NetSuite Announces Commerce as a Service (CaaS)
May 15, 2012 by CRM Helpdesk Software · Leave a Comment
New NetSuite SuiteCommerce Combines Core Operational Commerce Platform with Externally Facing, Touchpoint-Agnostic Experience Management System Delivers Unified Platform for B2B, B2C and Machine2Machine Commerce Models Completely Flexible Front-End Technology Enables Support for Any Touchpoint, Embraced by Leading Commerce Design Firms SAN FRANCISCO — NetSuite SuiteWorld 2012 — NetSuite Inc., the industry’s leading vendor of cloud-based [...]
LANDesk Software Finds IT Managers Not Yet Equipped to Handle Consumerization of the Workforce
May 12, 2012 by CRM Helpdesk Software · Leave a Comment
Survey of Nearly 200 IT Professionals Finds Proliferation of Mobile Devices in the Workplace Continues to Create Management and Security Problems The role of IT managers has changed drastically in a short period of time – revolutionized by smart mobile devices and increased remote connection tools. While end users in the workforce are rapidly making [...]
SugarCRM Brings CRM Thought Leaders Together at SugarCon 2012
January 30, 2012 by CRM Helpdesk Software · Leave a Comment
Guy Kawasaki to Deliver Keynote Address CUPERTINO, Calif. – SugarCRM, the world’s fastest-growing customer relationship management (CRM) company, today announced its 6th annual SugarCon event that will bring CRM thought leaders from around the world together under one roof. The 2012 keynote speaker will be Guy Kawasaki, co-founder of Alltop.com, founding partner at Garage Technology [...]
eXtremeCRM 2012 Berlin
January 23, 2012 by CRM Helpdesk Software · Leave a Comment
WHEN: Feb 5-8, 2012 eXtremeCRM is ALL about building technical capacity so you can keep driving phenomenal CRM growth! eXtremeCRM 2012 Berlin will deliver 300 – 400 level technical content in our Deploy and Extend tracks geared towards the technical people in your organization. Here are just a few of the highlights! We have a [...]
Veeva Announces Seamless Integration With Concur
January 5, 2012 by CRM Helpdesk Software · Leave a Comment
Pre-built Integration using Concur Connect Platform Delivers Single Entry, Compliant Expense Reporting PLEASANTON, Calif. — Veeva Systems introduces a new integration between Concur’s expense reporting system and Veeva CRM. Now, pharmaceutical sales representatives can simplify and streamline expense reporting using Veeva CRM as the single point of entry for call related expenses — a significant [...]
Live Salesforce Training to Provide Free Training to Unemployed
December 14, 2011 by CRM Helpdesk Software · Leave a Comment
LiveSalesforceTraining.com to provide unemployed with needed skills to fill the technology gap in corporate America SCRANTON, Pa. — Live Salesforce Training (http://livesalesforcetraining.com) the global consulting firm focused on results based solutions for the Social Enterprise announced that it is offering free Salesforce.com training for a variety of roles. The aim of the initiative is to [...]
Nucleus Research: CRM Returns $5.60 for Every Dollar Invested
November 29, 2011 by CRM Helpdesk Software · Leave a Comment
Even second-, third-, and fourth-generation investments in CRM yields significant returns Customer Relationship Management (CRM) applications continue to deliver high return on investment (ROI), with an average benefit of $5.60 returned for every dollar spent, according to a Nucleus Research analysis. Where other software areas show smaller incremental returns after reaping the greatest benefits in [...]
X2Engine’s X2Contacts now in Open Source Beta Release
September 27, 2011 by CRM Helpdesk Software · Leave a Comment
X2Engine today announced the availability of X2Contacts beta, a new open source, Social Sales Management Application. Founded in early 2011 by veteran CRM software entrepreneur John Roberts, the company has been in stealth mode designing and developing X2Contacts, a next generation open source, social sales application for small and medium sized businesses. “In today’s global [...]
Radian6 & Competitors- People are Waking Up
September 20, 2011 by Jimson Lee · Leave a Comment
I am starting to see a trend for companies using Radian6 and other social enterprise monitoring products. Companies are responding to people’s complaints or queries directly through social media. Wake up everyone, it’s not the just the 1-800 Call Center anymore. With social enterprise monitoring products, companies look for keywords such as their own company, [...]
SohoOS’ Cloud Micro Business Management
September 20, 2011 by Vera Lang · Leave a Comment
SohoOS, a simple way to manage your micro-business for free. If you ever have run a small business, or even worked as a freelance / micro business, you know that at any given time you are doing 100 things at once. As a result, when at the computer, you might have 10 + applications open [...]



