InteQ Joins IT Service Management Professionals in Las Vegas to Promote SaaS Solutions
February 17, 2009 by CRM Help Desk
InteQ to attend the IT Service Management Conference & Exhibition in Las Vegas this month to showcase InfraDesk, On Demand Service Desk Solution, and ITIL Training Programs
BEDFORD, MA – InteQ is a Silver Sponsor of the 13th Annual International IT Service Management Conference & Exhibition hosted by PINK Elephant. The company will be exhibiting during [...]
SugarCRM Announces Sugar Authorized Learning Program to Provide CRM Best Practices
February 3, 2009 by CRM Help Desk
Levementum, Plus Consulting, Redpill-Linpro, Bhea Knowledge Technologies and iZeno Among Certified Partner Providers in North America, Europe and Asia
CUPERTINO, Calif. – SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the Sugar Authorized Learning Program to accelerate the adoption of CRM best practices across its global customer [...]
New Salesforce.com Certification for Salesforce CRM Admins
July 16, 2008 by Jimson Lee
New Salesforce.com Certification Program for Salesforce CRM Admins and Force.com Developers to Accelerate SaaS and PaaS Industry Success
SAN FRANCISCO — Salesforce.com, the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS), today announced the official salesforce.com certification program for Salesforce CRM administrators and Force.com developers. The new program will give Salesforce CRM admins and [...]
Free ITIL® V3 Foundation Certification – Sample Exam 3
June 30, 2008 by CRM Help Desk
The new version of ITIL (Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management.
The latest version (ITIL V3) is compassed of the five core volumes:
1. Service Strategy
2. Service Design
3. Service Transition
4. Service Operation
5. Continual Service Improvement
This is a full ITIL Foundation Exam Question Paper [...]
Free ITIL® V3 Foundation Certification – Sample Exam 2
June 20, 2008 by CRM Help Desk
The new version of ITIL (Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management.
The latest version (ITIL V3) is compassed of the five core volumes:
1. Service Strategy
2. Service Design
3. Service Transition
4. Service Operation
5. Continual Service Improvement
This is a full ITIL Foundation Exam Question Paper [...]
Free ITIL® V3 Foundation Certification – Sample Exam 1
May 9, 2008 by CRM Help Desk
The new version of ITIL (Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management.
The latest version (ITIL V3) is compassed of the five core volumes:
1. Service Strategy
2. Service Design
3. Service Transition
4. Service Operation
5. Continual Service Improvement
This is a full ITIL Foundation Exam Question Paper [...]
Free ITIL® Foundation Exam Questions
May 4, 2008 by CRM Help Desk
This is a full ITIL Foundation Exam Question Paper containing 40 mock questions that are directly related to the ITIL Foundation Exam syllabus.
At the very end of these questions – you will find all the answers in a table.
Remember, when practicing your free ITIL Foundation Test Exam you only have 60 minutes in which to [...]
FREE ITIL® Foundation Study Guide
May 3, 2008 by CRM Help Desk
For all ITIL foundation students Foundation Success would like to provide you with a brilliant link to a FREE ITIL Foundations Study Guide.
The Guide covers all Service Support and Service Delivery Processes and runs for 20 pages in PDF format.
It’s very straight forward and it will come in really handy for ITIL Foundation Level Students [...]
LongJump Introduces New Partner-Friendly Program
April 27, 2008 by CRM Help Desk
LongJump Introduces Partner Friendly Program for Delivery of Software-as-a-Service Solutions — Partners Drive Day-to-Day Relationships with Client, Enjoy Upsell Opportunities and Earn Multi-Year Commissions
SAN FRANCISCO, Apr 25, 2008 — Today at the Web 2.0 Conference and Expo, LongJump, a provider of highly customizable, interconnected on-demand business applications, unveiled a “Jumpstart Partner” reseller program. The new [...]
ITIL® in 30 Executive Webinar – What’s New in ITIL Version 3?
April 15, 2008 by CRM Help Desk
Complimentary Webinar on Wednesday, April 16 at 12:00 p.m. ET
Bedford, MA, April 14, 2008 — ITIL® Version 3 has IT executives and professionals wondering what’s new and whether they should upgrade. This complimentary webinar will spotlight the differences between ITIL Versions 2 and 3, and discuss their impact on the service lifecycle. This session will [...]
Complete List of CRM Vendors & Help Desk Vendors
Latest Headlines
- InteQ SaaS Assurance Program Eliminates Implementation Risks by Enabling IT Organizations to Use InfraDesk ITIL SaaS Service Desk in a Production Environment
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