Salesforce.com’s mission to support startups and small-to-medium business (SMBs) has been taken a step further with its announcement of Desk.com Business Plus yesterday. With Business plus, new … [Read more...]
Salesforce launches Superior Mobile Apps: Sales Cloud1, Service Cloud1
Salesforce.com launched Sales Cloud1 and Service Cloud1, its re-invented Sales and Service apps, yesterday. Sales reps and service agents now can access a wide range of CRM tools vial their mobile … [Read more...]
CRM Market Leader Salesforce.com Establishes UK HQ & Data Center
At the ‘Salesforce1 World Tour’ conference in London yesterday, Salesforce.com announced it achieved #1 market share leadership in the CRM software market in the UK. This leadership position is based … [Read more...]
LANDesk Software Finds IT Managers Not Yet Equipped to Handle Consumerization of the Workforce
Survey of Nearly 200 IT Professionals Finds Proliferation of Mobile Devices in the Workplace Continues to Create Management and Security Problems The role of IT managers has changed drastically in … [Read more...]
X2Engine’s X2Contacts now in Open Source Beta Release
X2Engine today announced the availability of X2Contacts beta, a new open source, Social Sales Management Application. Founded in early 2011 by veteran CRM software entrepreneur John Roberts, the … [Read more...]
Microsoft Dynamics AX 2012 Launches Worldwide
Modern, "powerfully simple" enterprise resource planning solution delivers true business value to customers. REDMOND, Wash. - Microsoft Corp. (Nasdaq: "MSFT") today announced that … [Read more...]
New Leadership at FrontRange Solutions Help Desk Software
FrontRange Solutions, one of the core 6 ITIL Helpdesk Software suppliers, is appointing proven executive Mike Kohlsdorf as its new CEO, effective immediately. A quick competitive note on this … [Read more...]
New Enterprise-Grade Security and Customization Capabilities for Leading Cloud-Based Help Desk
SAN FRANCISCO -- Zendesk, the proven cloud-based help desk software provider, today announced its new Zendesk Enterprise Plan, offering a fast, customizable, and secure customer support solution … [Read more...]
Top 7 Reasons for Calling the HelpDesk
I cannot stress the importance of a proper Helpdesk or Service desk implementation, preferable with ITIL. There are way too many incidents that do not get logged properly in the system. We call … [Read more...]
2011 CRM Buyers Guide from CRMsearch.com
A Comparative Analysis of the Top 10 CRM Vendor Solutions >> Click here for the link to the CRM Buyers Guide from CRMsearch.com Juniper Media, a digital media company that delivers business … [Read more...]
