Genentech chooses Google Apps over Microsoft

“It’s ludicrous that cloud computing is taking over the world,” Ellison quoted during Oracle’s annual shareholders meeting last October. South San Francisco’s Genentech 16,300 employees have switched to Google Apps for their email, and limited use of Google’s Documents and Spreadsheets. Google Apps Premier edition is $50 per user per year, which means and additional [...]

GRIDToday On-Demand Enterprise Suspends Publication

Update: this organization has re-appeared as hpc in the cloud ** Prior note from their home page as GridToday end ’08 Dear On-Demand Enterprise Readers: Effective Dec. 19, 2008, we will be suspending publication of On-Demand Enterprise (formerly GridToday). We appreciate your consistent feedback to us over the years and would like to thank you [...]

Free Help Desk Software Announced by Web Help Desk

Web Help Desk, a leading cross-platform help desk software solution, announced a Free Edition for small business, K-12 institutions, and small government organizations. The Free Edition has no trial period or expiration date, is completely free from ads, and includes one full year of help desk software upgrades. FREMONT, CA — Web Help Desk, a [...]

nGenera Achieves Third Quarter Growth with Talisma CIM Products

You may remember Talisma Corp. making headlines last month when it was officially sold to nGenera Corp. for an undisclosed amount. Before the purchase, NGenera acquired five companies in the previous 14 months, putting themselves in an aggressive path of growth in today’s tough economic times. Growth Fueled By Need to Maintain Customer Satisfaction & [...]

Toll-free, Cheap or Free Conference Calls and Web Presentations

With today’s economy, we all need to try and save money. My number one expense is travel costs, so if I can find a way to do some support or presentations remotely, I will. When trying to save money, conference calling and web presentations are the best way to communicate to clients and co-workers. Of [...]

Intuit Offers to Buy Entellium Assets

Is Intuit, the makers of QuickBooks and QuickTax, about to enter the hosted CRM market? It appears so, as Intuit is in the works to purchase Entellium, the company where the CEO and CFO were charged with wire fraud. Their competitors used this opportunity to steal Entellium’s customers! That’s how fierce and competitive the CRM [...]

On-Demand SaaS or On-site CRM? Commercial or Open-Source Software?

Do you prefer a PC or Mac? On-Demand SaaS or On-site CRM? Commercial or Open-Source Software? The last 2 questions are my most common questions I receive every week when trying to evaluate and implement a CRM or ERP solution, whether it’s a start-up about to go IPO or a multi-billion dollar publicly traded company. [...]

PODCAST – Shadan Malik of iDashboards

If you think data visualization is only for CRM or Support desk live metrics, think again. In the real world, and in the ITIL world, you need Business intelligence and Performance Management to support the management process. One of my previous CIO’s once quoted, “No one person fails, it’s the process that fails”. As a [...]

Talisma CRM Business Acquired by Campus Management Corp.

Campus Management to integrate and expand leading Customer Relationship Management software platform BOCA RATON, Fla. – Campus Management Corp. and nGenera Corporation jointly announced today that Campus Management has acquired nGenera’s Talisma CRM (Customer Relationship Management) line of business. Assets include the Talisma CRM software product suite, the Talisma Higher Education business unit based in [...]

Chrome Delivers 300% Performance Boost for Cloud-based CRM Software

2008 may be the year of the Chrome, but you can bet we’ll see more of Chrome in 2009, as companies are buckling down on their spending and move towards cost saving SAAS solutions. From TGDaily: Chrome delivers 300% performance boost for cloud-based CRM software Chicago (IL) – When Google released its Chrome browser earlier [...]

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