Verticals onDemand Launches First Mobility-as-a-Service

June 10, 2008 by CRM Help Desk

First, there was Software-as-a-Service (SaaS), then Salesforce.com coined the term Platform-as-a-Service (PaaS), and now we have Mobility-as-a-Service (MaaS). Note that Mobility-as-a-Service™ is trademarked.

Verticals onDemand Launches First Mobility-as-a-Service™ Application for Life Sciences Companies

VMobile™ delivers anywhere access to data with zero maintenance costs
PLEASANTON, Calif.–(BUSINESS WIRE)–Verticals onDemand, the pharmaceutical industry’s leading provider of Software-as-a-Service (SaaS) CRM […]

Written by CRM Help Desk · Filed Under CRM Systems, Press Releases | Leave a Comment

From Big G to Little Z: Google Apps vs Zoho Office Suite

May 26, 2008 by Jimson Lee

On Friday, I discussed Zoho CRM Enterprise vs. Salesforce and Google Apps.
Now I want to take a closer look at their office and collaboration suite.
Google Apps vs Zoho Office Suite
I won’t attempt to rehash the wheel, as Lifehacker.com did a great side by side analysis of these two David and Goliaths.
Google Apps standard is free, […]

Written by Jimson Lee · Filed Under CRM Planning & Implemenation, CRM Systems, Enterprise On-Demand, Enterprise Resource Planning, Research & Case Studies | 1 Comment

Zoho CRM Enterprise vs. Salesforce and Google Apps - What’s Next?

May 23, 2008 by Jimson Lee

5 weeks has passed and the integration news of Salesforce and Google Apps has simmered down, so what can we expect in the next 6-12 months?
Well, it’s no secret Zoho is trying to steal customers from SFDC.
Zoho is an Office Productivity Suite from AdventNet whoese mission is to build affordable software for businesses. For […]

Written by Jimson Lee · Filed Under CRM Planning & Implemenation, CRM Systems, Enterprise On-Demand, Enterprise Resource Planning | 1 Comment

Unified Login with Zoho and Google or Yahoo

May 18, 2008 by Jimson Lee

Frustrated with multiple passwords or mixing up your credentials? Wish you had a unified login?
Last Wednesday, Zoho made it possible for users to log in with their Google or Yahoo accounts, hoping to increase subscribers by riding the wave on 2 out of the 3 the Internet email giants. Definitely a case of […]

Written by Jimson Lee · Filed Under CRM Planning & Implemenation, CRM Systems, Enterprise On-Demand | Leave a Comment

Should Your IP Address be Kept Private?

April 25, 2008 by Jimson Lee

Don’t you hate it when you checkout of a shopping cart, it displays:
WARNING - YOUR IP IS BEING TRACKED.
YOU ARE COMING FROM 192.168.1.100
Even your own CRM software can display “your” recent logins with timestamps and IP addresses.
Should Your IP Address be Kept Private?
Here is a article from Yahoo News on the legality of IP addresses […]

Written by Jimson Lee · Filed Under CRM Planning & Implemenation, CRM Systems, Technology & Security | Leave a Comment

Simple Sales Tracking - Simplicity at its Core: Sales!

April 17, 2008 by Jimson Lee

The CRM market is one of the largest and most competitive markets out there.
In this world, there is something for everyone. Large organizations love Salesforce.com. Open Source groups love vTiger or SugarCRM. Zoho has a large on-demand cult following. Outlook users love Avidian’s Prophet CRM. And then there are the […]

Written by Jimson Lee · Filed Under CRM Planning & Implemenation, CRM Systems | 1 Comment

Did Google Leak the Salesforce.com Google Apps Integration?

April 16, 2008 by Jimson Lee

Interesting development here…
This video was added to YouTube on April 12, 2 days before the announcement. But April 12 was a Friday and the deal was announced on Monday April 14.

Other Interesting Tidbits
It is now reported that Salesforce made an offer to acquire Zoho before turning to Google.
According to Sridhar Vembu of Zoho, Salesforce.com […]

Written by Jimson Lee · Filed Under CRM Helpdesk News, CRM Systems | Leave a Comment

Why I Love Salesforce.com Integration with Google Apps

April 15, 2008 by Jimson Lee

Etelos CRM for Google Apps, step aside.
Is the end of software really here?
Salesforce.com and Google Apps both offer business software as a service, and now the companies have joined forces. Salesforce for Google Apps will provide an integration of the enterprise-oriented application suites.
The collaboration makes Google Apps available for all Salesforce.com customers at no […]

Written by Jimson Lee · Filed Under CRM Planning & Implemenation, CRM Systems, Technology & Security | 1 Comment

Salesforce.com and Google Introduce Salesforce for Google Apps

April 14, 2008 by CRM Help Desk

SAN FRANCISCO — Salesforce.com (NYSE: CRM), the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) and Google (Nasdaq: GOOG) today expanded their global strategic alliance to make it easy for companies of all sizes to run their business in the cloud with Salesforce for Google Apps. The combination of the Google Apps suite […]

Written by CRM Help Desk · Filed Under CRM Planning & Implemenation, CRM Systems, Press Releases, Technology & Security | Leave a Comment

NTRsupport Remote Software works in Leopard for CRM, Help Desk Support

April 14, 2008 by Jimson Lee

If you’re familiar with using PCAnywhere, WebEx, VNC or even Microsoft Remote Desktop / Microsoft Remote Assistance to do remote control for support, read on…
If you need On-Demand Remote Support to your customers or employees – anywhere and anytime, read on…
NTRsupport remote software works in Leopard
Last week, NTRglobal announced the expansion of support for its […]

Written by Jimson Lee · Filed Under CRM Planning & Implemenation, CRM Systems, Help Desk Software | Leave a Comment

« Previous Page — Next Page »