Oracle to Launch Platform as a Service (Paas) for Fusion Apps, Others
October 6, 2011 by Jimson Lee · Leave a Comment
During the entire Oracle-Salesforce duck and dive show with the cancelled keynote, it was obvious to me that this was not a spontaneous act. It must have been orchestrated weeks before, because both parties would gain so much free marketing. And they did. For Salesforce, the Twittersphere and Facebook world were swarming with feeds and [...]
Dell Announces Infrastructure-as-a-Service IaaS with VMware vCloud Datacenter Service
August 30, 2011 by CRM Helpdesk Software · Leave a Comment
New offering runs in Dell datacenters and offers enterprise class, secure public, private and hybrid clouds and includes consulting, application and infrastructure services Delivers robust Infrastructure-as-a-Service offering based on Dell servers, storage and security technologies At VMworld 2011, Dell and VMware jointly announced the availability of the Dell Cloud based on VMware vCloud® Datacenter Services [...]
United Planet Helps Businesses to Benefit from the ‘Bring your own Device’ Initiative
July 26, 2011 by Jimson Lee · Leave a Comment
Ye Olde debate on whether companies should issue all IT equipment including laptops, tablets or mobile devices is an everlasting argument. Perhaps employees should use their own personal device, and charge back the company a fixed sum on a monthly basis? I know many procurement departments who would be thrilled with this idea with less [...]
Oracle Unveils Oracle Virtual Desktop Client App for iPad
July 7, 2011 by CRM Helpdesk Software · Leave a Comment
Highly Secure and Mobile Access to Virtual Desktops and Enterprise Applications Further extending its comprehensive desktop virtualization portfolio,Oracle today announced Oracle Virtual Desktop Client App for iPad is now available on the App Store. Oracle Virtual Desktop Client App enables users secure access to virtual desktops managed by Oracle’s Sun Ray Software and Oracle Virtual [...]
Mansa Systems Launches CloudFone, Salesforce Telephony with Twilio Integration
June 29, 2011 by CRM Helpdesk Software · Leave a Comment
Mansa Systems launches CloudFone, a unique cloud telephony solution for Salesforce users, powered by Twilio. CloudFone is an AppExchange application developed by Mansa Systems using cloud telephony technology that provides voice communication integrated into enterprise workflows while sent over internet, instead of using traditional phone lines. “Availability of data and software anywhere there is an [...]
The Olympic Rings is Similar to your CRM, ERP and Helpdesk Software
June 22, 2011 by Jimson Lee · Leave a Comment
Here is something your IT department should think about. With the London 2012 Olympics around the corner, it dawned on me that Enterprise software for some companies resemble the Olympic logo. That is, 5 independent islands of databases connected to each other like a Venn diagram. Each circle represented a single business application. Their ERP, [...]
Skype + Microsoft Dynamics CRM = Success, if done Correctly
June 15, 2011 by Jimson Lee · Leave a Comment
I was “on the phone” using Skype this morning when it dawned to me that this Freemium service may one day disappear like several other apps I have used in the past (i.e. Dim-Dim, Etacts Gmail plugin, etc) If you’ve read my posts over the past few years, you know I have been an advocate [...]
Scality Introduces RING Organic Storage: A quantum leap in unstructured data storage
June 8, 2011 by CRM Helpdesk Software · Leave a Comment
Object-based approach to storage delivers application level performance and evolves like a living organism with absolutely no manual intervention San Francisco – After securing $7 M in a funding round earlier this year, Scality today unveiled the concept of organic storage, a new class of object-based storage that remains fresh and resilient for decades. In [...]
Email vs. Social Media: When will it Mature?
May 3, 2011 by Jimson Lee · Leave a Comment
Email is essential. Email is mature. In a world where a lawyer can subpoena your email server and it’s archives (both onsite and off-site), everything your write and correspond can be made for or against you. If you host your email on Google Apps or use Yahoo!, Federal agents can get a search warrant and [...]
The Need for “Always On” BlackBerry Services Causing Headaches for IT
April 20, 2011 by CRM Helpdesk Software · Leave a Comment
New research from Mimecast finds that organizations face growing pressure to keep BlackBerry services up and running Mimecast®, a leading supplier of cloud-based email security, continuity and archiving, has today announced the results from a new report on BlackBerry continuity, highlighting the increasing importance of keeping business BlackBerry users fully connected at all times. The [...]
