ITIL Online Foundation Training [VIDEO]
July 20, 2011 by Jimson Lee · Leave a Comment
If you are self-studying the ITIL V3 exam, and did a few practice exams, it will be fairly clear where your area of weakness are.
Thus, here are some good short videos from www.ITILTrainingZone.com that will help clarify some of the points.
For some reason, Lesson 1 and 4 are yanked off, but the rest are still intact.
These videos are all under 10 minutes, so hopefully you won’t get bored and keep your attention span.
Remember, you need 26 out of 40 questions to pass the exam. That should be enough motivation.
- Lesson 2 – Service Management as a Practice
http://www.youtube.com/watch?v=8JtvWXQ0eEI - Lesson 3 – The Service Lifecycle
http://www.youtube.com/watch?v=eaKB9CzUGJY - Lesson 5 – Service Strategy
http://www.youtube.com/watch?v=ihqDr_rD_A8 - Lesson 6 – Service Design
http://www.youtube.com/watch?v=Dk8Bi4DMl8g - Lesson 7 – Service Transition
http://www.youtube.com/watch?v=XnLJ3oOd90k - Lesson 8 – Service Operation
http://www.youtube.com/watch?v=BTLWPrvYEvQ - Lesson 9 – Continual Service Improvement
http://www.youtube.com/watch?v=E6O42Ym6v2o
These ITIL Training Video shows sample clips from the Online ITIL V3 Foundation Training Course. For More Free Videos and Full Course Details – Visit www.ITILTrainingZone.com – the home of Online ITIL Training. Created by ITIL Experts for future ITIL Experts.
ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.
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