London Cloud World Forum, June 26-27 2013
May 13, 2013 by Jimson Lee · Leave a Comment
The Cloud World Forum, the UK’s largest and most comprehensive Cloud event, will examine the latest Cloud trends when it returns to Olympia, London on June 26-27. Click here to register for a free ticket to the event. The Cloud World Forum will enable attendees to: Hear from over 220 premier speakers across 8 theatres [...]
The Kenton Group and Pbxwall Partner to Fight Toll Fraud in the UK
May 13, 2013 by CRM Helpdesk Software · Leave a Comment
London – At a time when telecoms fraud continues to rise across the UK, network access specialist, The Kenton Group, and Pbxwall Limited have partnered to fight toll fraud, while empowering the value added resellers (VARs) of PBX systems to retain and gain customers by installing Pbxwall voice security solutions on their customers’ telephone systems. [...]
Salesforce.com Signs Agreement to Establish European Data Centre in the U.K. in 2014
May 2, 2013 by CRM Helpdesk Software · Leave a Comment
Company selects NTT Europe to build new data centre for salesforce.com’s fastest growing region Data centre to support adoption of salesforce.com’s cloud computing services among growing base of customers across Europe, Middle East and Africa LONDON — Salesforce.com [NYSE: CRM], the enterprise cloud computing company (http://www.salesforce.com/cloudcomputing/), announced today that it has signed an agreement with [...]
Salesforce.com Launches Salesforce Communities – Ending the Era of Legacy Portal Software
May 2, 2013 by CRM Helpdesk Software · Leave a Comment
New Salesforce Communities will enable customer companies to create social communities with business data and processes embedded at the core, eliminating the trade off between legacy portals and social point solutions With the industry’s first social and mobile community solution, customer companies will be able to transform how they sell, service and market Leading customer [...]
Salesforce.com Announces Euro 5 Million Innovation Challenge for European Start-ups Building on the Salesforce Platform
May 2, 2013 by CRM Helpdesk Software · Leave a Comment
Winning start-ups will receive opportunity to pitch for a total of euro 5 million in funding from venture capital firms including Notion Capital, Octopus Investments and MMC Ventures Eligible start-ups to present at Innovation Challenge pitch events to be held across Europe from September to November 2013 Demand for enterprise cloud apps in Europe expected [...]
Do you Remember Dreamforce Bands and Speakers?
April 1, 2013 by Jimson Lee · Leave a Comment
I find I am a visual person, and it’s easier for me to remember where I met someone by the event surroundings. I don’t have time to look that up in my CRM. For example, I remember being outside the Moscone Center with Greg Gunn of Hootsuite waiting to get in to see Metallica. Right [...]
HootSuite Boosts Social Media Management System with Premium Salesforce.com, Statigram and YouTube Apps
March 11, 2013 by CRM Helpdesk Software · Leave a Comment
New Premium Apps simplify workflows for sales executives, social marketing analysts, and digital communication professionals HootSuite, makers of the market-leading social media management system, has expanded their App Directory with the introduction of three premium, best-in-class #SocialApps: CRM tool Salesforce.com, Instagram social marketing tool Statigram, and an enhanced version of YouTube. With over 50 customer-driven [...]
The Impact of Cloud Technologies on IT Service Management (ITSM)
March 7, 2013 by CRM Helpdesk Software · Leave a Comment
Webinar: Thursday, March 14, 2013 @ 8am PT / 11am ET / 5pm CEST The results of the FrontRange Solutions and THINKstrategies 2013 Cloud Management survey are in! Join us as THINKstrategies’ Managing Director Jeff Kaplan overviews industry findings from more than 350+ respondents on the key trends, drivers and maturity of Hybrid ITSM and [...]
CRM Top Priority for IT Spending in 2013-2014 for Enterprise Applications
March 7, 2013 by Jimson Lee · Leave a Comment
According to newly released data from analyst firm Gartner, CRM (customer relationship management) software will be the top priority for additional spending on enterprise applications in the global world*. Second place is ERP (enterprise resource planning), and Office Suites coming in third. According to the Gartner report, organizations are most interested in increasing spending on [...]
SugarCRM Announces SugarCon 2013 “CRM for Everyone” Agenda
March 6, 2013 by CRM Helpdesk Software · Leave a Comment
CRM thought leaders Gartner, Forrester, IBM, Pardot, VMware, author Paul Greenberg and Travelocity.com founder Terry Jones to keynote global user event SugarCon 2013 CUPERTINO, Calif.–SugarCRM, the market-leading customer relationship management (CRM) company that enables effective customer engagement enterprise-wide, today announced that the agenda for SugarCon 2013 (April 8-11, 2013) has been published and is packed [...]



