Latest News in CRM Help Desk Software - Dec 21, 2007
December 21, 2007

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Objectworld?s Unified Communications Solution Delivers Return on … - Busin…
19 Nov 2008 at 7:27am
OTTAWA, Canada–( BUSINESS WIRE )– Objectworld Communications Corp. today announced that its Objectworld UC Server Standard Edition will enable businesses to receive a return on investment in as little as 15 days, with enhanced productivity and …
10 pointers to guide you towards CRM success - ZDNet UK
27 Sep 2008 at 3:22am
CRM is not a tool, although many aspects of the customer relationship can be automated using packaged or customised software solutions. In fact, CRM software is only a small part of an equation that includes changing business practices to focus more …
CIOs: Integration is in, CRM is out - ZDNet UK
28 Sep 2008 at 6:45pm
Integrating applications and buying security software are in, and CRM software and new hardware purchases are out, according to a survey of chief information officers released on Wednesday. Morgan Stanley’s August survey of 225 chief information …
IT spend: Security getting the big bucks, CRM loses out - Silicon.com
2 Aug 2008 at 9:51am
Integrating applications and buying security software are in, and CRM software and new hardware purchases are out, according to a survey of chief information officers in the US. Morgan Stanley’s August survey of 225 CIOs indicates that information …
iEnterprises Offers Entellium CRM Users Upgrade to Empower CRM - Market Wire
16 Oct 2008 at 11:21am
MURRAY HILL, NJ–(Marketwire - October 16, 2008) - iEnterprises ( http://www.ienterprises.com/ ), the global desktop and wireless customer relationship management (CRM) experts, is pleased to offer Entellium users an immediate and promotional upgrade …
Export-Import Bank Achieves Impressive Results Using Soffront CRM - PR Inside
13 Oct 2008 at 6:10am
www.soffront.com - Soffront Software Inc. Alison Golan, 904-230-0349 Alison@Soffront.com Soffront(R) Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that the Export-Import Bank (Ex-Im Bank) of the United States …
IBM?s Legacy World - ZDNet Blogs
21 Oct 2008 at 5:56pm
I attended a regional ? Lotus Collaboration Summit ? yesterday - a very helpful road show style event IBM put on to help flesh out the state of the Lotus universe and give partners a chance to demo their products to the customers in attendance …
Archive for: September, 2008 - ZDNet Blogs
28 Sep 2008 at 5:55pm
Awesome is not a word I use often but when I saw Zoho Marketplace , the sound of my jaw hitting the desk was audible in the next street. What better way to get its collection of services working as the hub for other services that might build from …
Call Center Software - TMCnet
13 Oct 2008 at 5:58pm
Unified Communications ( News - Alert ) without presence is just unified messaging with mobility. Presence can determine if a person, at any moment, can be contacted and how. In contact centers, presence makes first call resolution a reality …
CGS Holds 6th Annual BlueCherry(R) Customer Conference, INSIGHT 07 - PR Newswire
19 Oct 2008 at 12:50pm
LAS VEGAS, Oct. 22 /PRNewswire/ — Computer Generated Solutions(R), Inc. (CGS), a leading provider of software, systems integration, learning, training, help desk and outsourcing solutions to organizations worldwide, today announced the start of its …
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