Dreamforce 2009 Keynote Day 2 Notes from Underground [VIDEO] #DF09
November 19, 2009 by CRM Help Desk
The second keynote at Dreamforce 2009 was a continuation of Day 1, filling in the parts for the enterprise model of the 4 clouds. Yesterday’s keynote focused on the sales, service, and chatter collaboration, and today focused on the custom cloud.
It was primarily a show and tell session of vendors showing what can be accomplished [...]
OpenID and OAuth in the News
September 21, 2009 by Jimson Lee
Lost in the clouds, or service clouds to be exact, are services that help make the integration easier.
OpenID and OAuth are two important mechanisms that made some news last week.
These two should not be confused.
OpenID focuses on using a single identity to sign into multiple sites, whereas OAuth priority is giving access to your data [...]
EDS (HP) and Microsoft announce Enterprise-class Cloud Communications and Collaboration Services
April 28, 2009 by CRM Help Desk
EDS, an HP Company, and Microsoft to Jointly Sell and Deliver Enterprise-class Cloud Communications and Collaboration Services
PLANO, Texas–EDS, an HP (NYSE:HPQ) company, and Microsoft Corp. (Nasdaq:MSFT) have signed an agreement to market, integrate and deliver the Microsoft® Business Productivity Online Suite for enterprise customers.
This agreement extends to cloud computing HP’s long-standing relationship with Microsoft to [...]
Don’t Lay-off Employees for SaaS – Go Open Source
March 5, 2009 by Jimson Lee
I’m going to get in trouble for writing this…
Here’s an idea. Don’t lay-off your employees in favour of SaaS. Keep them and go Open Source and support their training costs. This isn’t a shameless plug for the Obama/Harper economic stimulus plan.
Sure, good software is expensive, but it doesn’t always have to be. [...]
Comedy – The Quest for the Perfect ERP Solution
February 26, 2009 by CRM Help Desk
K3 Business Technology Group launched an exclusive new series entitled The Factory. The gripping mini-series is based on a not so typical bosses journey of implementing a SYSPRO ERP system.
K3 Business Technology Group today launches The Factory, a gripping six-part mini-series which charts the experiences of a not-so-typical-company-boss as he visits a selection of companies [...]
Gartner 2009 Forecast: IT Spending Flat, but Outsourcing will Grow
January 22, 2009 by Jimson Lee
There were two interesting press releases from Gartner last week that caused mixed emotions in the IT world. The news was good or bad, depending on how you looked at it.
1. Gartner Says Outsourcing Will Continue to Grow in 2009 Despite Economic Slowdown (press release here)
2. Gartner EXP Worldwide Survey of More than 1,500 [...]
Report – United Nations May Choose SAP for ERP system
January 18, 2009 by Jimson Lee
The United Nations has confirmed reports of negotiating a deal with to SAP for their ERP system.
According to a German paper last Wednesday, the deal may be worth $300M USD from the Walldorf, Germany-based software vendor. The contract had not yet been finalized.
This is one of the largest public-sector deployments to date, if [...]
ERP Software Implementations Take Longer, Cost More and Result in Less Satisfaction Than Expected
January 7, 2009 by CRM Help Desk
New Report Reveals ERP Software Implementations Take Longer, Cost More and Result in Less Satisfaction Than Expected
Panorama Consulting Group Issues 2008 ERP Report
DENVER — Implementing an enterprise resource planning (ERP) project in the estimated time, for the estimated cost, and with satisfying results is a rare occurrence, according to a new study issued today by [...]
CRM Help Desk Software Predictions for 2009
January 1, 2009 by Jimson Lee
These 5 industries will continue to be hot topics for 2009, which is going to be a very lean year for small, medium and large businesses. Tech spending will be tightened and budgets will be cut. If you are looking to increase productivity without spending more money, these 5 topics will certainly be [...]
On-Demand SaaS or On-site CRM? Commercial or Open-Source Software?
November 30, 2008 by Jimson Lee
Do you prefer a PC or Mac?
On-Demand SaaS or On-site CRM?
Commercial or Open-Source Software?
The last 2 questions are my most common questions I receive every week when trying to evaluate and implement a CRM or ERP solution, whether it’s a start-up about to go IPO or a multi-billion dollar publicly traded company.
You know the old [...]



