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LiveTime extends ITSM SaaS platform to Google App Engine and Amazon EC2 Cloud

Newport Beach, CA – LiveTime Software, a leading provider of Web based ITIL 3 Service Management (ITSM) and Help Desk software, today announced new SaaS based cloud deployment options, including Google App Engine, Amazon EC2 and Rackspace Cloud. This new level of cloud support will allow Managed Service Providers to extend their offerings to include [...]

EuroCloud Brings Together UK’s Top SaaS and Cloud Vendors to Share Industry Best Practice

SAP Hosts Next EuroCloud UK Meeting, March 18th
Fast-growing EuroCloud industry forum invites ISVs to learn about the ‘Four Pillars of SaaS Success’ and share experience, knowledge and insight from the UK’s leading SaaS and Cloud providers.
London, UK – EuroCloud UK, the fast growing industry body for SaaS and Cloud vendors is holding its third meeting [...]

SugarCRM Announces Keynotes, Sponsors and Agenda for SugarCon 2010

SugarCRM, the world’s leading provider of open source customer relationship management (CRM) software, today announced keynotes, sponsors and the final agenda for SugarCon 2010, its global customer, partner and developer conference, April 12-14, at The Palace Hotel in San Francisco, California. Microsoft, Red Hat, Talend and Zend are among the industry leaders sponsoring the conference, [...]

Idea2, a Cloud-Based CRM Solution for Growing Businesses

DENVER, CO — Idea2, providing cloud-based CRM for growing businesses, today announced the general availability of its cloud-based Customer Relationship Management (CRM) solution for small- and medium-sized companies. Idea2 is a cloud-based CRM offering that focuses on driving user adoption to provide greater results than traditional CRM software packages.
"Companies lose money every time there [...]

MultiFactor Announces Availability of the Best Cloud Identity Provider in the World: YOU

MultiFactor SecureAuth announces the first and only integrated 2-factor authentication solution that enables an enterprise to become an instant identity provider (IdP) for cloud based applications such as Google Docs and Salesforce CRM. SecureAuth empowers enterprises with full identity and access control for both traditional on premise applications as well as secure cloud computing offerings.
Features [...]

Winners of European IT Excellence Awards announced

London — IT Europa, the leading European IT publisher and market intelligence organisation, today announced the winners of the European IT Excellence Awards 2010 – the first pan-European awards event for IT and Telecoms channels. The finalists were honoured last night at a celebration dinner at The Tower Hotel, London.
The European IT Excellence Awards [...]

LANDesk Certified on 14 ITIL V3 processes for IT Service Management

Confirms Global Best Practices for Service Desk Support
LONDON –– LANDesk Software, global leader in PC lifecycle management, endpoint protection and IT service management, today announced its LANDesk Service Desk solution has achieved PinkVERIFY status through Pink Elephant’s software certification scheme for all 14 processes that make up ITIL V3, the worldwide standard for IT service [...]

Sunrise Software hosts Owen Powell’s IT Insider blog

Chessington – Sunrise Software has teamed up with Arts Council IT Director Owen Powell to launch a new blog aimed at those who work in IT. The ‘IT Insider’ will aim to provide IT professionals, from team members up to CIO level, with a platform to share observations, ideas, frustrations and solutions relating to the [...]

Smarsh Customer Relationship Management Solution Offers Speed And Simplicity To Investment Advisors

smarshCRM v3.0 streamlines practice management processes –

La Jolla, Calif. – Smarsh®, the managed service leader in secure, innovative and reliable email archiving and compliance solutions, today previewed version 3.0 of smarshCRM, its Web-based customer relationship management platform, at the 2010 Technology Tools for Today conference. With an enhanced user interface and back-end server optimization, smarshCRM [...]

Swissport Chooses Commercial Open Source Pentaho for Business Intelligence

Open source BI replaces Oracle for corporate reporting
Zurich – Pentaho Corporation, the commercial open source alternative for business intelligence (BI), today announced that one of the world’s largest infrastructure companies, Swissport, has selected its business intelligence software as its standard corporate management reporting environment. Beyond reporting, Swissport will also use Pentaho BI Suite for data [...]

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