CRM SAAS is catching on, worldwide
March 1, 2008 by Vera Lang · Leave a Comment
Even though EMEA (Europe, Middle East, Africa) has the reputation of lagging behind when it comes to CRM adoption, the latest Aberdeen study found that CRM Software as a Service (SaaS) adoption rates in EMEA are equal to those in North America (NA). In this January 2008 study, Aberdeen interviewed 298 companies on their CRM [...]
Siebel CRM On Demand R14 extends functionality, customization & integration
August 30, 2007 by CRM Helpdesk Software · Leave a Comment
This article is basically a Press Release by Oracle from end July. It’s informative about its latest CRM product, R14, but.. it is biased, of course. The reason I’m featuring its latest release, is that personally, I like Oracle solution’ analytics, offering actionable insights instantly. Siebel CRM On Demand’s interactive analytic capabilities that let you [...]
