Heroku Supports Java on Cloud Application Platform
August 26, 2011 by Vera Lang · Leave a Comment
Heroku now supports Java on the Heroku Cloud Application Platform, the company announced yesterday. Heroku decided on Java because of its popularity and its solidity as a language for building web apps. It’s the fourth language supported, besides Ruby, Node.js and Clojure. With Java being the world’s most popular programming, this is exciting news for [...]
Salesforce.com’s Growth
June 1, 2011 by Vera Lang · Leave a Comment
Last week’s Announcement of Salesforce.com first quarter’s results revealed an annual revenue forecast of better than $2b for 2011. Very good. However, the numbers below the top line reveal that Salesforce.com’s prior accelerated growth rate is tamed. Should we be sad about it? We think not. Prior-year growth figures were in the order of a [...]
Seven Questions for Salesforce.com’s Parker Harris
March 21, 2011 by Jimson Lee · Leave a Comment
Arik Hesseldahl from New Enterprise department of All Things Digital has a great interview with Parker Harris, the Executive Vice President for Technology of Salesforce.com, and one of the company’s four founders. With the recent earthquake in Japan, my initial thoughts about the company was the new data center. Of course, the well being of [...]
Microsoft Dynamics CRM 2011 Released
February 17, 2011 by Vera Lang · Leave a Comment
Latest version Microsoft Dynamics CRM 2011 for on-premises and partner-hosted deployments released today. And with this, Microsoft now covers all options. With this current Microsoft Dynamics CRM release, client companies can choose: hosted online (aka cloud computing), hosted on their own corporate premises, or hosted by a partner. Benefits & Features of new Microsoft Dynamics [...]
Chatter.com Live
January 31, 2011 by alee · Leave a Comment
Chatter.com is ‘live’. Previously an integrated feature of Salesforce.com’s paid CRM package called ‘Chatter’, the new website-based service Chatter.com offers direct online access to the same basic functionality and free, too. Even if it would not be free, even in its currently still first & ‘basic’ online version of the application, it works and looks [...]
Why CRM and Social Media is More Important in a Recession
February 11, 2009 by Jimson Lee · 1 Comment
The Recession is producing a cut-throat approach to sales. In the past, SaaS companies used to go after customers using a traditional hosted or shrink-wrapped software. Now SaaS is going after it’s own kind. I’ve read so many press releases and seen so many ads on how you can switch your CRM companies at a [...]
Helpstream Announces Winter 2009 Release
February 10, 2009 by CRM Helpdesk Software · Leave a Comment
New Release Offers Ground Breaking Community-Driven Service Functionality and Tight Integrations with Oracle® CRM On Demand and Salesforce.com Mountain View, CA — Helpstream®, the world’s first truly social customer service and relationship management system, today announced general availability of the Winter 2009 release containing over 40 powerful enhancements to help service organizations drive higher customer [...]
Salesforce.com Kicks Off the Year of Cloud Computing With Salesforce CRM Spring 09
February 10, 2009 by CRM Helpdesk Software · Leave a Comment
28th generation release allows companies to more effectively grow their business without growing capital expense or headcount The Service Cloud transforms the quality and lowers the cost of service by leveraging expertise gained from conversations taking place in the cloud The Sales Cloud defines the next generation of collaboration, transforming the relationship between sales, marketing [...]
Is LinkedIn the Next CRM?
January 22, 2009 by Jimson Lee · 3 Comments
Is it my impression, or did LinkedIn improve their services by creating a contact management system that looks and smells like a CRM? In the recent year, we’ve seen Facebook become the number 1 social media site that started to creep into the Corporate world. Facebook can now connect to Salesforce.com via AppExchange or Appirio. [...]
Salesforce.com Releases Service Cloud, the Next-Generation Solution for Customer Service
January 15, 2009 by Jimson Lee · Leave a Comment
Salesforce.com releases Service Cloud, the next-generation solution for customer service Salesforce.com rolled out its next-generation solution for customer service. The Service Cloud is built on their existing Force.com platform and leverages the benefits of cloud computing, something SFDC has been tooting their horns for the last 10 years. How can this help Customer Service? Traditionally, [...]
