Survey Shows CEOs Are Making Collaboration a Top Priority
July 23, 2008 by Jimson Lee
This article and research report is really a shameless plug for BusinessWeek and SAP, but I though it was worth pointing out.
Ever since EDP was renamed to DP, then MIS, IS, and now IT, we know that the business plan must be in line with the technology road map. There is a lot of […]
XTuple Releases Hybrid Open-Source ERP
July 15, 2008 by CRM Help Desk
Here’s an interesting twist between commercial and open source software.
I always believe there is a huge difference between customizing and configuring your CRM or ERP software package.
XTuple’s software is commercial with full access to the source code but any improvements and changes must go back to xTuple for review and possible added to the main […]
AMR Research Report Ranks Top 10 CRM Vendors
July 8, 2008 by Jimson Lee
The Top 3 on this list should come to no surprise.
What is surprising is Microsoft in 8th place and you can bet they’ll use their market leverage to hopefully climb to the top 3.
What’s also interesting the growth rate from 2006-2007, notably the CRM giants on this list.
As expected, Salesforce.com is doing fantastic with their […]
SAP Targets Strong 2008 Outlook Despite Lag in US Market
June 5, 2008 by CRM Help Desk
SAP expects that its 2008 targets will remain on track despite some hardships in the U.S. market. The company reaffirmed its 2008 outlook at its annual general meeting, with CEO Henning Kagermann calling SAP’s core business “very healthy.”
Germany-based SAP (NYSE: SAP) is planning to expand its business to help shore up its position as Europe’s […]
xTuple ERP (formerly OpenMFG) Exceeds 100,000 Downloads
May 31, 2008 by CRM Help Desk
Key milestone highlights rapid community adoption of open source ERP solution;
Developer release of major new v3 debuts power tools for power users
xTuple, the leader in open source enterprise resource planning software, announced the free and open source PostBooks Edition of its xTuple ERP product recently passed the 100,000 download milestone on the SourceForge.net open source […]
Flextronics and Business Process Management Software Seminar
May 29, 2008 by Jimson Lee
Business Infrastructure Software in Action
How SOA Helps Accelerate Success with Business Process Management
Date: June 3, 2008
Time: 11:00 AM EDT - 8:00 AM PDT
Note: Audience members may arrive 15 minutes in advance of this time
Business Process Management (BPM) is being used today by many organizations to gain new levels of visibility and control into […]
SAP Campaigns to Put Customers First
May 28, 2008 by Jimson Lee
Better late than never.
When large (and I mean large) companies grow so big, sometimes their only focus is the bottom line and the first “value” to disappear from the mission statement is Customer Service.
I despise it when a company is simply interested in dropping off cardboard boxes, don’t you? After all, it’s relationships that matter, […]
From Big G to Little Z: Google Apps vs Zoho Office Suite
May 26, 2008 by Jimson Lee
On Friday, I discussed Zoho CRM Enterprise vs. Salesforce and Google Apps.
Now I want to take a closer look at their office and collaboration suite.
Google Apps vs Zoho Office Suite
I won’t attempt to rehash the wheel, as Lifehacker.com did a great side by side analysis of these two David and Goliaths.
Google Apps standard is free, […]
Salesforce Announces First International Data Center
May 24, 2008 by Jimson Lee
Just minutes after I read about the SugarCRM Data Center Edition, I came across this PR newswire.
I am very experienced in setting up Data Centers. My recommendations in setting up a worldwide Data Center is separating them by exactly 12 hours. This is a true “follow-the-sun” monitoring system.
For example, The International Air Transport […]
Zoho CRM Enterprise vs. Salesforce and Google Apps - What’s Next?
May 23, 2008 by Jimson Lee
5 weeks has passed and the integration news of Salesforce and Google Apps has simmered down, so what can we expect in the next 6-12 months?
Well, it’s no secret Zoho is trying to steal customers from SFDC.
Zoho is an Office Productivity Suite from AdventNet whoese mission is to build affordable software for businesses. For […]


