Offline Email Alternatives to Outlook IMAP – Gmail and Google Gears
February 2, 2009 by Jimson Lee · Leave a Comment
Last week, Google introduced offline email with Gmail that’s IMAP and Outlook independent. This is a huge step forward, as one of the main reasons why I still use Microsoft Outlook is the ability to “store and forward” email and work offline. Those 5 hour cross country flights or half hour waits at the coffee [...]
Google Apps Premier Edition Allows Better Password Control
January 19, 2009 by Jimson Lee · 1 Comment
This is good news to users of Google Apps Premier Edition, like Genentech. The Premier version of Google Apps allows more control over the passwords that their users can choose. This applies to the whole suite of applications under Google Apps, including Gmail, Docs, and Spreadsheets. Google Apps administrators can now set a minimum password [...]
Salesforce. com – Great News in this Recession or Simply Arrogance?
January 7, 2009 by Jimson Lee · Leave a Comment
Yesterday’s Salesforce.com outage resulted in several readers emailing me the story from the San Jose Mercury News titled ‘The Recession, the Cloud and Salesforce.com’ *. The feelings were mixed. Read on… With all the bad news about layoffs, declining sales and falling housing markets, one company shines out: Salesforce.com There is no doubt they are [...]
CRM Help Desk Software Predictions for 2009
January 1, 2009 by Jimson Lee · 2 Comments
These 5 industries will continue to be hot topics for 2009, which is going to be a very lean year for small, medium and large businesses. Tech spending will be tightened and budgets will be cut. If you are looking to increase productivity without spending more money, these 5 topics will certainly be on your [...]
Genentech chooses Google Apps over Microsoft
December 28, 2008 by Jimson Lee · 1 Comment
“It’s ludicrous that cloud computing is taking over the world,” Ellison quoted during Oracle’s annual shareholders meeting last October. South San Francisco’s Genentech 16,300 employees have switched to Google Apps for their email, and limited use of Google’s Documents and Spreadsheets. Google Apps Premier edition is $50 per user per year, which means and additional [...]
Top 10 Cloud Computing Predictions for 2009
December 19, 2008 by CRM Helpdesk Software · 1 Comment
SAN MATEO, Calif., — As the year draws to a close, many companies are left wondering what next year will bring for this year’s hottest technology trend — cloud computing. To answer these questions, Appirio (www.appirio.com) today released its top 10 predictions for how cloud computing will evolve in 2009 and the impact those trends [...]
Zoho Creator Takes On Role as Google App Engine IDE
December 16, 2008 by CRM Helpdesk Software · Leave a Comment
Zoho Creator Deploys Apps to Google App Engine PLEASANTON, Calif.– Zoho today announced that Zoho Creator has been integrated with Google App Engine, enabling applications built with Zoho Creator to be deployed on Google’s infrastructure. The move effectively makes Zoho Creator an integrated development environment for Google App Engine that lets users deploy their applications [...]
On-Demand SaaS or On-site CRM? Commercial or Open-Source Software?
November 30, 2008 by Jimson Lee · Leave a Comment
Do you prefer a PC or Mac? On-Demand SaaS or On-site CRM? Commercial or Open-Source Software? The last 2 questions are my most common questions I receive every week when trying to evaluate and implement a CRM or ERP solution, whether it’s a start-up about to go IPO or a multi-billion dollar publicly traded company. [...]
DolceGMail Firefox add-on integrates GMail and SugarCRM
November 11, 2008 by Jimson Lee · Leave a Comment
Remember that project when I was asked to integrating and customize multiple databases, including a CRM, Support Call Center, and defect tracking (or bug tracking) software? Well, if you use Firefox for your browser, GMail for your email, and SugarCRM, that pipe dream is now a reality. You can now track Gmail messages about specific [...]
Ping Identity Announces PingConnect On-Demand Single Sign-on for SaaS Applications
November 6, 2008 by CRM Helpdesk Software · Leave a Comment
Ping Identity Announces PingConnect On-Demand Single Sign-on for SaaS Applications DENVER — Ping Identity(R) today announced PingConnect(TM), an on-demand Internet SSO (Single Sign-on) service for SaaS (software as a service) applications. Now available from Ping Identity, and on the Force.com AppExchange, PingConnect increases user adoption, reduces administration and strengthens security. PingConnect is initially available for [...]
