Survey Claims Open Source is Business Security Risk
July 21, 2008 by Jimson Lee
How many companies do you know still refuse to run Linux?
Their argument is the source code is 100% available and open, so hackers know the vulnerabilities and potentially harm your system.
Here’s some reality…
First of all, the number 1 threat to your companies security policy is your own employees.
Second, yes, the number of Linux and Mac […]
Identity Management-as-a-Service with Symplified
July 9, 2008 by CRM Help Desk
First, there was Software-as-a-Service (SaaS), then Salesforce.com coined the term Platform-as-a-Service (PaaS), then Verticals onDemand launched Mobility-as-a-Service (MaaS).
Now we have Identity Management-as-a-Service (IdMaaS).
Here is a great read from Informationweek.
Identity Management As A Service
Just before the long July 4 holiday weekend, I had a chance to speak with on-demand identity management start-up Symplified. This vendor is […]
Tracking Methods - Should you be Concerned?
June 10, 2008 by Jimson Lee
Think of this day to day scenario:
You go to Safeway, Ralphs or Vons, buy some food, and to get a discount, you swipe your membership card for the savings. No big deal, right?
But now the Supermarket giant can track your purchases and trends, and make sure your favorite cereal is always in stock. […]
Salesforce Announces First International Data Center
May 24, 2008 by Jimson Lee
Just minutes after I read about the SugarCRM Data Center Edition, I came across this PR newswire.
I am very experienced in setting up Data Centers. My recommendations in setting up a worldwide Data Center is separating them by exactly 12 hours. This is a true “follow-the-sun” monitoring system.
For example, The International Air Transport […]
The SaaS Approach to Web (and Blog) Vulnerability Management
May 22, 2008 by Jimson Lee
Ask any CIO or CTO the number one concern or risk in implementing Software as a Service (SaaS) or Enterprise on-demand system, and they will most likely tell you security.
Here is a good view last week from White Hat Security that explains people live in a false sense of security (no pun intended) when it […]
Should Your IP Address be Kept Private?
April 25, 2008 by Jimson Lee
Don’t you hate it when you checkout of a shopping cart, it displays:
WARNING - YOUR IP IS BEING TRACKED.
YOU ARE COMING FROM 192.168.1.100
Even your own CRM software can display “your” recent logins with timestamps and IP addresses.
Should Your IP Address be Kept Private?
Here is a article from Yahoo News on the legality of IP addresses […]
Wellpoint SSN, Medical Records Left Unsecured on the Internet
April 18, 2008 by CRM Help Desk
This is scary.
Health insurance provider Wellpoint has confirmed that personal information about 130,000 of its customers was left unsecured on the Internet. The information contained Social Security numbers as well as medical records.
The article from the Chicago Tribune reported Wellpoint said customers in several states had information exposed in the last year because two computer […]
Why I Love Salesforce.com Integration with Google Apps
April 15, 2008 by Jimson Lee
Etelos CRM for Google Apps, step aside.
Is the end of software really here?
Salesforce.com and Google Apps both offer business software as a service, and now the companies have joined forces. Salesforce for Google Apps will provide an integration of the enterprise-oriented application suites.
The collaboration makes Google Apps available for all Salesforce.com customers at no […]
Salesforce.com and Google Introduce Salesforce for Google Apps
April 14, 2008 by CRM Help Desk
SAN FRANCISCO — Salesforce.com (NYSE: CRM), the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) and Google (Nasdaq: GOOG) today expanded their global strategic alliance to make it easy for companies of all sizes to run their business in the cloud with Salesforce for Google Apps. The combination of the Google Apps suite […]
Charter Communications 14,000 Customers Loses Email
January 29, 2008 by Jimson Lee
People often wonder why I use Outlook as my desktop client that polls and pulls my POP3 email from Yahoo and Gmail.
More recently, Gmail supports IMAP, with the “labels” sorted in nice folders. In my article Combining the Power of Gmail and Outlook Email, I gave 5 powerful and productivity tips when used together.
The […]


