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Box-Salesforce Integration Boosts Cloud Business Productivity

December 16, 2015 by Astrid van Dorst

Today, Salesforce and Box introduced their new, more integrated relationship. Previously, Box was featured on the Salesforce App Exchange as an add-on. Now it's in the CRM itself. For users, there … [Read more...]

Filed Under: Cloud Computing, CRM, Press Releases

Marketing Cloud Predictive Journeys Announced at Salesforce World Tour in New York

November 18, 2015 by Astrid van Dorst

Today, Salesforce announced its Marketing Cloud Predictive Journeys, with Predictive Scores and Predictive Audiences. With this new product, marketers can fuse CRM and marketing data with relevant … [Read more...]

Filed Under: Uncategorized

SalesforceIQ Integrates with Desk.com for Better SMB Sales and Customer Service

November 13, 2015 by Astrid van Dorst

Yesterday, Salesforce introduced a new integration of Desk.com with SalesforceIQ. This integration will help small and medium-sized companies (SMB) to realize customer service and sales in a smarter … [Read more...]

Filed Under: Featured Story, Press Releases

New Microsoft-Salesforce Integration Era Planned

September 16, 2015 by Astrid van Dorst

:: Long term rivals: Microsoft + Salesforce, announce full-fledge collaboration plans :: In his keynote speech at Dreamforce 2015 yesterday, Salesforce CEO Marc Benioff announced Microsoft and … [Read more...]

Filed Under: Cloud Computing, CRM, Featured Story

Next Gen Salesforce Analytics Cloud has Actionable Intelligence

September 15, 2015 by Astrid van Dorst

Salesforce is announcing the next generation of Salesforce Analytics Cloud, delivering actionable intelligence across the Customer Success Platform. New Wave Actions will enable Salesforce users to … [Read more...]

Filed Under: Cloud Computing, CRM, Featured Story Tagged With: salesforce

10 Cloud Co’s to watch (spotted at Cloud World Forum London 2015)

June 26, 2015 by Astrid van Dorst

Cloud World Forum London wasn’t what I expected this year. But, there’s good & bad*. The good: ten niche vendors, who might have been overshadowed by marketing prowess of big league complete-suite … [Read more...]

Filed Under: Cloud Computing, Conferences, CRM

Salesforce Unveils Service for Apps

June 25, 2015 by Astrid van Dorst

Service for Apps  - the Future of In-App Mobile Support Today Salesforce unveiled several mobile CRM related releases that will significantly improve its CRM usage for its clients on the go. … [Read more...]

Filed Under: CRM, Mobile Computing, Press Releases, Service Cloud

Salesforce.com Releases Salesforce Wear

June 11, 2014 by Astrid van Dorst

Salesforce unveiled the world's first enterprise cloud computing app for wearables, Salesforce Wear. Leading other enterprise cloud players and customers, it anticipates the near-future … [Read more...]

Filed Under: Cloud Computing, Press Releases, Technology Security

Microsoft and salesforce.com Announce Global, Strategic Partnership

May 29, 2014 by Astrid van Dorst

Industry leaders to deliver new solutions and mobile experiences for mutual customers. REDMOND, Wash. and SAN FRANCISCO - Microsoft Corp. and salesforce.com (NYSE: CRM) announced a strategic … [Read more...]

Filed Under: Press Releases

CRM Market Leader Salesforce.com Establishes UK HQ & Data Center

May 23, 2014 by Astrid van Dorst

At the ‘Salesforce1 World Tour’ conference in London yesterday, Salesforce.com announced it achieved #1 market share leadership in the CRM software market in the UK. This leadership position is based … [Read more...]

Filed Under: Cloud Computing, Conferences, CRM helpdesk news, Enterprise On-Demand, Press Releases

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