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Dreamforce 2009 Google Wave Invite Form #DF09

Dreamforce Wave Invite
To the 18,000+ attendees at Dreamforce 2009, here is your chance to give Google Wave a try.
Enter your email address below (the one you used to sign up at the conference) and the last five digits of your Dreamforce 2009 badge and they’ll send you a Google Wave invite.
More info can be [...]

IT Security – Ten Growth Areas For 2010

Guest post by Ian Kilpatrick, chairman Wick Hill, specialists in secure infrastructure solutions
Overall, the recession is likely to be a major factor in IT security purchasing decisions in the next year, with companies looking for solutions which will reduce ongoing costs and provide rapid ROI.
1. XTMs
Users will migrate from UTM to XTM, for [...]

How to Send a Fax Online while Traveling – A True SaaS Solution

How to Send a Fax Online while Traveling – without paying high fees from an Internet Cafe!
I was recently traveling for an extended period of time and I noticed my credit card bill was outrageously high.  When I logged in and checked my statement, I noticed several unauthorized charges from a large Canadian Telecom company.
I [...]

The Dangers of a Single, Multiple IM Client

Don’t get me wrong.  I love a single user interface (UI) for all my instant messaging (IM) clients.  I’m referring to Trillian, Digsby or Meebo.
With all my friends and business contacts scattered all over Google Talk, Yahoo IM, MSN (Hotmail/Live), AOL/AIM, and heck, even IRC/ICQ, it’s ridiculous to have to install all those clients on [...]

LotusLive iNotes vs. Google Apps

If you think Microsoft Office Web Apps is the only competitor to Google Apps, think again.
Self-hosted software “Lotus Notes” is alive and well, and last week, IBM launched a bare bones web-based email system.
LotusLive iNotes service starts at $36 per year per user, compared to the $50 per year per user for Google Apps Premium [...]

Google Wave and CRM, the Next Killer App?

Google Wave’s 80 minute video from last May’s Google Wave Developer Preview at Google I/O 2009 Conference generated almost 5 million views.
Google is known for developing next generation apps: some are great, some good, and some just downright awful and complicated.
But this one may be the next killer app, if it’s launched properly.  There is [...]

CRM Solutions Applied in the Food Industry

Today I am showing two small cases of companies in the food sector who have successfully applied a CRM solution for their organization. The intend was totally different for each. One did needed a simple tool to manage sales orders. The other needed a solution for managing large marketing promotional campaigns.
Both [...]

Knowledge-as-a-Service (KaaS)

How many types of INSERT_KEY_WORD_HERE-as-a-service exist?

We all know of SaaS (Software), PaaS (Platform), IaaS (Infrastructure) & MaaS (Mobility)

Now we have Knowledge as a Service (KaaS).

Here is an interesting article on Knowledge as a Service (KaaS). Thei Geurts illustrates how KaaS can help support an agile enterprise in a networked knowledge economy. Thei Geurts is [...]

Is LinkedIn the Next CRM?

Is it my impression, or did LinkedIn improve their services by creating a contact management system that looks and smells like a CRM?

In the recent year, we’ve seen Facebook become the number 1 social media site that started to creep into the Corporate world. Facebook can now connect to Salesforce.com via AppExchange or Appirio.

But [...]

CRM Help Desk Software Predictions for 2009

These 5 industries will continue to be hot topics for 2009, which is going to be a very lean year for small, medium and large businesses. Tech spending will be tightened and budgets will be cut. If you are looking to increase productivity without spending more money, these 5 topics will certainly be [...]

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