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IT Execs Agree Social Media Improves Customer Relations

Research shows UK is turning social media to business value in spite of security concerns, with Linkedin and Facebook still preferred over Twitter -
The lines have officially been blurred between home and the workplace as UK enterprises embrace the business opportunities offered by social media, according to new research, commissioned by Open Text Corporation. The [...]

vtiger CRM On Demand: True Open Source CRM in the Cloud

Open source software provider launches on-demand version of its popular vtiger CRM solution; features deliver significant capital and operational cost savings
Sunnyvale, CA — vtiger, a leading provider of open source customer relationship management (CRM) solutions, unveiled the cloud-based version of its popular tool: vtiger CRM On Demand. Unlike other cloud-based CRM offerings, vtiger is [...]

SugarCRM Announces New User Interface, Enhanced Features with Beta Release of Sugar 6

Company Celebrates the Fifth Birthday of the Founding of SugarForge, SugarCRM’s Open Source Development Community at SugarCon
SugarCon 2010 — SAN FRANCISCO–SugarCRM, the world’s leading provider of open source customer relationship management (CRM) software, today announced the beta release of Sugar 6, a landmark release for SugarCRM’s flagship products. Sugar 6 introduces a new user interface [...]

SalesLogix – not just a Sales Tool

Customer Relationship Management (CRM) software is rapidly growing in popularity as businesses strive to differentiate themselves through enhanced customer service in an increasingly competitive market place. However, many businesses share a common misconception that CRM is just a sales tool, say CRM specialists DMC Software Solutions.
Mike Ramsay, Managing Director of DMC Software proclaims, “Many businesses [...]

Ecenta and Sky Technologies release SAP CRM from the desktop PC

SAP software partner Ecenta and Sky Technologies arrange partnership to answer growing demand for mobile CRM solutions that run without complex middleware.
Ecenta, a products and consulting firm specialized in complex implementation projects in the SAP® Business Suite product range, and Sky Technologies, experts for mobile SAP solutions based in the US and Australia, will from [...]

InteQ SaaS Assurance Program Eliminates Implementation Risks by Enabling IT Organizations to Use InfraDesk ITIL SaaS Service Desk in a Production Environment

InteQ takes sandbox user experience to the next level by providing IT organizations with the option to use InfraDesk in a production environment complete with custom workflow to reduce implementation risks and demonstrate value to the enterprise
BEDFORD, MA – InteQ, a leading provider of on demand IT service management, is revolutionalizing the sandbox experience [...]

SugarCRM announces new Open+ Partner Program

SugarCRM, provider of open source CRM software, today unveiled its Open+ Partner Program, which it says will offer its channel partners a wider variety of incentives and resources to deliver its solutions to customers.
The Open+ Partner Program includes a market development program that provides SugarCRM partners with resources for business planning, business development activities, event [...]

Idea2, a Cloud-Based CRM Solution for Growing Businesses

DENVER, CO — Idea2, providing cloud-based CRM for growing businesses, today announced the general availability of its cloud-based Customer Relationship Management (CRM) solution for small- and medium-sized companies. Idea2 is a cloud-based CRM offering that focuses on driving user adoption to provide greater results than traditional CRM software packages.
"Companies lose money every time there [...]

Smarsh Customer Relationship Management Solution Offers Speed And Simplicity To Investment Advisors

smarshCRM v3.0 streamlines practice management processes –

La Jolla, Calif. – Smarsh®, the managed service leader in secure, innovative and reliable email archiving and compliance solutions, today previewed version 3.0 of smarshCRM, its Web-based customer relationship management platform, at the 2010 Technology Tools for Today conference. With an enhanced user interface and back-end server optimization, smarshCRM [...]

V-Soft Launches VPRMS, V-Soft Product Recall Management Software

V-Soft, Inc. the leading provider of CRM software and services announced today the launch of a recall management software solution for manufacturers and distributors. During the course of business, companies sometimes have the need to recall their products for a variety of reasons. Having to perform a product recall is both labor intensive and expensive [...]

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