InfoWorld Honors Zoho With 2009 Technology of the Year Award
January 29, 2009 by CRM Helpdesk Software · Leave a Comment
PLEASANTON, Calif..– Zoho today announced that its suite of online collaborative productivity applications won the “Best Office Alternative” category in the InfoWorld 2009 Technology of the Year Awards. Selected by InfoWorld Test Center editors and reviewers, the annual awards identify the best and most innovative products on the IT landscape. Winners are drawn from all [...]
Avidian Technologies Brings Hosted CRM Software to Outlook with Release of Prophet OnDemand
January 27, 2009 by CRM Helpdesk Software · Leave a Comment
Companies Looking for the Fastest Deployment and Lowest Upfront Cost Option Can Now Close More Sales inside of Outlook Using Prophet OnDemand REDMOND, Wash.–Avidian Technologies today announced the launch of Prophet OnDemand, the newest team version of its industry-leading Outlook-based contact management and customer relationship management (CRM) solution. Prophet OnDemand is the Software as a [...]
Five9 Brings Cloud Computing to Call Centers
January 24, 2009 by CRM Helpdesk Software · Leave a Comment
Five9 Announces the New Release of Virtual Call Center Suite 7.1 On-Demand Call Center Software PLEASANTON, Calif. — Five9, the leader in on-demand call center software announced today the general availability of its Virtual Call Center Suite 7.1. The new release includes a new workforce management offering, and a wealth of additional features focused on [...]
Gartner 2009 Forecast: IT Spending Flat, but Outsourcing will Grow
January 22, 2009 by Jimson Lee · Leave a Comment
There were two interesting press releases from Gartner last week that caused mixed emotions in the IT world. The news was good or bad, depending on how you looked at it. 1. Gartner Says Outsourcing Will Continue to Grow in 2009 Despite Economic Slowdown (press release here) 2. Gartner EXP Worldwide Survey of More than [...]
Google Apps Premier Edition Allows Better Password Control
January 19, 2009 by Jimson Lee · 1 Comment
This is good news to users of Google Apps Premier Edition, like Genentech. The Premier version of Google Apps allows more control over the passwords that their users can choose. This applies to the whole suite of applications under Google Apps, including Gmail, Docs, and Spreadsheets. Google Apps administrators can now set a minimum password [...]
State of the CRM Industry – What’s Hot and What’s Not
January 15, 2009 by CRM Helpdesk Software · Leave a Comment
Local CRM Experts Share What’s Hot, What’s Not at Technology Association of Georgia (TAG) CRM Meeting ATLANTA — Bruce Culbert, CEO, iSymmetry and Chairman/Co-Founder, myCRMcareer, will join fellow panelists to discuss What’s Hot and What’s Not at the upcoming “State of the CRM Industry” meeting. The event is sponsored by the Technology Association of Georgia [...]
SugarCRM Announces Keynotes and Sponsors for SugarCon 2009
January 13, 2009 by CRM Helpdesk Software · Leave a Comment
IBM, Microsoft, Research In Motion, Jigsaw, Levementum and Talend to Sponsor Commercial Open Source CRM Conference CUPERTINO, Calif.– SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced keynotes and sponsors for SugarCon 2009, the company’s global customer and developer conference, February 2-4, 2009, at the Palace Hotel in [...]
Ebridge Software Eportal Now Compatible with Blackberry Storm, Blackberry Bold and Apple Iphone
January 12, 2009 by CRM Helpdesk Software · 1 Comment
eBridge’s web-based business transaction management software (ePortal) is now compatible with the Blackberry Storm, Bold and Apple’s iPhone. BURLINGTON, Ontario – eBRIDGE Software, the leader in business software integration solutions for EDI, CRM, SCM and web store fronts, is pleased to announce that its web-based document management system ePortal has passed testing for compatibility with [...]
2nd International Cloud Computing Conference & Expo
January 11, 2009 by CRM Helpdesk Software · Leave a Comment
2nd International Cloud Computing Conference & Expo, New York City, March 30 – April 1, 2009 Everything you wanted to know about: Saas, PaaS, IaaS Automation Grid Software Elastic Computing Cloud Database Scalability Fabric Computing Green IT High-Performance Computing Service Management Web-scale Computing Standards With the advent of Cloud Computing, the cost of computation, application [...]
InteQ Announces the Release of InfraDesk, an On Demand Service Desk Solution
January 8, 2009 by CRM Helpdesk Software · Leave a Comment
InteQ’s latest release of InfraDesk applies the SaaS delivery model to an all-inclusive service desk platform enabling significant cost savings without sacrificing functionality BEDFORD, MA, – InteQ today announced the release of InfraDesk 5.0, one of the first on demand service desk solutions delivered as a service over the web based on the company’s dedicated [...]
