · Leave a Comment
NETSUITE UNVEILS THE INDUSTRY’S FIRST AND ONLY ON-DEMAND ENTERPRISE APPLICATION FOR SERVICES RESOURCE PLANNING (SRP) NetSuite SRP Integrates NetSuite and OpenAir Technology to Deliver the “Holy Grail” of On-Demand Applications to Address the End-to-End Business Process Needs for Project-Based Businesses SAN MATEO, Calif. – NetSuite Inc., a leading vendor of on-demand, integrated business management software [...]
Boardwalktech Announces Patented Collaborative Spreadsheet Database on Salesforce.com AppExchange
September 12, 2008 by CRM Helpdesk Software · Leave a Comment
PALO ALTO, Calif. — Boardwalktech, Inc., a leader in Enterprise 2.0 technology has released its Enterprise Report Manager (ERM) for Salesforce.com’s (NYSE:CRM) AppExchange. ERM is part of the Boardwalk Collaboration Platform (BCP) family of products which intelligently connects the desktop to the enterprise utilizing a patented, collaborative spreadsheet-driven database technology. With ERM, Salesforce.com customers are [...]
Workday: The Next Software Power?
August 19, 2008 by CRM Helpdesk Software · Leave a Comment
To compare Workday to Salesforce.com can be an insult or compliment, depending on who’s side you are on. That is like asking Marc Benioff, Salesforce.com’s CEO, who is going to be the next Salesforce.com? “There’s only one Salesforce.com,” quotes Benioff. At the end of the day, SaaS is all about uptime, credibility, and security. And [...]
Survey Shows CEOs Are Making Collaboration a Top Priority
July 23, 2008 by Jimson Lee · 5 Comments
This article and research report is really a shameless plug for BusinessWeek and SAP, but I though it was worth pointing out. Ever since EDP was renamed to DP, then MIS, IS, and now IT, we know that the business plan must be in line with the technology road map. There is a lot of [...]
AMR Research Report Ranks Top 10 CRM Vendors
July 8, 2008 by Jimson Lee · Leave a Comment
The Top 3 on this list should come to no surprise. What is surprising is Microsoft in 8th place and you can bet they’ll use their market leverage to hopefully climb to the top 3. What’s also interesting the growth rate from 2006-2007, notably the CRM giants on this list. As expected, Salesforce.com is doing [...]
Symplified Introduces On Demand Identity Management for Mid Market Enterprises
June 27, 2008 by CRM Helpdesk Software · Leave a Comment
SinglePoint Network Enables Adoption of Cloud Computing By Linking On-Premise and SaaS Applications; Eliminates Integration, Complexity, Cost Barriers of Legacy Software SAN DIEGO–Symplified, the On Demand Identity company, today unveiled here at the Catalyst Conference a revolutionary Software as a Service (SaaS) offering that makes Web access management accessible to mid market organizations. Powered by [...]
SAP Targets Strong 2008 Outlook Despite Lag in US Market
June 5, 2008 by CRM Helpdesk Software · Leave a Comment
SAP expects that its 2008 targets will remain on track despite some hardships in the U.S. market. The company reaffirmed its 2008 outlook at its annual general meeting, with CEO Henning Kagermann calling SAP’s core business “very healthy.” Germany-based SAP (NYSE: SAP) is planning to expand its business to help shore up its position as [...]
SAP Campaigns to Put Customers First
May 28, 2008 by Jimson Lee · Leave a Comment
Better late than never. When large (and I mean large) companies grow so big, sometimes their only focus is the bottom line and the first “value” to disappear from the mission statement is Customer Service. I despise it when a company is simply interested in dropping off cardboard boxes, don’t you? After all, it’s relationships [...]



