If you think data visualization is only for CRM or Support desk live metrics, think again.
In the real world, and in the ITIL world, you need Business intelligence and Performance Management to support the management process.
One of my previous CIO’s once quoted, “No one person fails, it’s the process that fails”. As a manager or director, you want to manage and measure your core 3 layers: day to day metrics, operational metrics, and strategic and tactical initiatives.
I wrote about iDashboards’ interactive dashboard demos in the 2008 U.S. Presidential Election and the
2008 Beijing Olympic Results Tracking articles.
In the podcast, Shadan Malik, President and Chief Executive Officer of iDashboards gives several good examples on how this can be used and measured. We all know how to collect, store and analyze data; presenting it as meaningful information to make quick timely decisions is another matter.
– Presenter: Mary Jo Nott and the BeyeNETWORK
– Duration: 14:40 mins
– File Size: 13.4 MB
Here is their press release:
iDashboards Delivers iDashboards 6.0
Exclusive interview featuring iDashboards’ Shadan Malik.
Denver, CO — Shadan Malik President and Chief Executive Officer of iDashboards, recently participated in an exclusive interview with Mary Jo Nott and the BeyeNETWORK (www.BeyeNETWORK.com). In this interview, Malik discusses iDashboards’ innovations in the presentation of visual intelligence via dashboards.
“Our team of innovative thinkers has created iDashboards 6.0 which moves the reality of broad user adoption and performance management to a new level,” says Shadan Malik, President and CEO for iDashboards.
“The customer-facing dashboards iDashboards created for the Olympics and the 2008 Presidential Election are indicative of the robust business intelligence technology available with a click of the button for all levels of users,” says Mary Jo Nott, Executive Editor of the BeyeNETWORK.
The BeyeNETWORK Spotlights are intuitive dialogues with innovative solution providers, and these spotlights provide a cutting-edge introduction to the new products and services of interest to the business intelligence community. The Network publishes six newsletters serving more than 115,000 readers across a wide variety of industries, making it the largest newsletter-based information source for business intelligence, performance management, data warehousing, data integration and data quality.
Through its award-winning engineering and patented software, iDashboards helps companies leverage information assets through visually rich, real-time and personalized business intelligence dashboards to analyze, track, and drill down through a wealth of information. iDashboards’ global customer base consists of organizations ranging from large, fortune 500 companies to small and medium-sized businesses, all of which are making quicker, well-informed business decisions with the help of iDashboards.
The Network’s flagship site BeyeNETWORK.com leads the industry with up-to-the-minute news, newsletters, articles, executive spotlights, podcasts, expert-hosted channels and blogs. Experts include Claudia Imhoff, Bill Inmon, Craig Schiff, Colin White, David Loshin, and others. BeyeRESEARCH.com provides research and case studies from leading authors and experts in business intelligence. BeyeBLOGS.com is a business intelligence-specific community blogging site that provides an open forum about industry issues and challenges. BeyeSEARCH.com offers the first and only editor-driven directory and search engine specially built to serve this industry.