Comments on: Free Help Desk Software – Is It Worth It? http://crmhelpdesksoftware.com/free-help-desk-software-is-it-worth-it/ Guide to Best CRM, Help Desk, other Software Tue, 20 Sep 2011 15:06:49 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Jon Marks http://crmhelpdesksoftware.com/free-help-desk-software-is-it-worth-it/comment-page-1/#comment-5743 Jon Marks Thu, 10 Apr 2008 14:08:55 +0000 http://crmhelpdesksoftware.com/free-help-desk-software-is-it-worth-it/#comment-5743 My experience has been that when starting out your should definitely use free software. Why? Because you have no way of knowing exactly what you need, so why spend money on something that may not work out. Let your people know and encourage them to provide feedback with what works and what doesn't. I have always kept my people involved in our software testing and buying. It has resulted in both a better system and happier employees. Just my two cents :-) Jon My experience has been that when starting out your should definitely use free software. Why? Because you have no way of knowing exactly what you need, so why spend money on something that may not work out.

Let your people know and encourage them to provide feedback with what works and what doesn’t. I have always kept my people involved in our software testing and buying. It has resulted in both a better system and happier employees.

Just my two cents :-)

Jon

]]>