Free ITIL® V3 Foundation Certification – Sample Exam 1
May 9, 2008 by CRM Help Desk
The new version of ITIL (Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management.
The latest version (ITIL V3) is compassed of the five core volumes:
1. Service Strategy
2. Service Design
3. Service Transition
4. Service Operation
5. Continual Service Improvement
This is a full ITIL Foundation Exam Question Paper containing 40 mock questions that are directly related to the ITIL Foundation Exam syllabus.
Remember, when practicing your free ITIL Foundation Test Exam you only have 60 minutes in which to correctly answer at least 26 out of 40 mock questions correctly.
Good Luck!
Update Feb 1, 2009:
In order to avoid infringement, and to comply with IPR of OGC and APM Group, we have removed the sample questions publicly displayed on the website.
A license is required for any copyright re-use whether or not the sample papers were official.
Of course, by no means the sample papers were real, stolen or plagiarized.
The sample questions that were displayed on these pages were not real, but rather hypothetical questions to help you prepare for your ITIL exams. It was meant to brush up on areas where you may be weak and thus require more study time. Conversely, the questions would help you skip sections if you were already an expert in that subject matter.
We regret this inconvenience, but our Free weekly newsletter does offer tips and expertise in the areas of CRM, Help Desk, ERP, ITIL and certification news.
ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.
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