Business Card Scanning Service – and More
February 22, 2009 by Jimson Lee · Leave a Comment
I own one of the first card scanners made by CardScan. I guess I’m a visual person where I like the contact info from a business card, but it is the logo that triggers my memory to the company and then the person. It just goes to show you the importance of branding, and a [...]
NetSuite Extends ‘Business ByNetSuite’ Program for SAP Customers Eager to Embrace the SaaS Revolution
February 11, 2009 by CRM Helpdesk Software · Leave a Comment
Leading On-Demand ERP (Enterprise Resource Planning) Suite for Mid-Market Companies Helps Large SAP Customers Cut Costs and Relieves Them from Hefty Maintenance Fees and Upgrade Hassles Customers Deploying NetSuite to Replace or Complement SAP Realize Major Cost Savings and Productivity Gains SAN MATEO, Calif., — NetSuite Inc., a leading vendor of on-demand, integrated business software [...]
Why CRM and Social Media is More Important in a Recession
February 11, 2009 by Jimson Lee · 1 Comment
The Recession is producing a cut-throat approach to sales. In the past, SaaS companies used to go after customers using a traditional hosted or shrink-wrapped software. Now SaaS is going after it’s own kind. I’ve read so many press releases and seen so many ads on how you can switch your CRM companies at a [...]
Salesforce.com Kicks Off the Year of Cloud Computing With Salesforce CRM Spring 09
February 10, 2009 by CRM Helpdesk Software · Leave a Comment
28th generation release allows companies to more effectively grow their business without growing capital expense or headcount The Service Cloud transforms the quality and lowers the cost of service by leveraging expertise gained from conversations taking place in the cloud The Sales Cloud defines the next generation of collaboration, transforming the relationship between sales, marketing [...]
SugarCRM Announces Sugar Authorized Learning Program to Provide CRM Best Practices
February 3, 2009 by CRM Helpdesk Software · Leave a Comment
Levementum, Plus Consulting, Redpill-Linpro, Bhea Knowledge Technologies and iZeno Among Certified Partner Providers in North America, Europe and Asia CUPERTINO, Calif. – SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the Sugar Authorized Learning Program to accelerate the adoption of CRM best practices across its global [...]
IBM and iEnterprises Offer CRM Software as a Service to Help Smaller Companies Compete With Larger Rivals
February 1, 2009 by CRM Helpdesk Software · Leave a Comment
ARMONK, NY – IBM and iEnterprises, are working with small and mid-sized construction companies to help them run their businesses more intelligently by reconfiguring their customer relationship management (CRM) systems via Software as a Service (SaaS). Hosted on IBM technology, iEnterprises provides CRM software — tailored to industries including construction, pharmaceutical, legal and others — [...]
Five9 Brings Cloud Computing to Call Centers
January 24, 2009 by CRM Helpdesk Software · Leave a Comment
Five9 Announces the New Release of Virtual Call Center Suite 7.1 On-Demand Call Center Software PLEASANTON, Calif. — Five9, the leader in on-demand call center software announced today the general availability of its Virtual Call Center Suite 7.1. The new release includes a new workforce management offering, and a wealth of additional features focused on [...]
Gartner 2009 Forecast: IT Spending Flat, but Outsourcing will Grow
January 22, 2009 by Jimson Lee · Leave a Comment
There were two interesting press releases from Gartner last week that caused mixed emotions in the IT world. The news was good or bad, depending on how you looked at it. 1. Gartner Says Outsourcing Will Continue to Grow in 2009 Despite Economic Slowdown (press release here) 2. Gartner EXP Worldwide Survey of More than [...]
Is LinkedIn the Next CRM?
January 22, 2009 by Jimson Lee · 3 Comments
Is it my impression, or did LinkedIn improve their services by creating a contact management system that looks and smells like a CRM? In the recent year, we’ve seen Facebook become the number 1 social media site that started to creep into the Corporate world. Facebook can now connect to Salesforce.com via AppExchange or Appirio. [...]
2009 Predictions – SAP And SaaS Will Take On Recession
January 20, 2009 by CRM Helpdesk Software · Leave a Comment
SAP and SaaS will remain strong areas of employment in 2009, according to The IT Job Board (www.theitjobboard.co.uk), the biggest IT jobs site in the UK. Alex Farrell, managing director of The IT Job Board, predicts that recruitment in key specialist areas will remain buoyant in the year ahead. Here, the company offers its predictions [...]
