Commence Customers Welcome New Hosting Service
October 16, 2009 by CRM Helpdesk Software · Leave a Comment
Commence Corporation announced that it is extending its managed services offering to existing desktop customers and offering a complimentary software upgrade with its new hosting service.
TINTON FALLS, N.J., – Commence Corporation, a leading provider of customer relationship management (CRM) software solutions, today announced that it is extending its managed services offering to existing desktop customers and offering a complimentary software upgrade with its new hosting service.
“Today’s economic crisis has created an environment whereby companies are finding it difficult to upgrade and maintain their own IT infrastructure,” said Larry Caretsky, president of Commence Corporation. “Some have been forced to reduce their IT staff, making the management of their systems even more challenging. As a result, these businesses may now be working with older fragile hardware or unsupported software and they are rightfully concerned about the impact this will have on their business.”
Commence Corporation has created a unique Managed Service designed to address this business challenge for existing customers. The service places the role of managing and maintaining the Commence Server hardware and software with Commence Corporation. It provides customers with the use of state-of-the-art high-speed server hardware at Commence Corporation’s data center as well as 24/7 management of the system by trained engineers. Customers are also entitled to a free software upgrade and continued upgrades for as long as they remain on the service. This ensures that they are always working with the highest quality server hardware and the latest version of the software.
Abhijit Joshi, president of White Hedge Inc., recently switched over to the service and is pleased with the outcome. “As a small company I did not have the resources to purchase the equipment and staff necessary to manage and maintain my Commence system,” said Joshi. “In addition, keeping up with the latest product releases became difficult. By outsourcing this function to Commence I freed up time and resources to dedicate to growing my business while Commence manages and maintains the hardware and software.”
Joshi, is not alone, several dozen new companies are already utilizing Commence’s managed service. For more information contact Commence sales at 1-877 – COMMENCE.
About Commence Corporation
Founded in 1988, Commence develops and delivers a diverse suite of award-winning CRM products that integrate people, processes and technology. Delivered via the popular software-as-a-service (SaaS) model or implemented as on premised licensed software, Commence CRM solutions are used by thousands of companies to streamline sales and customer service front end business processes. As a result, Commence clients increase workforce productivity, generate positive customer interactions, and reduce cost. More information about Commence can be accessed at www.commence.com
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