ERP Software Implementations Take Longer, Cost More and Result in Less Satisfaction Than Expected
January 7, 2009 by CRM Helpdesk Software · Leave a Comment
New Report Reveals ERP Software Implementations Take Longer, Cost More and Result in Less Satisfaction Than Expected
Panorama Consulting Group Issues 2008 ERP Report
DENVER — Implementing an enterprise resource planning (ERP) project in the estimated time, for the estimated cost, and with satisfying results is a rare occurrence, according to a new study issued today by [...]
Zoho Creator Takes On Role as Google App Engine IDE
December 16, 2008 by CRM Helpdesk Software · Leave a Comment
Zoho Creator Deploys Apps to Google App Engine
PLEASANTON, Calif.– Zoho today announced that Zoho Creator has been integrated with Google App Engine, enabling applications built with Zoho Creator to be deployed on Google’s infrastructure. The move effectively makes Zoho Creator an integrated development environment for Google App Engine that lets users deploy their applications on [...]
iDashboards presents Olympic Results Tracking
August 12, 2008 by CRM Helpdesk Software · Leave a Comment
If you work in a Call Center or Service Desk, you know the importance of customer scorecards, detailed support metrics, and overall customer service efficiency. As well, you probably track and measure incoming call volumes, problems resolved, and types of issues.
With the Beijing Olympics in full force, iDashboards presents an Olympic moment with [...]
Salesforce.com Apps Now Available for the iPhone
July 14, 2008 by CRM Helpdesk Software · Leave a Comment
Salesforce.com’s Award-winning Salesforce CRM Applications and Force.com Platform Now Available For iPhone
SAN FRANCISCO — Salesforce.com, the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS), today announced its industry-leading Salesforce CRM applications and Force.com platform are available as Salesforce Mobile applications for iPhone on Apple’s App Store. Businesses of all sizes now have access [...]
Free ITIL® V3 Foundation Certification – Sample Exam 3
June 30, 2008 by CRM Helpdesk Software · Leave a Comment
The new version of ITIL (Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management.
The latest version (ITIL V3) is compassed of the five core volumes:
1. Service Strategy
2. Service Design
3. Service Transition
4. Service Operation
5. Continual Service Improvement
This is a full ITIL Foundation Exam Question Paper [...]
Free ITIL® V3 Foundation Certification – Sample Exam 2
June 20, 2008 by CRM Helpdesk Software · Leave a Comment
The new version of ITIL (Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management.
The latest version (ITIL V3) is compassed of the five core volumes:
1. Service Strategy
2. Service Design
3. Service Transition
4. Service Operation
5. Continual Service Improvement
This is a full ITIL Foundation Exam Question Paper [...]
Verticals onDemand Launches First Mobility-as-a-Service
June 10, 2008 by CRM Helpdesk Software · Leave a Comment
First, there was Software-as-a-Service (SaaS), then Salesforce.com coined the term Platform-as-a-Service (PaaS), and now we have Mobility-as-a-Service (MaaS). Note that Mobility-as-a-Service™ is trademarked.
Verticals onDemand Launches First Mobility-as-a-Service™ Application for Life Sciences Companies
VMobile™ delivers anywhere access to data with zero maintenance costs
PLEASANTON, Calif.–(BUSINESS WIRE)–Verticals onDemand, the pharmaceutical industry’s leading provider of Software-as-a-Service (SaaS) CRM [...]
xTuple ERP (formerly OpenMFG) Exceeds 100,000 Downloads
May 31, 2008 by CRM Helpdesk Software · Leave a Comment
Key milestone highlights rapid community adoption of open source ERP solution;
Developer release of major new v3 debuts power tools for power users
xTuple, the leader in open source enterprise resource planning software, announced the free and open source PostBooks Edition of its xTuple ERP product recently passed the 100,000 download milestone on the SourceForge.net open source [...]
Free ITIL® V3 Foundation Certification – Sample Exam 1
May 9, 2008 by CRM Helpdesk Software · 2 Comments
The new version of ITIL (Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management.
The latest version (ITIL V3) is compassed of the five core volumes:
1. Service Strategy
2. Service Design
3. Service Transition
4. Service Operation
5. Continual Service Improvement
This is a full ITIL Foundation Exam Question Paper [...]
Free ITIL® Foundation Exam Questions
May 4, 2008 by CRM Helpdesk Software · 3 Comments
This is a full ITIL Foundation Exam Question Paper containing 40 mock questions that are directly related to the ITIL Foundation Exam syllabus.
At the very end of these questions – you will find all the answers in a table.
Remember, when practicing your free ITIL Foundation Test Exam you only have 60 minutes in which to [...]
