Managing Risk in Information Technology – Part 1

Part 2 of this article is here. As information technology increasingly falls within the scope of corporate governance, so management must increasingly focus on the management of risk to the achievement of its business objectives. There are two fundamental components of effective management of risk in information and information technology: the first relates to an [...]

ITIL®: Understanding and Using IT Service Management

‘ITIL’ is a term that is fast gaining currency around the IT world. It is often wrongly described as ‘IT governance’ – in fact, on its own, it certainly isn’t this. ITIL is a collection of best practices that helps companies implement an IT Service Management culture. However, its growing popularity reflects the substantial impact [...]

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