NTRsupport Remote Software works in Leopard for CRM, Help Desk Support
April 14, 2008 by Jimson Lee · Leave a Comment
If you’re familiar with using PCAnywhere, WebEx, VNC or even Microsoft Remote Desktop / Microsoft Remote Assistance to do remote control for support, read on…
If you need On-Demand Remote Support to your customers or employees – anywhere and anytime, read on…
NTRsupport remote software works in Leopard
Last week, NTRglobal announced the expansion of support for its NTRsupport software to include Mac OS X v10.5 “Leopard” (as well as Microsoft Vista).
NTRsupport is a remote support system that enables IT technicians in enterprise environments to access systems running Mac OS X v10.3.9 or later and various versions of Windows, Linux and Windows Mobile.
Applications for NTRsupport include Customer Relationship Management (CRM), help desk support and Web site management. It’s currently used by more than 12,000 companies around the world.
NTRsupport works in a Web browser and is available as a Software-as-a-Service (SaaS) as well as by On-site license model, via a company’s own server.
It may be the perfect remote support solution for any company.
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About Jimson Lee
Jimson is a freelance industry analyst, with over 25 years experience in the IT industry. Prior to joining CRMHelpDeskSoftware, he spent 4 years as a Senior Consultant at Sierra Systems Group, part of Golden Gate Capital, a leading private equity firm with $9 billion in capital under management. Jimson currently resides in Rome, Italy.
