drugstore.com Customizes Online Shopping Experience with Beauty Chat Using RightNow On Demand CRM
February 18, 2009 by Jimson Lee · Leave a Comment
If you don’t think social media and IM or on-line chat isn’t important, think again. Read this press release from RightNow On Demand CRM. With the recession is full swing, you need to capture every client and convert as many sales as possible. Customer service is on a decline now in America, with more and [...]
InteQ Joins IT Service Management Professionals in Las Vegas to Promote SaaS Solutions
February 17, 2009 by CRM Helpdesk Software · Leave a Comment
InteQ to attend the IT Service Management Conference & Exhibition in Las Vegas this month to showcase InfraDesk, On Demand Service Desk Solution, and ITIL Training Programs BEDFORD, MA – InteQ is a Silver Sponsor of the 13th Annual International IT Service Management Conference & Exhibition hosted by PINK Elephant. The company will be exhibiting [...]
InteQ Announces the Release of InfraDesk, an On Demand Service Desk Solution
January 8, 2009 by CRM Helpdesk Software · Leave a Comment
InteQ’s latest release of InfraDesk applies the SaaS delivery model to an all-inclusive service desk platform enabling significant cost savings without sacrificing functionality BEDFORD, MA, – InteQ today announced the release of InfraDesk 5.0, one of the first on demand service desk solutions delivered as a service over the web based on the company’s dedicated [...]
Top 10 Cloud Computing Predictions for 2009
December 19, 2008 by CRM Helpdesk Software · 1 Comment
SAN MATEO, Calif., — As the year draws to a close, many companies are left wondering what next year will bring for this year’s hottest technology trend — cloud computing. To answer these questions, Appirio (www.appirio.com) today released its top 10 predictions for how cloud computing will evolve in 2009 and the impact those trends [...]
iDashboards Completes Most Successful Year in Company History
December 16, 2008 by CRM Helpdesk Software · Leave a Comment
Industry Demand for Affordable Performance Management Solutions and Increase in Customers Keys to Growth TROY, MI — iDashboards, the leader in Business Intelligence (BI) dashboard software, today announced it has recorded year-to-date revenue growth of 55% over 2007. This growth was fueled by a significant increase in the number of customers across various industries. New [...]
nGenera Achieves Third Quarter Growth with Talisma CIM Products
December 4, 2008 by CRM Helpdesk Software · 1 Comment
You may remember Talisma Corp. making headlines last month when it was officially sold to nGenera Corp. for an undisclosed amount. Before the purchase, NGenera acquired five companies in the previous 14 months, putting themselves in an aggressive path of growth in today’s tough economic times. Growth Fueled By Need to Maintain Customer Satisfaction & [...]
GoldenGate Software and Oracle to Host Web Seminar on Siebel CRM Zero Downtime Migrations
December 4, 2008 by CRM Helpdesk Software · Leave a Comment
SAN FRANCISCO — GoldenGate Software Inc., a leading provider of high availability and real-time data integration solutions, will host a live Web seminar featuring Oracle Group Vice President of CRM Applications George Jacob and GoldenGate Vice President of Technology, Alok Pareek, entitled “Upgrade to Oracle’s Latest Release of Siebel CRM with Zero Downtime.” This complimentary [...]
SplendidCRM Software Releases Enterprise 3.0 with a New Workflow Engine
December 3, 2008 by CRM Helpdesk Software · Leave a Comment
RALEIGH, N.C. — SplendidCRM Software, Inc., a pioneering provider of Microsoft-centric Customer Relationship Management (CRM) solutions for open-source use, today announced the launch of Version 3.0 of its flagship platform SplendidCRM. The release of Version 3.0 marks a milestone as it introduces the SplendidCRM Workflow Engine as a flagship feature in the new SplendidCRM Enterprise [...]
DataFlux Wins CRM Magazine’s CRM Market Award in Data Quality for Fourth Consecutive Year
September 4, 2008 by CRM Helpdesk Software · Leave a Comment
CARY, N.C.– DataFlux, a leading provider of data quality and data integration solutions, today announced it has been selected as the 2008 CRM Market Winner in Data Quality by CRM magazine for the fourth consecutive year. This recognition of the company’s leadership position is testament to the positive industry impact of DataFlux’s data quality solutions [...]
FrontRange Solutions Launches Next-Generation IT Service Management Solution
August 2, 2008 by CRM Helpdesk Software · Leave a Comment
ITSM Version 6.1 Helps Organizations Accelerate ITIL® Adoption And Meet Governance and Compliance Challenges; Supports Microsoft .NET 3.0 and WPF PLEASANTON, Calif.–FrontRange Solutions today announced the availability of FrontRange™ IT Service Management (ITSM) Version 6.1, a next-generation software application that gives mid-sized and enterprise IT and customer service organizations an innovative solution that improves the [...]
