CRM Solutions Applied in the Food Industry

February 23, 2009 by Vera Lang

Today I am showing two small cases of companies in the food sector who have successfully applied a CRM solution for their organization. The intend was totally different for each. One did needed a simple tool to manage sales orders. The other needed a solution for managing large marketing promotional campaigns.
Both [...]

Canada’s “Geeks on the Way” Wins 2009 Stevie Award for Sales & Customer Service

February 20, 2009 by CRM Help Desk

Geeks on the Way Recognized for CRM Implementation & User Adoption Program of the Year

LAS VEGAS–Geeks on the Way was named the winner of the CRM Implementation & User Adoption Program category in the third annual 2009 Stevie Awards for Sales & Customer Service.
“Winning a Stevie Award for Sales and Customer Service in the category [...]

drugstore.com Customizes Online Shopping Experience with Beauty Chat Using RightNow On Demand CRM

February 18, 2009 by Jimson Lee

If you don’t think social media and IM or on-line chat isn’t important, think again. Read this press release from RightNow On Demand CRM. With the recession is full swing, you need to capture every client and convert as many sales as possible. Customer service is on a decline now in America, [...]

NetSuite Extends ‘Business ByNetSuite’ Program for SAP Customers Eager to Embrace the SaaS Revolution

February 11, 2009 by CRM Help Desk

Leading On-Demand ERP (Enterprise Resource Planning) Suite for Mid-Market Companies Helps Large SAP Customers Cut Costs and Relieves Them from Hefty Maintenance Fees and Upgrade Hassles

Customers Deploying NetSuite to Replace or Complement SAP Realize Major Cost Savings and Productivity Gains

SAN MATEO, Calif., — NetSuite Inc., a leading vendor of on-demand, integrated business software suites that [...]

Helpstream Announces Winter 2009 Release

February 10, 2009 by CRM Help Desk

New Release Offers Ground Breaking Community-Driven Service Functionality and Tight Integrations with Oracle® CRM On Demand and Salesforce.com

Mountain View, CA — Helpstream®, the world’s first truly social customer service and relationship management system, today announced general availability of the Winter 2009 release containing over 40 powerful enhancements to help service organizations drive higher customer satisfaction [...]

SugarCRM Announces Sugar Authorized Learning Program to Provide CRM Best Practices

February 3, 2009 by CRM Help Desk

Levementum, Plus Consulting, Redpill-Linpro, Bhea Knowledge Technologies and iZeno Among Certified Partner Providers in North America, Europe and Asia

CUPERTINO, Calif. – SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the Sugar Authorized Learning Program to accelerate the adoption of CRM best practices across its global customer [...]

IBM and iEnterprises Offer CRM Software as a Service to Help Smaller Companies Compete With Larger Rivals

February 1, 2009 by CRM Help Desk

ARMONK, NY – IBM and iEnterprises, are working with small and mid-sized construction companies to help them run their businesses more intelligently by reconfiguring their customer relationship management (CRM) systems via Software as a Service (SaaS). Hosted on IBM technology, iEnterprises provides CRM software — tailored to industries including construction, pharmaceutical, legal and others — [...]

Avidian Technologies Brings Hosted CRM Software to Outlook with Release of Prophet OnDemand

January 27, 2009 by CRM Help Desk

Companies Looking for the Fastest Deployment and Lowest Upfront Cost Option Can Now Close More Sales inside of Outlook Using Prophet OnDemand

REDMOND, Wash.–Avidian Technologies today announced the launch of Prophet OnDemand, the newest team version of its industry-leading Outlook-based contact management and customer relationship management (CRM) solution. Prophet OnDemand is the Software as a [...]

DataForceCRM Guarantees Results or Customers Get Money Back, No Questions Asked

January 19, 2009 by CRM Help Desk

Low Cost CRM Software, High Value, Instant Success or your Money Back

Enterprise Strength CRM for 10/user/month

DataForceCRM a maker of sales lead management software and CRM (customer relationship management software) is starting a new trend in the software marketplace. DataForceCRM guarantees results or customers get money back, no questions asked.

CRM users have struggled with low return [...]

SugarCRM Announces Keynotes and Sponsors for SugarCon 2009

January 13, 2009 by CRM Help Desk

IBM, Microsoft, Research In Motion, Jigsaw, Levementum and Talend to Sponsor Commercial Open Source CRM Conference

CUPERTINO, Calif.– SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced keynotes and sponsors for SugarCon 2009, the company’s global customer and developer conference, February 2-4, 2009, at the Palace Hotel in San [...]

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