Microsoft SaaS Pricing for Exchange, SharePoint Revealed

July 11, 2008 by CRM Help Desk

Source: NetworkWorld
Microsoft’s prices have always been geared to be affordable for the masses. And when entering a new market, it seems to always start low-ball. Microsoft today finally revealed how it will price online services, including Exchange and SharePoint, and how it will share revenue with partners. The company used its annual Worldwide Partner Conference […]

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Identity Management-as-a-Service with Symplified

July 9, 2008 by CRM Help Desk

First, there was Software-as-a-Service (SaaS), then Salesforce.com coined the term Platform-as-a-Service (PaaS), then Verticals onDemand launched Mobility-as-a-Service (MaaS).

Now we have Identity Management-as-a-Service (IdMaaS).

Here is a great read from Informationweek.

Identity Management As A Service

Just before the long July 4 holiday weekend, I had a chance to speak with on-demand identity management start-up Symplified. This vendor is […]

Written by CRM Help Desk · Filed Under CRM Systems, Enterprise On-Demand, Technology & Security | 2 Comments

AMR Research Report Ranks Top 10 CRM Vendors

July 8, 2008 by Jimson Lee

The Top 3 on this list should come to no surprise.

What is surprising is Microsoft in 8th place and you can bet they’ll use their market leverage to hopefully climb to the top 3.

What’s also interesting the growth rate from 2006-2007, notably the CRM giants on this list.

As expected, Salesforce.com is doing fantastic with their […]

Written by Jimson Lee · Filed Under CRM Planning & Implemenation, CRM Systems, Enterprise On-Demand, Enterprise Resource Planning, Research & Case Studies | Leave a Comment

HostedDatabase .com Launches New On-Demand Web Applications

May 30, 2008 by CRM Help Desk

LOS ANGELES, May 28, 2008 (PRNewswire) — AMULET Development Corp. is pleased to announce the launch of http://www.HostedDatabase.com, a new entry in the Software-as-a-Service (Saas) industry. Five on demand applications are offered at launch:

Contact Management (CRM)
Time and Billing
Project Management
Event Management
Expense Tracking

More applications will be added periodically, but the customer pays only one low monthly per-user […]

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Flextronics and Business Process Management Software Seminar

May 29, 2008 by Jimson Lee

Business Infrastructure Software in Action

How SOA Helps Accelerate Success with Business Process Management
Date: June 3, 2008
Time: 11:00 AM EDT - 8:00 AM PDT
Note: Audience members may arrive 15 minutes in advance of this time
Business Process Management (BPM) is being used today by many organizations to gain new levels of visibility and control into […]

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SAP Campaigns to Put Customers First

May 28, 2008 by Jimson Lee

Better late than never.

When large (and I mean large) companies grow so big, sometimes their only focus is the bottom line and the first “value” to disappear from the mission statement is Customer Service.

I despise it when a company is simply interested in dropping off cardboard boxes, don’t you? After all, it’s relationships that matter, […]

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Stock Picks: Taleo, Ultimate Software, Salesforce.com and Omniture

May 27, 2008 by Jimson Lee

While this Blog may be focused on the technical side of ERP, CRM and on-demand software, I think it’s important to see the same companies from a Stock market analyst point of view.

First, my disclaimer: I have no current stock positions in any of the companies listed in this article.

Last week, the Wall Street Journal […]

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From Big G to Little Z: Google Apps vs Zoho Office Suite

May 26, 2008 by Jimson Lee

On Friday, I discussed Zoho CRM Enterprise vs. Salesforce and Google Apps.
Now I want to take a closer look at their office and collaboration suite.
Google Apps vs Zoho Office Suite
I won’t attempt to rehash the wheel, as Lifehacker.com did a great side by side analysis of these two David and Goliaths.
Google Apps standard is free, […]

Written by Jimson Lee · Filed Under CRM Planning & Implemenation, CRM Systems, Enterprise On-Demand, Enterprise Resource Planning, Research & Case Studies | 1 Comment

Salesforce Announces First International Data Center

May 24, 2008 by Jimson Lee

Just minutes after I read about the SugarCRM Data Center Edition, I came across this PR newswire.
I am very experienced in setting up Data Centers. My recommendations in setting up a worldwide Data Center is separating them by exactly 12 hours. This is a true “follow-the-sun” monitoring system.
For example, The International Air Transport […]

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Zoho CRM Enterprise vs. Salesforce and Google Apps - What’s Next?

May 23, 2008 by Jimson Lee

5 weeks has passed and the integration news of Salesforce and Google Apps has simmered down, so what can we expect in the next 6-12 months?
Well, it’s no secret Zoho is trying to steal customers from SFDC.
Zoho is an Office Productivity Suite from AdventNet whoese mission is to build affordable software for businesses. For […]

Written by Jimson Lee · Filed Under CRM Planning & Implemenation, CRM Systems, Enterprise On-Demand, Enterprise Resource Planning | 1 Comment