CRM Systems
- InteQ SaaS Assurance Program Eliminates Implementation Risks by Enabling IT Organizations to Use InfraDesk ITIL SaaS Service Desk in a Production Environment
- SugarCRM announces new Open+ Partner Program
- Idea2, a Cloud-Based CRM Solution for Growing Businesses
- Smarsh Customer Relationship Management Solution Offers Speed And Simplicity To Investment Advisors
- V-Soft Launches VPRMS, V-Soft Product Recall Management Software
CRM Planning & Implementation
- V-Soft Launches VPRMS, V-Soft Product Recall Management Software
- Veeva CRM Upgrades Enhances Mobility, Analytics, and Formulary Management
- What is CRM? Screw Technology. It’s Culture, Rules & Metrics
- 2 Key Points in Choosing a CRM System [VIDEO]
- Avidian Technologies Announces Prophet OnDemand Premium Edition
Help Desk Software
- Dreamforce 2009 Opening Keynote – Notes from Underground #DF09
- Dreamforce 2009 Keynote 1 [VIDEO] #DF09
- LiveTime Releases New SaaS based ITIL 3 Service Management and Help Desk
- Fujitsu Launches New Desktop Managed Services
- Don’t Lay-off Employees for SaaS – Go Open Source
Technology & Security
- MultiFactor Announces Availability of the Best Cloud Identity Provider in the World: YOU
- Websense Unveils TRITON™ Architecture Unifying Web, Data and Email Security
- Websense Security Labs Reports ‘User Trust’ Targeted Attacks; More Than 1 in 10 ‘Top Search’ Results Categorized as Malware
- PEER 1 Hosting’s Newest and Largest Data Centre is Open for Business in Canada
- McObject’s Perst, Silverlight Gains Embedded Database and Secure Local Storage
ISO 20000
Press Releases
- InteQ SaaS Assurance Program Eliminates Implementation Risks by Enabling IT Organizations to Use InfraDesk ITIL SaaS Service Desk in a Production Environment
- SugarCRM announces new Open+ Partner Program
- LiveTime extends ITSM SaaS platform to Google App Engine and Amazon EC2 Cloud
- EuroCloud Brings Together UK’s Top SaaS and Cloud Vendors to Share Industry Best Practice
- SugarCRM Announces Keynotes, Sponsors and Agenda for SugarCon 2010
SaaS & On-Demand
- EuroCloud Brings Together UK’s Top SaaS and Cloud Vendors to Share Industry Best Practice
- Major 3-Day London Cloud Conference Attracts Wide International Audience
- Vertical Solutions, Inc. Announces VContactCenter, a Multi-Channel, Cloud-Based CRM Contact Center Management Solution Designed for Customer Service
- SugarCRM Announces SugarCon 2010, April 12-14
- Logicalis Announces Cooperative Enterprise Cloud Service
Sales & Marketing
- Customer Service Must be Less than 2 minutes?
- 2 Key Points in Choosing a CRM System [VIDEO]
- CRM in the Eye of Adversary Economic Climate
- drugstore.com Customizes Online Shopping Experience with Beauty Chat Using RightNow On Demand CRM
- Why CRM and Social Media is More Important in a Recession



