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Gartner 2009 Forecast: IT Spending Flat, but Outsourcing will Grow

January 22, 2009 by Jimson Lee

There were two interesting press releases from Gartner last week that caused mixed emotions in the IT world. The news was good or bad, depending on how you looked at it.

1. Gartner Says Outsourcing Will Continue to Grow in 2009 Despite Economic Slowdown (press release here)

2. Gartner EXP Worldwide Survey of More than 1,500 [...]

Written by Jimson Lee · Filed Under CRM Planning & Implemenation, Enterprise On-Demand, Enterprise Resource Planning, Technology & Security | Leave a Comment 

State of the CRM Industry – What’s Hot and What’s Not

January 15, 2009 by CRM Help Desk

Local CRM Experts Share What’s Hot, What’s Not at Technology Association of Georgia (TAG) CRM Meeting
ATLANTA — Bruce Culbert, CEO, iSymmetry and Chairman/Co-Founder, myCRMcareer, will join fellow panelists to discuss What’s Hot and What’s Not at the upcoming “State of the CRM Industry” meeting. The event is sponsored by the Technology Association of Georgia (TAG) [...]

Written by CRM Help Desk · Filed Under Press Releases | Leave a Comment 

Top 10 Cloud Computing Predictions for 2009

December 19, 2008 by CRM Help Desk

SAN MATEO, Calif., — As the year draws to a close, many companies are left wondering what next year will bring for this year’s hottest technology trend — cloud computing. To answer these questions, Appirio (www.appirio.com) today released its top 10 predictions for how cloud computing will evolve in 2009 and the impact those trends [...]

Written by CRM Help Desk · Filed Under Enterprise On-Demand, Press Releases | 1 Comment 

Gartner says Worldwide SaaS Revenue in Enterprise Application Markets will Grow 27 percent in 2008

October 24, 2008 by CRM Help Desk

Gartner Says Worldwide SaaS Revenue in the Enterprise Application Markets Will Grow 27 Per Cent in 2008

Total SaaS Revenue Will More than Double by 2012

Egham, UK — Worldwide software-as-a-service (SaaS) revenue in the enterprise application markets* is on pace to surpass $6.4 billion in 2008, a 27 per cent increase from 2007 revenue [...]

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Gmail Outage Raises Doubts About Cloud Computing

August 14, 2008 by Jimson Lee

Were YOU affected?

I was wondering what was going on when I kept hitting the F5 to refresh my email, and it kept saying “Unable to connect to server”.

I said, WTF? How can Goliath go down? My Exchange server is one thing, but my trusted Gmail?

How about all the SMB companies who converted to [...]

Written by Jimson Lee · Filed Under CRM Planning & Implemenation, Enterprise On-Demand, Featured Story | Leave a Comment 

IBM Technology To Protect Customer Data in the Call Center

July 7, 2008 by CRM Help Desk

Made in IBM Labs: IBM Technology to Protect Customer Data in the Call Center Industry — Next-Generation Data Masking Technology Advances Security and Privacy of Critical Customer Data

NEW DELHI, INDIA and BANGALORE, INDIA — Researchers at IBM’s India Research Laboratory have developed advanced data Relevant Products/Services masking technology that helps call centers protect critical data [...]

Written by CRM Help Desk · Filed Under Press Releases | 1 Comment 

8 Trends in Software as a Service Platforms

May 7, 2008 by Jimson Lee

This article is from Alex Barnett’s blog
To kick off the new year, I presented to around 40 or 50 members of Utah Technology Council (UTC) last week. The title of the topic they asked me to speak about was “Trends in Software as a Service Platforms”. I searched around for some ideas and came across [...]

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Enterprise Software Industry to Grow 8% in 2008 Despite Economic Slowdown

May 6, 2008 by CRM Help Desk

STAMFORD, Conn., February 12, 2008 – Despite the current economic downturn, the software industry is poised for growth in 2008, with worldwide enterprise software revenue totaling $190.7 billion in 2008, an 8.2 percent increase from 2007 revenue of $176.3 billion, according to Gartner, Inc. While the software market is forecast to grow, it will face [...]

Written by CRM Help Desk · Filed Under Enterprise Resource Planning, Press Releases | Leave a Comment 

SPS Commerce and NetSuite Host Webinar to Unveil a New SaaS Integrated Business Solution

April 22, 2008 by CRM Help Desk

Event Features Experts from Largest Outsourced EDI Service Provider, the Leading On-Demand Business Software Suite Provider, and Energy Beverage Supplier, Mad-Croc
SAN MATEO, Calif. & MINNEAPOLIS–SPS Commerce, the leading provider of SaaS EDI services and member of NetSuite’s NS-BOS Developer Program, and NetSuite Inc. (NYSE: N – News), a leading vendor of on-demand, integrated business software [...]

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Latest News in Enterprise On-Demand Software – Feb 15, 2008

February 15, 2008 by CRM Help Desk

Premiere Global Services Standardizes on NetSuite Global CRM Software
MSN MoneyCentral – SAN MATEO, Calif., Feb. 14 /PRNewswire-FirstCall/ — NetSuite Inc. N , a leading vendor of on-demand, integrated business management software suites that include Accounting / Enterprise Resource Planning (ERP), Ecommerce and Customer Relationship …
PhoneFusion to Showcase Enhancements to Intelegen Enterprise Class …
Earthtimes – [...]

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