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InteQ SaaS Assurance Program Eliminates Implementation Risks by Enabling IT Organizations to Use InfraDesk ITIL SaaS Service Desk in a Production Environment

InteQ takes sandbox user experience to the next level by providing IT organizations with the option to use InfraDesk in a production environment complete with custom workflow to reduce implementation risks and demonstrate value to the enterprise
BEDFORD, MA – InteQ, a leading provider of on demand IT service management, is revolutionalizing the sandbox experience [...]

SugarCRM announces new Open+ Partner Program

SugarCRM, provider of open source CRM software, today unveiled its Open+ Partner Program, which it says will offer its channel partners a wider variety of incentives and resources to deliver its solutions to customers.
The Open+ Partner Program includes a market development program that provides SugarCRM partners with resources for business planning, business development activities, event [...]

Idea2, a Cloud-Based CRM Solution for Growing Businesses

DENVER, CO — Idea2, providing cloud-based CRM for growing businesses, today announced the general availability of its cloud-based Customer Relationship Management (CRM) solution for small- and medium-sized companies. Idea2 is a cloud-based CRM offering that focuses on driving user adoption to provide greater results than traditional CRM software packages.
"Companies lose money every time there [...]

Smarsh Customer Relationship Management Solution Offers Speed And Simplicity To Investment Advisors

smarshCRM v3.0 streamlines practice management processes –

La Jolla, Calif. – Smarsh®, the managed service leader in secure, innovative and reliable email archiving and compliance solutions, today previewed version 3.0 of smarshCRM, its Web-based customer relationship management platform, at the 2010 Technology Tools for Today conference. With an enhanced user interface and back-end server optimization, smarshCRM [...]

V-Soft Launches VPRMS, V-Soft Product Recall Management Software

V-Soft, Inc. the leading provider of CRM software and services announced today the launch of a recall management software solution for manufacturers and distributors. During the course of business, companies sometimes have the need to recall their products for a variety of reasons. Having to perform a product recall is both labor intensive and expensive [...]

Australian CRM software youGROW to take on the Internationals

With its February 2010 release, Adelaide based You Grow Pty Ltd is set to break the stranglehold held by international companies on CRM software for small to medium sized businesses in Australia and New Zealand.
“Most small businesses in Australia use either MYOB or QuickBooks as their accounting or Point of Sale software," said Managing [...]

Vertical Solutions, Inc. Announces VContactCenter, a Multi-Channel, Cloud-Based CRM Contact Center Management Solution Designed for Customer Service

New technology based on flexible, layered platform enables streamlined business process management, consistent multi-channel processing, and embedded social collaboration and sCRM with both public and private cloud computing options
Cincinnati, OH – Vertical Solutions, Inc. (VSI), a developer of service management solutions, announces VContactCenter, a cloud-based CRM Contact Center Management solution. Designed specifically for customer service [...]

SugarCRM Announces SugarCon 2010, April 12-14

Registration and Call for Papers Now Open for Global Customer and Developer Conference in San Francisco, Calif., April 12-14
CUPERTINO, Calif.–SugarCRM, the world’s leading provider of open source customer relationship management (CRM) software, today announced that it will host SugarCon 2010, its global customer, partner and developer conference, April 12-14, at The Palace Hotel in San [...]

SugarCRM Announces General Availability of Sugar 5.5

New Features Enable Users to Create New Themes and Custom Mobile Views, and Strengthens Integration Capabilities around Industry-Leading CRM Platform
CUPERTINO, Calif.–SugarCRM, the world’s leading provider of open source customer relationship management (CRM) software, today announced the general availability of Sugar 5.5 which includes a new web services framework, platform improvements, the ability to create custom [...]

Dreamforce 2009 Keynote Day 2 Notes from Underground [VIDEO] #DF09

The second keynote at Dreamforce 2009 was a continuation of Day 1, filling in the parts for the enterprise model of the 4 clouds.  Yesterday’s keynote focused on the sales, service, and chatter collaboration, and today focused on the custom cloud.
It was primarily a show and tell session of vendors showing what can be accomplished [...]

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