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CRM SAAS is catching on, worldwide

March 1, 2008 by Vera Lang

Even though EMEA (Europe, Middle East, Africa) has the reputation of lagging behind when it comes to CRM adoption, the latest Aberdeen study found that CRM Software as a Service (SaaS) adoption rates in EMEA are equal to those in North America (NA). In this January 2008 study, Aberdeen interviewed 298 companies on their [...]

Written by Vera Lang · Filed Under CRM Planning & Implemenation | Leave a Comment 

Siebel CRM On Demand R14 extends functionality, customization & integration

August 30, 2007 by CRM Help Desk

This article is basically a Press Release by Oracle from end July. It’s informative about its latest CRM product, R14, but.. it is biased, of course.
The reason I’m featuring its latest release, is that personally, I like Oracle solution’ analytics, offering actionable insights instantly. Siebel CRM On Demand’s interactive analytic capabilities that let you gain [...]

Written by CRM Help Desk · Filed Under CRM Planning & Implemenation, CRM Systems, Press Releases | Leave a Comment 



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