Redtail Selects Birst as Partner for Advanced Analytics
October 1, 2008 by CRM Helpdesk Software · Leave a Comment
On-Demand BI Solution Uses Redtail Data to Deliver Fast, Flexible Analysis and Reporting to Redtail’s CRM Customers SAN FRANCISCO–Redtail Technology, Inc., provider of web-based CRM, Email Archiving and Imaging solutions for the Financial Advisor community, today announced its selection of Birst™ as a partner for providing business intelligence solutions to its more than 4,000 offices [...]
Birst Launched as First On-Demand, Automated Business Intelligence Solution
October 1, 2008 by CRM Helpdesk Software · 1 Comment
Fast, Flexible Analysis Now Easily Available for Customers Large and Small – with Accounts Starting at Free SAN FRANCISCO–Birst, an on-demand business intelligence (BI) solution, was launched today by Success Metrics. Birst is a complete, end-to-end BI solution that solves the two greatest challenges of BI: cost and complexity. A fully automated solution, Birst allows [...]
DataFlux Wins CRM Magazine’s CRM Market Award in Data Quality for Fourth Consecutive Year
September 4, 2008 by CRM Helpdesk Software · Leave a Comment
CARY, N.C.– DataFlux, a leading provider of data quality and data integration solutions, today announced it has been selected as the 2008 CRM Market Winner in Data Quality by CRM magazine for the fourth consecutive year. This recognition of the company’s leadership position is testament to the positive industry impact of DataFlux’s data quality solutions [...]
iDashboards presents Olympic Results Tracking
August 12, 2008 by CRM Helpdesk Software · Leave a Comment
If you work in a Call Center or Service Desk, you know the importance of customer scorecards, detailed support metrics, and overall customer service efficiency. As well, you probably track and measure incoming call volumes, problems resolved, and types of issues. With the Beijing Olympics in full force, iDashboards presents an Olympic moment with Real [...]
Resolute Releases Health-Care CRM Software
June 23, 2008 by CRM Helpdesk Software · Leave a Comment
Resolute Meets Growing Customer-Care Needs With Release of Its Healthcare Customer Engagement Software Solution — Innovative Solution Offers Health Plans the Ability to Reach and Effectively Communicate with Customers and Members Resolute Solutions Corporation, a leading business and technology consulting firm, today announced the launch of its new Healthcare Customer Engagement solution, which provides a [...]
Zuora and Boomi Partner to Deliver Integrated SaaS Billing On Demand
June 18, 2008 by CRM Helpdesk Software · Leave a Comment
SaaS Industry Pioneers Combine to Deliver Pre-Integrated, One-Click Solution Between Billing and Accounting Systems BERWYN, PA — Boomi, the market and technology leader for on-demand integration, today announced that it has partnered with Zuora to enable Software-as-a-Service (SaaS) integration for Zuora’s on-demand billing application with financial and customer relationship management (CRM) applications. Zuora is embedding [...]
Boomi and StrikeIron Partner to Accelerate SaaS
May 27, 2008 by CRM Helpdesk Software · Leave a Comment
Boomi and StrikeIron Partner to Accelerate SaaS Adoption by Enabling Seamless Integration of Web Services Boomi, the market and technology leader for on-demand integration and StrikeIron, the leader in providing innovative solutions for delivering data over the Internet, today announced a partnership focused on driving Software-as-a-Service (SaaS) adoption by enabling seamless integration of StrikeIron’s Marketplace [...]
Quilogy Premiers CRM Preparedness Assessment Service
May 15, 2008 by CRM Helpdesk Software · Leave a Comment
New Offering Assists Businesses in Assessing the Effectiveness of Their Current Customer Relationship Management Process and Offers a Detailed Report on Improvements ST. CHARLES, Mo.–Quilogy, Inc., a leading nationally-recognized IT professional services, and certified training firm specializing in applying innovative emerging technologies to solve complex business problems introduces its CRM Preparedness Assessment service offering. Quilogy [...]
Boomi and AMS Partner to Simplify SaaS Integration for Accounting and Business Management Software Solutions
May 13, 2008 by CRM Helpdesk Software · Leave a Comment
Easy, Affordable, On-Demand Integration Now Available for Small and Mid-Size Businesses BERWYN, PA and SAN FRANCISCO, CA–(Marketwire – May 12, 2008) – Boomi, the market and technology leader for on-demand integration, and Accounting Micro Systems (AMS), a leading provider of accounting and business management software solutions to small and mid-sized businesses, today announced that they [...]
SugarCRM Delivers Enhanced Enterprise Reporting and Wireless Features
April 30, 2008 by CRM Helpdesk Software · Leave a Comment
Advanced Reporting and Analytics turns CRM data into Business Intelligence Wireless Solution Brings Complete CRM Features to BlackBerry and iPhone Cupertino, Calif. (April 30, 2008) – SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the beta release of new reporting and wireless capabilities for SugarCRM, the [...]



