SplendidCRM Software Releases Enterprise 3.0 with a New Workflow Engine
December 3, 2008 by CRM Helpdesk Software · Leave a Comment
RALEIGH, N.C. — SplendidCRM Software, Inc., a pioneering provider of Microsoft-centric Customer Relationship Management (CRM) solutions for open-source use, today announced the launch of Version 3.0 of its flagship platform SplendidCRM. The release of Version 3.0 marks a milestone as it introduces the SplendidCRM Workflow Engine as a flagship feature in the new SplendidCRM Enterprise [...]
PODCAST – Shadan Malik of iDashboards
November 25, 2008 by Jimson Lee · Leave a Comment
If you think data visualization is only for CRM or Support desk live metrics, think again. In the real world, and in the ITIL world, you need Business intelligence and Performance Management to support the management process. One of my previous CIO’s once quoted, “No one person fails, it’s the process that fails”. As a [...]
Financial Advisors Simplify and Increase Production with smarshCRM
November 20, 2008 by CRM Helpdesk Software · Leave a Comment
Archiving & Compliance Leader Smarsh Integrates CRM Into Suite of Compliance-Based Services PORTLAND, Ore.–Smarsh®, a leading managed service provider of innovative, secure and reliable archiving and compliance solutions, has introduced smarshCRM, its state-of-the-art, Web-based customer relationship management (CRM) service designed for financial advisors and other sales professionals with long-term, relationship-based practices. smarshCRM is a high-touch, [...]
Telus Achieves 280% ROI with On-Demand Salesforce CRM Deployment
November 17, 2008 by CRM Helpdesk Software · Leave a Comment
Top Canadian telecommunications company increases sales performance and reduces cost with full payback in just four months BOSTON — Nucleus Research analysts have independently examined the deployment of Salesforce CRM solutions at Telus Corporation to find a rapid return on investment (ROI) of 280% in four months time. Telus is a leading national telecommunications company [...]
Salesforce.com offers Cloud Computing with Force.com Sites
November 4, 2008 by CRM Helpdesk Software · 2 Comments
Bringing the power of Force.com to every Web application and Web site Force.com Sites will enable customers to run their Web sites in salesforce.com’s cloud Easily publish Force.com data and applications to any Web site – reaching new users and communities SAN FRANCISCO — Salesforce.com, the enterprise cloud computing company, today unveiled Force.com Sites, a [...]
Salesgenie.com Demonstrates Salesgenie on Salesforce Force.com
November 3, 2008 by CRM Helpdesk Software · Leave a Comment
Salesgenie.com Demonstrates Salesgenie on Force.com at Dreamforce 2008 Improves sales effectiveness of customers by delivering quality, targeted sales leads within Salesforce CRM From Dreamforce 2008 SAN FRANCISCO — Salesgenie.com (an infoGROUP company), the leading provider of online solutions for sales effectiveness management announced today the availability of direct sales lead delivery from its online service, [...]
Bluewolf’s bw.Connect for Salesforce CRM Ideas Now Available on Force.com
October 30, 2008 by CRM Helpdesk Software · Leave a Comment
First solution to extend the power of Salesforce CRM Ideas: helps companies connect community input back to accounts and contacts in Salesforce CRM to drive deeper customer relationships NEW YORK–Bluewolf (www.bluewolf.com) today announced the availability of bw.Connect for Salesforce CRM Ideas on the Force.com AppExchange. bw.Connect for Salesforce CRM Ideas is a new solution that [...]
Gartner says Worldwide SaaS Revenue in Enterprise Application Markets will Grow 27 percent in 2008
October 24, 2008 by CRM Helpdesk Software · Leave a Comment
Gartner Says Worldwide SaaS Revenue in the Enterprise Application Markets Will Grow 27 Per Cent in 2008 Total SaaS Revenue Will More than Double by 2012 Egham, UK — Worldwide software-as-a-service (SaaS) revenue in the enterprise application markets* is on pace to surpass $6.4 billion in 2008, a 27 per cent increase from 2007 revenue [...]
Facebook CRM via Microsoft Dynamics CRM technology
October 18, 2008 by Jimson Lee · Leave a Comment
You knew this would be coming one day. That day is now. I wrote about the risks and solution using Facebook to store your business contacts. Facebook is the new “middleware”. Your Facebook messages may be as high as your regular daily emails and SMS text messages. With Microsoft’s Dynamics CRM technology and the use [...]
Websense Delivers Data Loss Prevention Endpoint Software and Web Gateway Integration
October 4, 2008 by Jimson Lee · Leave a Comment
Remember when CBC Journalists were asked to avoid adding their business contacts in Facebook last summer? You can’t really blame them. You need to protect that sensitive customer data. And with mobile computing on the rise, more and more corporations are challenged to protect data in an increasingly mobile workforce. Enter Websense. Websense is best [...]
