Saturday, February 4, 2012

Salesforce.com Kicks Off the Year of Cloud Computing With Salesforce CRM Spring 09

February 10, 2009 by CRM Helpdesk Software · Leave a Comment 

28th generation release allows companies to more effectively grow their business without growing capital expense or headcount

The Service Cloud transforms the quality and lowers the cost of service by leveraging expertise gained from conversations taking place in the cloud

The Sales Cloud defines the next generation of collaboration, transforming the relationship between sales, marketing and customers

SAN [...]

Knowledge-as-a-Service (KaaS)

February 2, 2009 by Jimson Lee · Leave a Comment 

How many types of INSERT_KEY_WORD_HERE-as-a-service exist?

We all know of SaaS (Software), PaaS (Platform), IaaS (Infrastructure) & MaaS (Mobility)

Now we have Knowledge as a Service (KaaS).

Here is an interesting article on Knowledge as a Service (KaaS). Thei Geurts illustrates how KaaS can help support an agile enterprise in a networked knowledge economy. Thei Geurts is [...]

2nd International Cloud Computing Conference & Expo

January 11, 2009 by CRM Helpdesk Software · Leave a Comment 

2nd International Cloud Computing Conference & Expo, New York City, March 30 – April 1, 2009
Everything you wanted to know about:
Saas, PaaS, IaaS
Automation
Grid Software
Elastic Computing
Cloud Database
Scalability
Fabric Computing
Green IT
High-Performance Computing
Service Management
Web-scale Computing
Standards
With the advent of Cloud Computing, the cost of computation, application hosting and content storage and delivery is plunging fast by several orders of magnitude.
This [...]

Top 10 Cloud Computing Predictions for 2009

December 19, 2008 by CRM Helpdesk Software · 1 Comment 

SAN MATEO, Calif., — As the year draws to a close, many companies are left wondering what next year will bring for this year’s hottest technology trend — cloud computing. To answer these questions, Appirio (www.appirio.com) today released its top 10 predictions for how cloud computing will evolve in 2009 and the impact those trends [...]

Salesforce.com offers Cloud Computing with Force.com Sites

November 4, 2008 by CRM Helpdesk Software · 2 Comments 

Bringing the power of Force.com to every Web application and Web site Force.com Sites will enable customers to run their Web sites in salesforce.com’s cloud
Easily publish Force.com data and applications to any Web site – reaching new users and communities
SAN FRANCISCO — Salesforce.com, the enterprise cloud computing company, today unveiled Force.com [...]

Larry Ellison – It’s Ludicrous that Cloud Computing is Taking Over the World

October 11, 2008 by Jimson Lee · Leave a Comment 

Larry Ellison is opinionated. Make no mistake about that.

I guess he can with his 86 billion dollar market capitalization compared to Salesforce.com’s 4 billion dollar.

While the whole world may seem like it’s going towards cloud computing, on-demand software-as-a-service, and all it’s derivatives (PaaS, MaaS, etc.), Ellison is focusing on what he has now and [...]

Etelos introduces Virtual Server Environments

October 3, 2008 by Jimson Lee · 1 Comment 

You may remember Etelos CRM was one of the first CRM packages for Google Apps.

Now Etelos introduces Virtual Server Environments.

In the past , you would have to go with a hosting provider like GoDaddy or Megahosters and purchase either a virtual or virtual dedicated server environment.

The prices range anywhere from $45 to $149 per month, [...]

Salesforce.com Acquires InStranet

August 20, 2008 by CRM Helpdesk Software · Leave a Comment 

Salesforce.com Acquires InStranet, Bringing Industry-Leading Knowledge Base Technology to Salesforce CRM Customer Service & Support

SAN FRANCISCO, — Salesforce.com, the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS), today announced the acquisition of InStranet, the leading provider of knowledge management technology for business to consumer (B2C) call centers. The acquisition brings powerful knowledge base [...]

New Salesforce.com Certification for Salesforce CRM Admins

July 16, 2008 by Jimson Lee · Leave a Comment 

New Salesforce.com Certification Program for Salesforce CRM Admins and Force.com Developers to Accelerate SaaS and PaaS Industry Success

SAN FRANCISCO — Salesforce.com, the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS), today announced the official salesforce.com certification program for Salesforce CRM administrators and Force.com developers. The new program will give Salesforce CRM admins and [...]

Salesforce.com Apps Now Available for the iPhone

July 14, 2008 by CRM Helpdesk Software · Leave a Comment 

Salesforce.com’s Award-winning Salesforce CRM Applications and Force.com Platform Now Available For iPhone

SAN FRANCISCO — Salesforce.com, the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS), today announced its industry-leading Salesforce CRM applications and Force.com platform are available as Salesforce Mobile applications for iPhone on Apple’s App Store. Businesses of all sizes now have access [...]

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