Survey Shows CEOs Are Making Collaboration a Top Priority
July 23, 2008 by Jimson Lee
This article and research report is really a shameless plug for BusinessWeek and SAP, but I though it was worth pointing out.
Ever since EDP was renamed to DP, then MIS, IS, and now IT, we know that the business plan must be in line with the technology road map. There is a lot of […]
Entellium Reinvents the CRM Experience for Small Business with New Rave Solutions
July 17, 2008 by CRM Help Desk
Rave’s Compelling Game-Like User Experience and Strategic Insight into Sales Trends Answers Question “How Can I Spend My Time Most Profitably Today?”
SEATTLE, WA – Entellium, a global developer of on-demand Customer Relationship Management (CRM) software for small businesses, today announced the introduction of Rave Plus and Rave Complete, new CRM products within its Rave solutions […]
New Salesforce.com Certification for Salesforce CRM Admins
July 16, 2008 by Jimson Lee
New Salesforce.com Certification Program for Salesforce CRM Admins and Force.com Developers to Accelerate SaaS and PaaS Industry Success
SAN FRANCISCO — Salesforce.com, the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS), today announced the official salesforce.com certification program for Salesforce CRM administrators and Force.com developers. The new program will give Salesforce CRM admins and […]
XTuple Releases Hybrid Open-Source ERP
July 15, 2008 by CRM Help Desk
Here’s an interesting twist between commercial and open source software.
I always believe there is a huge difference between customizing and configuring your CRM or ERP software package.
XTuple’s software is commercial with full access to the source code but any improvements and changes must go back to xTuple for review and possible added to the main […]
Salesforce.com Apps Now Available for the iPhone
July 14, 2008 by CRM Help Desk
Salesforce.com’s Award-winning Salesforce CRM Applications and Force.com Platform Now Available For iPhone
SAN FRANCISCO — Salesforce.com, the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS), today announced its industry-leading Salesforce CRM applications and Force.com platform are available as Salesforce Mobile applications for iPhone on Apple’s App Store. Businesses of all sizes now have access […]
Microsoft SaaS Pricing for Exchange, SharePoint Revealed
July 11, 2008 by CRM Help Desk
Source: NetworkWorld
Microsoft’s prices have always been geared to be affordable for the masses. And when entering a new market, it seems to always start low-ball. Microsoft today finally revealed how it will price online services, including Exchange and SharePoint, and how it will share revenue with partners. The company used its annual Worldwide Partner Conference […]
On-Demand Project Portfolio Management Solves Multiple Requirements for CIOs
July 10, 2008 by CRM Help Desk
SAN FRANCISCO, CA — With demands on CIOs at an all-time high, IT organizations must remain agile in the face of mounting requests and changing corporate strategies. CIOs are turning to tools such as on-demand Project Portfolio Management (PPM) software to manage these increasing demands.
On-demand PPM solutions are fast becoming an essential part of the […]
Entellium CRM Enters Channel Through PC Mall and Zones
July 10, 2008 by CRM Help Desk
SEATTLE — Entellium, a global developer of on-demand Customer Relationship Management (CRM) software for small businesses, today announced that customers now are able to purchase Entellium’s CRM solution Rave directly through direct providers PC Mall and Zones. This first move into the channel supports Entellium’s goal of making Rave more broadly available to small business […]
IBM Technology To Protect Customer Data in the Call Center
July 7, 2008 by CRM Help Desk
Made in IBM Labs: IBM Technology to Protect Customer Data in the Call Center Industry — Next-Generation Data Masking Technology Advances Security and Privacy of Critical Customer Data
NEW DELHI, INDIA and BANGALORE, INDIA — Researchers at IBM’s India Research Laboratory have developed advanced data Relevant Products/Services masking technology that helps call centers protect critical data […]
Product Evaluation - Customer Relationship Management: Salesforce.com Available
July 2, 2008 by CRM Help Desk
DUBLIN, Ireland — Research and Markets has announced the addition of the “Product Evaluation - Customer Relationship Management: Salesforce.com” report to their offering.
We recently completed a comparison of six market leading Customer Relationship Management (CRM) solutions. One of the evaluated products was Salesforce.com. The evaluation examines specific strengths and weaknesses to determine to what degree […]


