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	<title>Comments on: Customer Service Representatives &#8211; Dealing with Customer Needs</title>
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	<description>Guide to Best CRM, Help Desk, other Software</description>
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		<title>By: Piyush Bakshi</title>
		<link>http://crmhelpdesksoftware.com/customer-service-representatives-dealing-with-customer-needs/comment-page-1/#comment-57</link>
		<dc:creator>Piyush Bakshi</dc:creator>
		<pubDate>Mon, 03 Dec 2007 06:18:43 +0000</pubDate>
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		<description>Customer needs are not only to be met but exceeded or we can say that customer expectations are to be exceeded if you wish to retain customers and get repeat business. This is more true for businesses that are dependent on an online presence such as etailers and online retailers plus those who offer services online.</description>
		<content:encoded><![CDATA[<p>Customer needs are not only to be met but exceeded or we can say that customer expectations are to be exceeded if you wish to retain customers and get repeat business. This is more true for businesses that are dependent on an online presence such as etailers and online retailers plus those who offer services online.</p>
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