SAP Campaigns to Put Customers First

May 28, 2008 by Jimson Lee

Better late than never.

When large (and I mean large) companies grow so big, sometimes their only focus is the bottom line and the first “value” to disappear from the mission statement is Customer Service.

I despise it when a company is simply interested in dropping off cardboard boxes, don’t you? After all, it’s relationships that matter, […]

Written by Jimson Lee · Filed Under Enterprise On-Demand, Enterprise Resource Planning | Leave a Comment

From Big G to Little Z: Google Apps vs Zoho Office Suite

May 26, 2008 by Jimson Lee

On Friday, I discussed Zoho CRM Enterprise vs. Salesforce and Google Apps.
Now I want to take a closer look at their office and collaboration suite.
Google Apps vs Zoho Office Suite
I won’t attempt to rehash the wheel, as Lifehacker.com did a great side by side analysis of these two David and Goliaths.
Google Apps standard is free, […]

Written by Jimson Lee · Filed Under CRM Planning & Implemenation, CRM Systems, Enterprise On-Demand, Enterprise Resource Planning, Research & Case Studies | 1 Comment

Salesforce Announces First International Data Center

May 24, 2008 by Jimson Lee

Just minutes after I read about the SugarCRM Data Center Edition, I came across this PR newswire.
I am very experienced in setting up Data Centers. My recommendations in setting up a worldwide Data Center is separating them by exactly 12 hours. This is a true “follow-the-sun” monitoring system.
For example, The International Air Transport […]

Written by Jimson Lee · Filed Under CRM Planning & Implemenation, Enterprise On-Demand, Enterprise Resource Planning, Technology & Security | Leave a Comment

Zoho CRM Enterprise vs. Salesforce and Google Apps - What’s Next?

May 23, 2008 by Jimson Lee

5 weeks has passed and the integration news of Salesforce and Google Apps has simmered down, so what can we expect in the next 6-12 months?
Well, it’s no secret Zoho is trying to steal customers from SFDC.
Zoho is an Office Productivity Suite from AdventNet whoese mission is to build affordable software for businesses. For […]

Written by Jimson Lee · Filed Under CRM Planning & Implemenation, CRM Systems, Enterprise On-Demand, Enterprise Resource Planning | 1 Comment

The SaaS Approach to Web (and Blog) Vulnerability Management

May 22, 2008 by Jimson Lee

Ask any CIO or CTO the number one concern or risk in implementing Software as a Service (SaaS) or Enterprise on-demand system, and they will most likely tell you security.

Here is a good view last week from White Hat Security that explains people live in a false sense of security (no pun intended) when it […]

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Enterprise On-Demand Extends to Google Health and Medical Records

May 21, 2008 by Jimson Lee

Think Enterprise On-Demand is just for CRM and ERP applications?

Think again.

Google launched a beta test of its Google Health Services to archive medical and health records.

Scary? Sure, there are lots of concerns and questions. For example, once you have your records entered, can you delete it? Remember, in Facebook, you can’t. […]

Written by Jimson Lee · Filed Under Enterprise On-Demand, Enterprise Resource Planning | 1 Comment

Workday and Flextronics Inks Largest SaaS Deal

May 20, 2008 by Jimson Lee

Enterprise on-demand has taken a huge step forward. In the world of corporate giants using SAP as the defacto standard, we are seeing a shift towards large companies following the SAAS model of enterprise computing.

Last week on www.informationweek.com reports Workday and Flextronics signing one of the biggest software-as-a-service deals.

The deal, for 200,000 users, marks […]

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Worldwide Enterprise Search Market Will exceed $1.2b in Software Revenue by 2010

May 12, 2008 by CRM Help Desk

The quest for enterprises trying to manage, organize and search content inside and outside of their organizations in a way that is transparent and easily understood, will drive worldwide enterprise search total software revenue to total $989.7 million in 2008, up 15 percent from $860.6 million in 2007, according to Gartner, Inc.
The enterprise search market, […]

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Enterprise Software Industry to Grow 8% in 2008 Despite Economic Slowdown

May 6, 2008 by CRM Help Desk

STAMFORD, Conn., February 12, 2008 - Despite the current economic downturn, the software industry is poised for growth in 2008, with worldwide enterprise software revenue totaling $190.7 billion in 2008, an 8.2 percent increase from 2007 revenue of $176.3 billion, according to Gartner, Inc. While the software market is forecast to grow, it will face […]

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ERP Awards Grants For Alternative Energy Sources

May 1, 2008 by CRM Help Desk

Three Texas A&M research teams from the College of Agriculture and Life Sciences, College of Science and Dwight Look College of Engineering have been awarded significant funding for research into alternative energy sources from Texas A&M’s Energy Resources Program (ERP).
The three teams will conduct research regarding production of hydrogen, refinements to biofuel production and […]

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