Service for Apps - the Future of In-App Mobile Support Today Salesforce unveiled several mobile CRM related releases that will significantly improve its CRM usage for its clients on the go. … [Read more...]
Salesforce Marketing Cloud: Take Marketing Automation a Step Further
Salesforce announced this week its CRM’s Next Generation Marketing Cloud. Most importantly, it is referencing to is its newly enhanced Journey Builder, which allows Digital Marketing Managers to go to … [Read more...]
Salesforce launches Superior Mobile Apps: Sales Cloud1, Service Cloud1
Salesforce.com launched Sales Cloud1 and Service Cloud1, its re-invented Sales and Service apps, yesterday. Sales reps and service agents now can access a wide range of CRM tools vial their mobile … [Read more...]
CRM Market Leader Salesforce.com Establishes UK HQ & Data Center
At the ‘Salesforce1 World Tour’ conference in London yesterday, Salesforce.com announced it achieved #1 market share leadership in the CRM software market in the UK. This leadership position is based … [Read more...]
Salesforce.com Launches New Salesforce1 Mobile App
The new Salesforce1 Mobile App will deliver the most complete, connected and customizable mobile experience in a single app for business users—just as the Facebook mobile app has done for … [Read more...]
Commence Previews Customer Portal App
New app lets customers browse FAQs, submit service tickets, and query knowledge bases right from a company's Web site. Commence, a provider of customer relationship management software for small … [Read more...]
Salesforce.com Announces New Performance Edition, Empowers Customer Companies to Achieve New Levels of Performance
Performance Edition will combine the world's #1 CRM apps and platform—Sales Cloud, Service Cloud and Salesforce Platform—together with Data.com, Work.com, Identity, Live Agent, Knowledge and … [Read more...]
Salesforce & Exact Target: Don’t Stop Thinking About Tomorrow
At the last Dreamforce 2012, I mocked the so-called "Marketing Cloud" because all they had was a strong social media monitoring platform (Radian6) and a Facebook advertising platform … [Read more...]
CRM Top Priority for IT Spending in 2013-2014 for Enterprise Applications
According to newly released data from analyst firm Gartner, CRM (customer relationship management) software will be the top priority for additional spending on enterprise applications in the global … [Read more...]
SugarCRM Announces SugarCon 2013 “CRM for Everyone” Agenda
CRM thought leaders Gartner, Forrester, IBM, Pardot, VMware, author Paul Greenberg and Travelocity.com founder Terry Jones to keynote global user event SugarCon 2013 CUPERTINO, Calif.--SugarCRM, the … [Read more...]
