Thursday, February 9, 2012

eXtremeCRM 2012 Berlin

eXtremeCRM 2012 Berlin

January 23, 2012 by CRM Helpdesk Software · Leave a Comment 

WHEN: Feb 5-8, 2012
eXtremeCRM is ALL about building technical capacity so you can keep driving phenomenal CRM growth!
eXtremeCRM 2012 Berlin will deliver 300 – 400 level technical content in our Deploy and Extend tracks geared towards the technical people in your organization.  Here are just a few of the highlights!
We have a great line up [...]

Cloud Portability: OASIS Forms Technical Committee for Open Standards

Cloud Portability: OASIS Forms Technical Committee for Open Standards

January 19, 2012 by CRM Helpdesk Software · Leave a Comment 

3M, ASG Software, CA Technologies, Capgemini, Cisco, Citrix, EMC, Gale Technologies, IBM, Jericho Systems, Morphlabs, Red Hat, SAP, Software AG, TELUS, and Others Collaborate on Standard for Deploying Interoperable Cloud Applications
The OASIS international consortium has launched a new open standards initiative to enhance the portability of cloud applications and services. The OASIS Topology and [...]

iDashboards Launches Enterprise Edition Version 7.5

iDashboards Launches Enterprise Edition Version 7.5

December 12, 2011 by CRM Helpdesk Software · Leave a Comment 

iDashboards, the global leader in business intelligence (BI) dashboard software, today announced the availability of iDashboards v7.5.  This product release redefines the dashboard experience, providing users with stunning presentation options, an expanded chart library, interface enhancements and new development features.

“Organizations around the world are adopting business intelligence and taking charge of their data,” said [...]

FinancialForce Launches Timecard App for the iPhone on Salesforce’s AppExchange Mobile

FinancialForce Launches Timecard App for the iPhone on Salesforce’s AppExchange Mobile

December 5, 2011 by CRM Helpdesk Software · Leave a Comment 

FinancialForce.com, the cloud applications company, today announced it has launched a new mobile app on salesforce.com’s AppExchange Mobile, extending the marketplace built for the social enterprise.
FinancialForce Timecards for the iPhone is among the first apps to leverage AppExchange Mobile, tapping into the power of the proven Force.com platform, salesforce.com’s social enterprise platform for employee [...]

Nucleus Research: CRM Returns $5.60 for Every Dollar Invested

Nucleus Research: CRM Returns $5.60 for Every Dollar Invested

November 29, 2011 by CRM Helpdesk Software · Leave a Comment 

Even second-, third-, and fourth-generation investments in CRM yields significant returns
Customer Relationship Management (CRM) applications continue to deliver high return on investment (ROI), with an average benefit of $5.60 returned for every dollar spent, according to a Nucleus Research analysis.
Where other software areas show smaller incremental returns after reaping the greatest benefits in initial deployments, [...]

Top 10 Strategic Technologies 2012

Top 10 Strategic Technologies 2012

October 18, 2011 by Vera Lang · Leave a Comment 

The top 10 IT trends and technologies that are going to be most important for you in 2012, include:
 

(click image to download larger chart)
 
 
STRATEGIC IT Technologies – in Detail

1. Media Tablets and Beyond.

Choose between various form factors when it comes to mobile computing. No single platform, form factor or technology will dominate and companies should [...]

Media Tablet: 75% of US Ultra-Mobile Device Sales

Media Tablet: 75% of US Ultra-Mobile Device Sales

October 6, 2011 by Vera Lang · Leave a Comment 

AbiResearch today released new research findings today, in a report called
“Media Tablets Cannibalizing Netbook Spend with 75% Share of US Ultra-Mobile Device* Shipments in 2011”

 
Ultra-mobile devices (UMD) are mobile computing devices on a continuum, bordered by laptop PCs and smart phones.  This market has 4 segments:

ultra-mobile PCs (UMPCs),
mobile Internet devices (MIDs),
netbooks, and
media [...]

Oracle to Launch Platform as a Service (Paas) for Fusion Apps, Others

Oracle to Launch Platform as a Service (Paas) for Fusion Apps, Others

October 6, 2011 by Jimson Lee · Leave a Comment 

During the entire Oracle-Salesforce duck and dive show with the cancelled keynote, it was obvious to me that this was not a spontaneous act.  It must have been orchestrated weeks before, because both parties would gain so much free marketing.
And they did.
For Salesforce, the Twittersphere and Facebook world were swarming with feeds and the live [...]

Dell Announces Infrastructure-as-a-Service IaaS with VMware vCloud Datacenter Service

Dell Announces Infrastructure-as-a-Service IaaS with VMware vCloud Datacenter Service

August 30, 2011 by CRM Helpdesk Software · Leave a Comment 

New offering runs in Dell datacenters and offers enterprise class, secure public, private and hybrid clouds and includes consulting, application and infrastructure services
Delivers robust Infrastructure-as-a-Service offering based on Dell servers, storage and security technologies
At VMworld 2011, Dell and VMware jointly announced the availability of the Dell Cloud based on VMware vCloud® Datacenter Services designed [...]

United Planet Helps Businesses to Benefit from the ‘Bring your own Device’ Initiative

United Planet Helps Businesses to Benefit from the ‘Bring your own Device’ Initiative

July 26, 2011 by Jimson Lee · Leave a Comment 

Ye Olde debate on whether companies should issue all IT equipment including laptops, tablets or mobile devices is an everlasting argument.
Perhaps employees should use their own personal device, and charge back the company a fixed sum on a monthly basis?
I know many procurement departments who would be thrilled with this idea with less inventory and [...]

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