SugarCRM Announces Keynotes and Sponsors for SugarCon 2009

IBM, Microsoft, Research In Motion, Jigsaw, Levementum and Talend to Sponsor Commercial Open Source CRM Conference CUPERTINO, Calif.– SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced keynotes and sponsors for SugarCon 2009, the company’s global customer and developer conference, February 2-4, 2009, at the Palace Hotel in [...]

Ebridge Software Eportal Now Compatible with Blackberry Storm, Blackberry Bold and Apple Iphone

eBridge’s web-based business transaction management software (ePortal) is now compatible with the Blackberry Storm, Bold and Apple’s iPhone. BURLINGTON, Ontario – eBRIDGE Software, the leader in business software integration solutions for EDI, CRM, SCM and web store fronts, is pleased to announce that its web-based document management system ePortal has passed testing for compatibility with [...]

CRM Help Desk Software Predictions for 2009

These 5 industries will continue to be hot topics for 2009, which is going to be a very lean year for small, medium and large businesses. Tech spending will be tightened and budgets will be cut. If you are looking to increase productivity without spending more money, these 5 topics will certainly be on your [...]

Enterprise Software Growth Forecast at 7% for 2009

The fourth quarter of 2008 will mark the first of several challenging quarters for the enterprise software markets, according to Gartner. A combination of economic, technical and regional forces has caused Gartner to revise downward its enterprise software spending forecast for 2008 through 2012. Worldwide enterprise software is on pace to total $229.2 billion in [...]

DataForceCRM Announces an Affordable CRM

DataForceCRM, a leader in affordable CRM solutions, is offering CRM comparison guide. This guide is for CRM users and shoppers and compares feature to feature and function to function of the commercial CRM to the DataForceCRM solution. Dallas, TX, — DataForceCRM, a leading open source CRM provider, is offering a CRM software comparison guide to [...]

iDashboards Completes Most Successful Year in Company History

Industry Demand for Affordable Performance Management Solutions and Increase in Customers Keys to Growth TROY, MI — iDashboards, the leader in Business Intelligence (BI) dashboard software, today announced it has recorded year-to-date revenue growth of 55% over 2007. This growth was fueled by a significant increase in the number of customers across various industries. New [...]

iDashboards and Parallax Technologies Offer Performance Dashboards for Contact Centers

Detroit, MI -– Parallax Technologies , providers of Contact Center solutions, and iDashboards, the leader in Business Intelligence (BI) dashboard software, are pleased to announce that the companies have entered a partnership to provide industry-leading business intelligence dashboard platforms. This strategic partnership will ensure that Parallax Technologies’ customers are equipped with the most comprehensive and [...]

Free Help Desk Software Announced by Web Help Desk

Web Help Desk, a leading cross-platform help desk software solution, announced a Free Edition for small business, K-12 institutions, and small government organizations. The Free Edition has no trial period or expiration date, is completely free from ads, and includes one full year of help desk software upgrades. FREMONT, CA — Web Help Desk, a [...]

GoldenGate Software and Oracle to Host Web Seminar on Siebel CRM Zero Downtime Migrations

SAN FRANCISCO — GoldenGate Software Inc., a leading provider of high availability and real-time data integration solutions, will host a live Web seminar featuring Oracle Group Vice President of CRM Applications George Jacob and GoldenGate Vice President of Technology, Alok Pareek, entitled “Upgrade to Oracle’s Latest Release of Siebel CRM with Zero Downtime.” This complimentary [...]

PODCAST – Shadan Malik of iDashboards

If you think data visualization is only for CRM or Support desk live metrics, think again. In the real world, and in the ITIL world, you need Business intelligence and Performance Management to support the management process. One of my previous CIO’s once quoted, “No one person fails, it’s the process that fails”. As a [...]

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