SugarCRM Brings CRM Thought Leaders Together at SugarCon 2012

Guy Kawasaki to Deliver Keynote Address
CUPERTINO, Calif. – SugarCRM, the world’s fastest-growing customer relationship management (CRM) company, today announced its 6th annual SugarCon event that will bring CRM thought leaders from around the world together under one roof. The 2012 keynote speaker will be Guy Kawasaki, co-founder of Alltop.com, founding partner at Garage Technology [...]

eXtremeCRM 2012 Berlin

WHEN: Feb 5-8, 2012
eXtremeCRM is ALL about building technical capacity so you can keep driving phenomenal CRM growth!
eXtremeCRM 2012 Berlin will deliver 300 – 400 level technical content in our Deploy and Extend tracks geared towards the technical people in your organization.  Here are just a few of the highlights!
We have a great line up [...]

Veeva Announces Seamless Integration With Concur

Pre-built Integration using Concur Connect Platform Delivers Single Entry, Compliant Expense Reporting
PLEASANTON, Calif.  — Veeva Systems introduces a new integration between Concur’s expense reporting system and Veeva CRM. Now, pharmaceutical sales representatives can simplify and streamline expense reporting using Veeva CRM as the single point of entry for call related expenses — a significant [...]

Live Salesforce Training to Provide Free Training to Unemployed

LiveSalesforceTraining.com to provide unemployed with needed skills to fill the technology gap in corporate America
SCRANTON, Pa. — Live Salesforce Training (http://livesalesforcetraining.com) the global consulting firm focused on results based solutions for the Social Enterprise announced that it is offering free Salesforce.com training for a variety of roles. The aim of the initiative is to deliver [...]

Nucleus Research: CRM Returns $5.60 for Every Dollar Invested

Even second-, third-, and fourth-generation investments in CRM yields significant returns
Customer Relationship Management (CRM) applications continue to deliver high return on investment (ROI), with an average benefit of $5.60 returned for every dollar spent, according to a Nucleus Research analysis.
Where other software areas show smaller incremental returns after reaping the greatest benefits in initial deployments, [...]

X2Engine’s X2Contacts now in Open Source Beta Release

X2Engine today announced the availability of X2Contacts beta, a new open source, Social Sales Management Application. Founded in early 2011 by veteran CRM software entrepreneur John Roberts, the company has been in stealth mode designing and developing X2Contacts, a next generation open source, social sales application for small and medium sized businesses.
“In today’s global [...]

Radian6 & Competitors- People are Waking Up

I am starting to see a trend for companies using Radian6 and other social enterprise monitoring products.
Companies are responding to people’s complaints or queries directly through social media. Wake up everyone, it’s not the just the 1-800 Call Center anymore.
With social enterprise monitoring products, companies look for keywords such as their own company, other [...]

SohoOS’ Cloud Micro Business Management

SohoOS, a simple way to manage your micro-business for free.
If you ever have run a small business, or even worked as a freelance / micro business, you know that at any given time you are doing 100 things at once. As a result, when at the computer, you might have 10 + applications open at [...]

Bluewolf Announces Salesforce.com Product Picker

AppExchange Solution Enhances Sales Agility for Companies with Complex Products or Licensing Models
LONDON — Bluewolf ( www.bluewolf.com ), the global agile business consulting firm, announced today the availability of the Bluewolf Beyond Product Picker, a new cloud solution available on the Salesforce.com AppExchange marketplace that dramatically simplifies the sales process for companies offering complex [...]

Dreamforce 2011 Recap

In all the years I have covered Dreamforce, this was the first time a major announcement or acquisition was missing in one of the 2 keynotes.  In a way, you can call this “What have we been up to in the past 8 months with all of our acquisitions?”.
As this was the largest tech conference [...]

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