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SalesforceIQ Integrates with Desk.com for Better SMB Sales and Customer Service

November 13, 2015 by Astrid van Dorst

Yesterday, Salesforce introduced a new integration of Desk.com with SalesforceIQ. This integration will help small and medium-sized companies (SMB) to realize customer service and sales in a smarter … [Read more...]

Filed Under: Featured Story, Press Releases

New Microsoft-Salesforce Integration Era Planned

September 16, 2015 by Astrid van Dorst

:: Long term rivals: Microsoft + Salesforce, announce full-fledge collaboration plans :: In his keynote speech at Dreamforce 2015 yesterday, Salesforce CEO Marc Benioff announced Microsoft and … [Read more...]

Filed Under: Cloud Computing, CRM, Featured Story

Next Gen Salesforce Analytics Cloud has Actionable Intelligence

September 15, 2015 by Astrid van Dorst

Salesforce is announcing the next generation of Salesforce Analytics Cloud, delivering actionable intelligence across the Customer Success Platform. New Wave Actions will enable Salesforce users to … [Read more...]

Filed Under: Cloud Computing, CRM, Featured Story Tagged With: salesforce

Database.com – the World’s First Enterprise Database Built for the Cloud

December 7, 2010 by CRM Helpdesk Software

Database.com is built from the ground up to power a new generation of enterprise applications that are cloud, mobile and social Database.com is open - for use with any language, platform and device … [Read more...]

Filed Under: Cloud Computing, Featured Story, Press Releases

15 Microsoft Dynamics CRM Industry Solutions by Sector

September 19, 2010 by Jimson Lee

All CRM packages are not created equal. Keep in mind who will be using the CRM system, and ensure it integrates with other key systems in your organization.  I am referring to email and … [Read more...]

Filed Under: CRM, CRM Planning & Implemenation, Enterprise On-Demand, Featured Story, Jimson Lee

Mimecast Appoints Justin Pirie as Director of Communities and Content

March 22, 2010 by CRM Helpdesk Software

Cloud Blogger and Analyst to Join Leading Second Generation Email SaaS Provider London –– Mimecast®, a unified email management company offering SaaS-based email security continuity, archiving, and … [Read more...]

Filed Under: Cloud Computing, Featured Story

Websense Security Labs Reports ‘User Trust’ Targeted Attacks; More Than 1 in 10 ‘Top Search’ Results Categorized as Malware

February 5, 2010 by CRM Helpdesk Software

SAN DIEGO - Websense, Inc. (NASDAQ: WBSN) today revealed the findings from its bi-annual research report Websense Security Labs, State of Internet Security, Q3-Q4 2009. The full report can be … [Read more...]

Filed Under: Featured Story, Press Releases, Technology Security

SugarCRM Announces SugarCon 2010, April 12-14

January 27, 2010 by CRM Helpdesk Software

Registration and Call for Papers Now Open for Global Customer and Developer Conference in San Francisco, Calif., April 12-14 CUPERTINO, Calif.--SugarCRM, the world's leading provider of open source … [Read more...]

Filed Under: CRM, Enterprise On-Demand, Featured Story, Press Releases

Colin Powell at Dreamforce 2009 [VIDEO] #DF09

November 20, 2009 by Jimson Lee

One of the highlights of Dreamforce is the live General Session (no pun intended) with Gen. Colin Powell (ret). Colin Powell needs no introduction. He was a 4-star General in the USA army, National … [Read more...]

Filed Under: Cloud Computing, Featured Story, Jimson Lee

Dreamforce 2009 Day 1, Notes from Underground #DF09

November 17, 2009 by Jimson Lee

Dreamforce 2009 kicked off today bigger and better than last year.  You really can’t get lost in the clouds as there was plenty of signage pointing you to the right direction. The opening … [Read more...]

Filed Under: CRM helpdesk news, Enterprise On-Demand, Featured Story, Jimson Lee, Technology Security

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