• Home
• About
• Contact
• Articles
• White Papers
• More Topics
• Conferences
• Jobs

Subscribe

• CRM Systems
• Customer Service
• Enterprise On-Demand
• Marketing & Sales
• Press Releases

V-Soft Launches VPRMS, V-Soft Product Recall Management Software

V-Soft, Inc. the leading provider of CRM software and services announced today the launch of a recall management software solution for manufacturers and distributors. During the course of business, companies sometimes have the need to recall their products for a variety of reasons. Having to perform a product recall is both labor intensive and expensive [...]

Veeva CRM Upgrades Enhances Mobility, Analytics, and Formulary Management

Veeva Systems Enhances Mobility, Analytics, and Formulary Management Features in Transparent Upgrade of Veeva CRM
It’s the typical start to a day at a life sciences company. The sales representative grabs a coffee, sits down at his desk, checks his voicemail, and logs in to the system. Only this morning, the system is different and offers [...]

What is CRM? Screw Technology. It’s Culture, Rules & Metrics

Like E-commerce, CRM all about efficiency.  Behind the scenes, computers and technology simply adds up a bunch of zeroes and ones faster than you can ever imagine.  And, it can get from Point A to Point B faster than FedEx or UPS.
Therefore, a CRM system, whether it’s your Rolodex and notepad, on-premise software, or a [...]

2 Key Points in Choosing a CRM System [VIDEO]

This YouTube video (embedding is disabled) is a short but highly edited interview with Mary Becker, VP of Sales and Marketing at Schumacher Homes.
She discusses how Pivotal’s CRM is helping an “on-your-lot customer home builder” bridge the gap between disparate software packages and provide streamlined processes that increase the company’s competitive advantage.
2 key things for [...]

Avidian Technologies Announces Prophet OnDemand Premium Edition

Prophet Continues Its Lead in the Microsoft Outlook-Based CRM Market by Providing the Flexibility and Reliability of a Hosted Database for Individual Users
REDMOND, Wash.–Avidian Technologies today announced the launch of Prophet OnDemand Premium Edition, the newest addition to its leading Microsoft Outlook-based customer relationship management software product line. Prophet OnDemand Premium Edition is designed to [...]

Google Apps Published Files Visible on Search Engines

This is pretty scary if you are not careful.
Google will soon allow search engines to crawl and index Google Apps Documents, Spreadsheets, and Presentations that are published on Google Apps.
Yes, YOUR Google Apps.
This only applies to files explicitly published using the "publish as web page" or "publish/embed" options and linked to a public webpage.
This does [...]

OpenID and OAuth in the News

Lost in the clouds, or service clouds to be exact, are services that help make the integration easier.
OpenID and OAuth are two important mechanisms that made some news last week.
These two should not be confused.
OpenID focuses on using a single identity to sign into multiple sites, whereas OAuth priority is giving access to your data [...]

VIDEO One Click Architecture with Oracle’s CRM On Demand

With Oracle OpenWorld is coming in October, and Dreamforce is in November, both parties need equal billing, just a political campaign.
In this short video, you will see how to prepare for your sales call is quick and insightful with Oracles CRM On Demand. The CRM On Demand architecture was built with one click in mind [...]

VIDEO Introducing Service Cloud 2 with Salesforce.com

With Oracle OpenWorld is coming in October, and Dreamforce is in November, both parties need equal billing, just a political campaign.

In this video, Marc Benioff shares salesforce.com’s market momentum and corporate strategy to start the day at the Service Cloud 2 launch.
The Service Cloud has been helping more than 8,000 companies deliver stellar customer [...]

Salesforce.com Introduces New Contact Manager Edition

For only $9 per user, per month, Contact Manager Edition provides individuals and very small businesses with all the benefits of salesforce.com and cloud computing – the flexible, pay as you go model, automatic upgrades and no hardware or software to install or maintain
SAN FRANCISCO —  Salesforce.com, the enterprise cloud computing company, today announced [...]

Next Page »

Complete List of CRM Vendors & Help Desk Vendors