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Free ITIL® Foundation Exam Questions

May 4, 2008 by CRM Help Desk

Please note it is your responsibility to evaluate the accuracy, completeness and usefulness of any information, opinion or advice contained in the content below.

This is a full ITIL Foundation Exam Question Paper containing 40 mock questions that are directly related to the ITIL Foundation Exam syllabus.

At the very end of these questions – you will find all the answers in a table.

Remember, when practicing your free ITIL Foundation Test Exam you only have 60 minutes in which to correctly answer at least 26 out of 40 mock questions correctly.

The Information Technology Infrastructure Library (ITIL) is a set of concepts and techniques for managing information technology (IT) infrastructure, development, and operations.

ITIL is published in a series of books, each of which cover an IT management topic. The names ITIL and IT Infrastructure Library are registered trademarks of the United Kingdom’s Office of Government Commerce (OGC). ITIL gives a detailed description of a number of important IT practices with comprehensive checklists, tasks and procedures that can be tailored to any IT organization.

Update Feb 1, 2009:

In order to avoid infringement, and to comply with IPR of OGC and APM Group, we have removed the sample questions publicly displayed on the website.

A license is required for any copyright re-use whether or not the sample papers were official.

Of course, by no means the sample papers were real, stolen or plagiarized.

The sample questions that were displayed on these pages were not real, but rather hypothetical questions to help you prepare for your ITIL exams. It was meant to brush up on areas where you may be weak and thus require more study time. Conversely, the questions would help you skip sections if you were already an expert in that subject matter.

We regret this inconvenience, but our Free weekly newsletter does offer tips and expertise in the areas of CRM, Help Desk, ERP, ITIL and certification news.

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ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.

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Written by CRM Help Desk · Filed Under IT Infrastructure Library 

Comments

3 Responses to “Free ITIL® Foundation Exam Questions”

  1. Claire Valentine on September 3rd, 2008 2:16 am

    I am signed up for the newsletter and would like to access the sample exams for ITIL V3 Foundation – how do I do that please?

  2. CRM Help Desk on September 3rd, 2008 5:04 am

    @Claire – once you confirm your email, you will get an automatic response with links to the sample exams.

    If you do not get the email, please check your SPAM folder.

    Thank you!

  3. Heena on December 16th, 2008 9:08 pm

    Hi,

    Im new to ITIL and wanted some studing material video, guide or book with examination paper pattern which i can refer to clear this exam.

    Please help me, as i need to clear the exam ASAP.

    Hope to hear u soon

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