Salesforce for Intuit QuickBooks Improves Customer Relationship Management for Small Businesses
September 9, 2011 by CRM Helpdesk Software · Leave a Comment
Combines Financial and Customer Data to Provide Better Insights and Increase Sales
Salesforce is definitely winning new friends. Now, small business accounting, customer & business management software provider Intuit Inc. announced Salesforce for QuickBooks. This linking software & service will enable their base clientele of small businesses to easily manage their customer relationships and [...]
Forecast CRM Largest Growth within Application Software Market
February 24, 2011 by CRM Helpdesk Software · Leave a Comment
“CRM Software Spending Is Expected to See the Largest Increase of all Application Software Markets.” This is the core finding of the recent Gartner survey.
Spending on customer relationship management (CRM) software is expected to see the largest increase of all the application software markets worldwide in 2011, according to a survey by Gartner, Inc. [...]
Microsoft Dynamics CRM 2011 Released
February 17, 2011 by Vera Lang · Leave a Comment
Latest version Microsoft Dynamics CRM 2011 for on-premises and partner-hosted deployments released today. And with this, Microsoft now covers all options.
With this current Microsoft Dynamics CRM release, client companies can choose: hosted online (aka cloud computing), hosted on their own corporate premises, or hosted by a partner.
Benefits & Features of new Microsoft Dynamics CRM version
Microsoft [...]
Intelestream Launches intelecrm 3.5
January 30, 2011 by CRM Helpdesk Software · 1 Comment
Chicago, IL – Intelestream, Inc., a leading provider of CRM consulting and CRM Software as a Service today unveiled intelecrm version 3.5. The new product release focuses on more options for integration and enhancements to order management functionality.
Included in the release are the following new features:
More choices for Credit card processing: Paypal and Authorize.Net have [...]
SugarCRM Delivers Enhanced Web Services and Improved Mobile CRM Tools
May 28, 2009 by CRM Helpdesk Software · Leave a Comment
New Features Enable Users to Quickly Create New Themes and Custom Mobile Views, and Offers More Dynamic Team Management and Integration Capabilities Surrounding Core CRM Processes
CUPERTINO, Calif.–SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the beta release of its new web services framework, platform improvements, and [...]
CRM Solutions Applied in the Food Industry
Today I am showing two small cases of companies in the food sector who have successfully applied a CRM solution for their organization. The intend was totally different for each. One did needed a simple tool to manage sales orders. The other needed a solution for managing large marketing promotional campaigns.
Both [...]
Canada’s “Geeks on the Way” Wins 2009 Stevie Award for Sales & Customer Service
February 20, 2009 by CRM Helpdesk Software · Leave a Comment
Geeks on the Way Recognized for CRM Implementation & User Adoption Program of the Year
LAS VEGAS–Geeks on the Way was named the winner of the CRM Implementation & User Adoption Program category in the third annual 2009 Stevie Awards for Sales & Customer Service.
“Winning a Stevie Award for Sales and Customer Service in the category [...]
drugstore.com Customizes Online Shopping Experience with Beauty Chat Using RightNow On Demand CRM
February 18, 2009 by Jimson Lee · Leave a Comment
If you don’t think social media and IM or on-line chat isn’t important, think again. Read this press release from RightNow On Demand CRM. With the recession is full swing, you need to capture every client and convert as many sales as possible. Customer service is on a decline now in America, [...]
NetSuite Extends ‘Business ByNetSuite’ Program for SAP Customers Eager to Embrace the SaaS Revolution
February 11, 2009 by CRM Helpdesk Software · Leave a Comment
Leading On-Demand ERP (Enterprise Resource Planning) Suite for Mid-Market Companies Helps Large SAP Customers Cut Costs and Relieves Them from Hefty Maintenance Fees and Upgrade Hassles
Customers Deploying NetSuite to Replace or Complement SAP Realize Major Cost Savings and Productivity Gains
SAN MATEO, Calif., — NetSuite Inc., a leading vendor of on-demand, integrated business software suites that [...]
Helpstream Announces Winter 2009 Release
February 10, 2009 by CRM Helpdesk Software · Leave a Comment
New Release Offers Ground Breaking Community-Driven Service Functionality and Tight Integrations with Oracle® CRM On Demand and Salesforce.com
Mountain View, CA — Helpstream®, the world’s first truly social customer service and relationship management system, today announced general availability of the Winter 2009 release containing over 40 powerful enhancements to help service organizations drive higher customer satisfaction [...]
