SugarCRM Announces Keynotes and Sponsors for SugarCon 2009
January 13, 2009 by CRM Helpdesk Software · Leave a Comment
IBM, Microsoft, Research In Motion, Jigsaw, Levementum and Talend to Sponsor Commercial Open Source CRM Conference CUPERTINO, Calif.– SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced keynotes and sponsors for SugarCon 2009, the company’s global customer and developer conference, February 2-4, 2009, at the Palace Hotel in [...]
InteQ Announces the Release of InfraDesk, an On Demand Service Desk Solution
January 8, 2009 by CRM Helpdesk Software · Leave a Comment
InteQ’s latest release of InfraDesk applies the SaaS delivery model to an all-inclusive service desk platform enabling significant cost savings without sacrificing functionality BEDFORD, MA, – InteQ today announced the release of InfraDesk 5.0, one of the first on demand service desk solutions delivered as a service over the web based on the company’s dedicated [...]
Weather Forecast Sun Mixed with Clouds – Sun Microsystems Acquires Q-layer
January 7, 2009 by CRM Helpdesk Software · Leave a Comment
Interesting developments from Sun Microsystems. It appears they see the value (and future!) of Cloud Computing by acquiring Belgium based Q-layer. It wasn’t long ago when Sun was the de facto choice in Enterprise level web and application servers. Of course, that was August 2000 when their share price was $250! Today, they are struggling [...]
Growing Companies Realize 100% to 300% Profit Increase Year over Year Using NetSuite
December 14, 2008 by CRM Helpdesk Software · Leave a Comment
Growing Companies Realize 100% to 300% Profit Increase Year over Year Using NetSuite’s Unmatched Single Application for Ecommerce SAN MATEO, Calif – NetSuite Inc., a leading vendor of on-demand, integrated business management software suites for mid-market enterprises and divisions of large companies, today announced that its Ecommerce software editions have helped several Ecommerce customers grow [...]
iDashboards and Parallax Technologies Offer Performance Dashboards for Contact Centers
December 10, 2008 by CRM Helpdesk Software · Leave a Comment
Detroit, MI -– Parallax Technologies , providers of Contact Center solutions, and iDashboards, the leader in Business Intelligence (BI) dashboard software, are pleased to announce that the companies have entered a partnership to provide industry-leading business intelligence dashboard platforms. This strategic partnership will ensure that Parallax Technologies’ customers are equipped with the most comprehensive and [...]
Entellium Files for Bankruptcy
December 2, 2008 by CRM Helpdesk Software · Leave a Comment
Many thanks to John Cook for the latest news on Entellium on TechFlash.com Entellium, whose top two executives were charged with wire fraud in early October, today filed for Chapter 11 bankruptcy protection as it looks to sell its assets. The filing was anticipated at the embattled Seattle Internet company in advance of a possible [...]
Intuit Offers to Buy Entellium Assets
December 1, 2008 by Jimson Lee · Leave a Comment
Is Intuit, the makers of QuickBooks and QuickTax, about to enter the hosted CRM market? It appears so, as Intuit is in the works to purchase Entellium, the company where the CEO and CFO were charged with wire fraud. Their competitors used this opportunity to steal Entellium’s customers! That’s how fierce and competitive the CRM [...]
PODCAST – Shadan Malik of iDashboards
November 25, 2008 by Jimson Lee · Leave a Comment
If you think data visualization is only for CRM or Support desk live metrics, think again. In the real world, and in the ITIL world, you need Business intelligence and Performance Management to support the management process. One of my previous CIO’s once quoted, “No one person fails, it’s the process that fails”. As a [...]
Jigsaw for Oracle CRM On Demand Launches to Deliver Easy Access
November 23, 2008 by CRM Helpdesk Software · Leave a Comment
Jigsaw for Oracle® CRM On Demand Launches to Deliver Easy Access for Oracle Customers to Online Business Contact and Company Directory SAN MATEO, Calif. — Businesses using Oracle® CRM On Demand now have automated access to a powerful business-to-business resource with the launch of Jigsaw for Oracle CRM On Demand. With a single-click, users can [...]
SugarCRM Announces SugarCon 2009
November 20, 2008 by CRM Helpdesk Software · Leave a Comment
Global Customer and Developer Conference Unites CRM Leaders in San Francisco, Calif., February 2-4, 2009 SugarCon 2009 CUPERTINO, Calif.–SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced that it will host SugarCon 2009, its global customer, partner and developer conference, February 2-4, 2009, at The Palace Hotel in [...]



