ITIL V3 Introduction with ITSMSolutions.com
July 25, 2011 by Jimson Lee · Leave a Comment
If you are now quite sure what ITIL is all about, here are 4 quick videos from www.itsmsolutions.com.
The 4th one on the list is the meat and potatoes for ITIL, which I recommend viewing (see embedded video, below).
These video introduces the student to the key concepts of ITIL v3 and its Service Lifecycle.
if you are running an IT shop full of IT Cowboys and Cowgirls, then it’s time to look at some formal processes, and a better way of doing things.
For more information along with its corresponding online self-paced ITIL V3 certification classes (Foundation, Lifecycle Specialist, Capability Specialist and Expert) please visit www.itsmsolutions.com
- ITIL® V3 Introduction – 1 http://www.youtube.com/watch?v=QgtgcNsqmjw
- ITIL® V3 Introduction – 2 http://www.youtube.com/watch?v=Yjrfkn5G9Zk
- ITIL® V3 Introduction – 3 http://www.youtube.com/watch?v=3zoUPyOywVg
- ITIL® V3 Introduction – 4 http://www.youtube.com/watch?v=9U1K3KmSDeI
ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.
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About Jimson Lee
Jimson is a freelance industry analyst, with over 25 years experience in the IT industry. Prior to joining CRMHelpDeskSoftware, he spent 4 years as a Senior Consultant at Sierra Systems Group, part of Golden Gate Capital, a leading private equity firm with $9 billion in capital under management. Jimson currently resides in Rome, Italy.
