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	<title>Comments on: Do Small Businesses Need Customer Relationship Management (CRM)?</title>
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		<title>By: Piyush Bakshi</title>
		<link>http://crmhelpdesksoftware.com/do-small-businesses-need-customer-relationship-management-crm/comment-page-1/#comment-52</link>
		<dc:creator>Piyush Bakshi</dc:creator>
		<pubDate>Sat, 01 Dec 2007 11:54:30 +0000</pubDate>
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		<description>If there was one reason why small business should go for CRM, it should be all-round relationship management. There are many CRM packages out there that can help SMBs achieve customer retention and customer add ons and be in a better position to compete with the big guns.</description>
		<content:encoded><![CDATA[<p>If there was one reason why small business should go for CRM, it should be all-round relationship management. There are many CRM packages out there that can help SMBs achieve customer retention and customer add ons and be in a better position to compete with the big guns.</p>
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