SugarCRM Announces SugarCon 2009
November 20, 2008 by CRM Helpdesk Software · Leave a Comment
Global Customer and Developer Conference Unites CRM Leaders in San Francisco, Calif., February 2-4, 2009 SugarCon 2009 CUPERTINO, Calif.–SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced that it will host SugarCon 2009, its global customer, partner and developer conference, February 2-4, 2009, at The Palace Hotel in [...]
Talisma CRM Business Acquired by Campus Management Corp.
November 14, 2008 by CRM Helpdesk Software · Leave a Comment
Campus Management to integrate and expand leading Customer Relationship Management software platform BOCA RATON, Fla. – Campus Management Corp. and nGenera Corporation jointly announced today that Campus Management has acquired nGenera’s Talisma CRM (Customer Relationship Management) line of business. Assets include the Talisma CRM software product suite, the Talisma Higher Education business unit based in [...]
Bright House Networks and Broadcore Choose Sugar Enterprise On-Site
November 13, 2008 by CRM Helpdesk Software · 1 Comment
Communications Providers Rely on SugarCRM for Ease of Customization, Integration and Quick Payback CUPERTINO, Calif. — SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced two new communications customers – Bright House Networks and Broadcore – have implemented Sugar Enterprise On-Site to foster improved communications with customers across [...]
Chrome Delivers 300% Performance Boost for Cloud-based CRM Software
November 12, 2008 by CRM Helpdesk Software · Leave a Comment
2008 may be the year of the Chrome, but you can bet we’ll see more of Chrome in 2009, as companies are buckling down on their spending and move towards cost saving SAAS solutions. From TGDaily: Chrome delivers 300% performance boost for cloud-based CRM software Chicago (IL) – When Google released its Chrome browser earlier [...]
Customer Data Integration Between Open Source SugarCRM Package and 3rd-party Applications
October 20, 2008 by Jimson Lee · 2 Comments
One of my more interesting and frustrating projects for a software company involved integrating and customizing multiple databases, including their CRM, Call Center for support, and bug/defect tracking for all releases of their software. The goals were simple. The Sales team wanted to initiate sales tracking with accurate sales forecasting, plus an effective lead generation [...]
xTuple ERP Debuts Major New Enterprise Distribution Features
October 15, 2008 by CRM Helpdesk Software · 1 Comment
Version 3.1 of the world’s most advanced Open Source ERP System rolls out average costing, kitting, ‘make or buy’ engine, and multi-company financial reporting NORFOLK, Va., — xTuple, the leader in open source enterprise resource planning software, today announced the release of xTuple ERP 3.1, with a variety of new features that pack even more [...]
Larry Ellison – It’s Ludicrous that Cloud Computing is Taking Over the World
October 11, 2008 by Jimson Lee · Leave a Comment
Larry Ellison is opinionated. Make no mistake about that. I guess he can with his 86 billion dollar market capitalization compared to Salesforce.com’s 4 billion dollar. While the whole world may seem like it’s going towards cloud computing, on-demand software-as-a-service, and all it’s derivatives (PaaS, MaaS, etc.), Ellison is focusing on what he has now [...]
Need Support or Help Desk for Gmail? Slim and None
October 9, 2008 by Jimson Lee · Leave a Comment
Last August, I wrote about the massive Gmail outage that lasted several hours. It’s no secret I am a big fan of Software-as-a-service, as well as cloud computing. Especially when the upfront and ongoing costs are slim or none. You know the old joke when you buy a vacuum or encyclopedias from a door-to-door salesman? [...]
Webcast: SugarCRM on Deploying a CRM Solution
October 6, 2008 by CRM Helpdesk Software · Leave a Comment
SugarCRM to Present a Webcast with Bright House Networks and Levementum on Designing and Deploying a CRM Solution Publisher of Selling Power Magazine to Lead a Panel Discussion on Utilizing SugarCRM’s Software to Deliver a Well-Rounded Customer Experience WHAT: SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM software), will host [...]
Compiere Supports Google Chrome Browser
September 19, 2008 by Jimson Lee · 1 Comment
It didn’t take long before ERP and CRM vendors follow the demands and trends of “what’s hot”. We recently saw the compatibility for the iPhones from Salesforce.com and PipelineDeals’ Mobile CRM Solution for the Apple iPhone. Now, is Google’s Chrome Browser the next hot trend? Open Source ERP Leader Embraces Latest Web Application Platform REDWOOD [...]
