Google Drive: A Great way of Sharing your Files with Everyone!
May 12, 2012 by CRM Helpdesk Software · Leave a Comment
Data privacy should be paramount in the minds of today’s consumer. According to the Cloud Industry Forum 55 per cent of businesses cite privacy as a major concern when it comes to Cloud deployments. One would therefore think that this would be uppermost in the minds of solution providers. But according to Simon Bain, CTO [...]
European IT Excellence Awards 2012 finalists announced
April 20, 2012 by CRM Helpdesk Software · Leave a Comment
49 companies from 17 countries represented London – The finalists for the European IT Excellence Awards 2012 – the leading pan-European awards event for Solution Provider and Systems Integrator channels – were announced today by IT Europa. A total of 49 companies from 17 European countries have made the finals. The winners will be announced [...]
Best Practices for Online Banking Security
February 13, 2012 by CRM Helpdesk Software · Leave a Comment
There are two common misconceptions about online banking security which are holding financial institutions back from offering their customers the best services possible. This is according to Hilding Arrehed, Director Worldwide Professional Services at ActivIdentity®, and its parent company HID Global, trusted leader in solutions for the delivery of secure identity. Arrehed comments: “Having had [...]
eXtremeCRM 2012 Berlin
January 23, 2012 by CRM Helpdesk Software · Leave a Comment
WHEN: Feb 5-8, 2012 eXtremeCRM is ALL about building technical capacity so you can keep driving phenomenal CRM growth! eXtremeCRM 2012 Berlin will deliver 300 – 400 level technical content in our Deploy and Extend tracks geared towards the technical people in your organization. Here are just a few of the highlights! We have a [...]
Cloud Portability: OASIS Forms Technical Committee for Open Standards
January 19, 2012 by CRM Helpdesk Software · Leave a Comment
3M, ASG Software, CA Technologies, Capgemini, Cisco, Citrix, EMC, Gale Technologies, IBM, Jericho Systems, Morphlabs, Red Hat, SAP, Software AG, TELUS, and Others Collaborate on Standard for Deploying Interoperable Cloud Applications The OASIS international consortium has launched a new open standards initiative to enhance the portability of cloud applications and services. The OASIS Topology and [...]
iDashboards Launches Enterprise Edition Version 7.5
December 12, 2011 by CRM Helpdesk Software · Leave a Comment
iDashboards, the global leader in business intelligence (BI) dashboard software, today announced the availability of iDashboards v7.5. This product release redefines the dashboard experience, providing users with stunning presentation options, an expanded chart library, interface enhancements and new development features. “Organizations around the world are adopting business intelligence and taking charge of their data,” said [...]
FinancialForce Launches Timecard App for the iPhone on Salesforce’s AppExchange Mobile
December 5, 2011 by CRM Helpdesk Software · Leave a Comment
FinancialForce.com, the cloud applications company, today announced it has launched a new mobile app on salesforce.com’s AppExchange Mobile, extending the marketplace built for the social enterprise. FinancialForce Timecards for the iPhone is among the first apps to leverage AppExchange Mobile, tapping into the power of the proven Force.com platform, salesforce.com’s social enterprise platform for employee [...]
Nucleus Research: CRM Returns $5.60 for Every Dollar Invested
November 29, 2011 by CRM Helpdesk Software · Leave a Comment
Even second-, third-, and fourth-generation investments in CRM yields significant returns Customer Relationship Management (CRM) applications continue to deliver high return on investment (ROI), with an average benefit of $5.60 returned for every dollar spent, according to a Nucleus Research analysis. Where other software areas show smaller incremental returns after reaping the greatest benefits in [...]
Top 10 Strategic Technologies 2012
October 18, 2011 by Vera Lang · Leave a Comment
The top 10 IT trends and technologies that are going to be most important for you in 2012, include: (click image to download larger chart) STRATEGIC IT Technologies – in Detail 1. Media Tablets and Beyond. Choose between various form factors when it comes to mobile computing. No single platform, form factor [...]
Media Tablet: 75% of US Ultra-Mobile Device Sales
October 6, 2011 by Vera Lang · Leave a Comment
AbiResearch today released new research findings today, in a report called “Media Tablets Cannibalizing Netbook Spend with 75% Share of US Ultra-Mobile Device* Shipments in 2011” Ultra-mobile devices (UMD) are mobile computing devices on a continuum, bordered by laptop PCs and smart phones. This market has 4 segments: ultra-mobile PCs (UMPCs), mobile Internet devices [...]



