Saturday, February 4, 2012

Informatica Acquires Applimation

February 12, 2009 by CRM Helpdesk Software · Leave a Comment 

Expands Data Integration Platform Leadership by Incorporating Information Lifecycle Management (ILM)

REDWOOD CITY, CA — Informatica Corporation, the leading independent provider of data integration software, today announced that it has signed a definitive agreement to acquire Applimation, the market leader in application Information Lifecycle Management (ILM). The acquisition is expected to close within a matter of [...]

Top 30 Countries for Offshore Services in 2008

December 21, 2008 by CRM Helpdesk Software · Leave a Comment 

India and China Remain Undisputed Leaders but Dynamic Market Sees Credible Alternatives in All Regions
Determining the country or countries that are best placed to host offshore IT operations is a daunting task for many organisations, according to Gartner, Inc. This year, Gartner has assessed the suitability of 72 countries as offshore locations, and has announced [...]

Enterprise Software Growth Forecast at 7% for 2009

December 19, 2008 by CRM Helpdesk Software · 1 Comment 

The fourth quarter of 2008 will mark the first of several challenging quarters for the enterprise software markets, according to Gartner. A combination of economic, technical and regional forces has caused Gartner to revise downward its enterprise software spending forecast for 2008 through 2012.
Worldwide enterprise software is on pace to total $229.2 billion in 2008, [...]

Financial Advisors Simplify and Increase Production with smarshCRM

November 20, 2008 by CRM Helpdesk Software · Leave a Comment 

Archiving & Compliance Leader Smarsh Integrates CRM Into Suite of Compliance-Based Services

PORTLAND, Ore.–Smarsh®, a leading managed service provider of innovative, secure and reliable archiving and compliance solutions, has introduced smarshCRM, its state-of-the-art, Web-based customer relationship management (CRM) service designed for financial advisors and other sales professionals with long-term, relationship-based practices.

smarshCRM is a high-touch, client-centered, total [...]

Gartner says Worldwide SaaS Revenue in Enterprise Application Markets will Grow 27 percent in 2008

October 24, 2008 by CRM Helpdesk Software · Leave a Comment 

Gartner Says Worldwide SaaS Revenue in the Enterprise Application Markets Will Grow 27 Per Cent in 2008

Total SaaS Revenue Will More than Double by 2012

Egham, UK — Worldwide software-as-a-service (SaaS) revenue in the enterprise application markets* is on pace to surpass $6.4 billion in 2008, a 27 per cent increase from 2007 revenue [...]

Epicor 9 Redefines the Enterprise Application Software Experience

October 20, 2008 by CRM Helpdesk Software · Leave a Comment 

Epicor® Announces Epicor 9 Redefines the Enterprise Application Software Experience

Next-Generation Enterprise Resource Planning Solution Featuring Epicor True SOA, Uniquely Configurable Global Engines, and Far-Reaching Functionality

LAS VEGAS — Epicor Software Corporation , a leading provider of enterprise business software for the midmarket and divisions of Global 1000 companies, unveiled today to nearly 2,000 attendees at its [...]

Customer Data Integration Between Open Source SugarCRM Package and 3rd-party Applications

October 20, 2008 by Jimson Lee · 2 Comments 

One of my more interesting and frustrating projects for a software company involved integrating and customizing multiple databases, including their CRM, Call Center for support, and bug/defect tracking for all releases of their software.

The goals were simple. The Sales team wanted to initiate sales tracking with accurate sales forecasting, plus an effective lead generation [...]

DataFlux Wins CRM Magazine’s CRM Market Award in Data Quality for Fourth Consecutive Year

September 4, 2008 by CRM Helpdesk Software · Leave a Comment 

CARY, N.C.– DataFlux, a leading provider of data quality and data integration solutions, today announced it has been selected as the 2008 CRM Market Winner in Data Quality by CRM magazine for the fourth consecutive year. This recognition of the company’s leadership position is testament to the positive industry impact of DataFlux’s data quality solutions [...]

OutSystems Accelerates Hyperion Therapeutic Go-to-Market

June 25, 2008 by CRM Helpdesk Software · Leave a Comment 

California Based Biopharmaceutical Company Deployed a Compliant CRM Solution in Three Weeks
SAN RAMON, Calif.–OutSystems announces that Hyperion Therapeutics, Inc. deployed the OutSystems CRM Solution in three weeks to manage all company interaction with customers, including institutions and the clinicians’ community.
Once Hyperion announced their series B financing and co-promotion agreement for AMMONUL® (sodium phenylacetate and sodium [...]

Maximizer Software Partners with McObject to Improve Mobile CRM on BlackBerry Devices

June 12, 2008 by CRM Helpdesk Software · Leave a Comment 

VANCOUVER, BRITISH COLUMBIA – Maximizer Software Inc. , a leading provider of simple, accessible customer relationship management (CRM) solutions, today announced its partnership with McObject, a provider of embedded database technology for intelligent, connected devices, to enhance mobile productivity on Maximizer’s mobile CRM offering for BlackBerry® smartphone devices.
“Accessing up-to-date information on customers is critical to [...]

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