Google Gmail Match to Microsoft
September 16, 2011 by Vera Lang · Leave a Comment
"Google Gmail Emerges as a Significant Threat to Microsoft in the Enterprise" is the title and the conclusion of a recent Gartner report on the topic as it has become a reliable alternative to Microsoft in the Enterprise Email Market. After 5 years, Google’s enterprise Gmail has gained cloud with clients who are commercial [...]
Marriage Proposal (photos) : New First at #DF11
September 1, 2011 by Vera Lang · Leave a Comment
Social Enterprise is taking on a NEW meaning…..: women no longer waiting around, but taking action. How about a marriage proposal during a public online interview just before the Keynote Speech of Dreamforce 11, Salesforce.com’s annual tech conference that has a record attendance this year? This lady did some serious planning: brought the rings along, [...]
What’s New at Dreamforce 2011 ~ #DF11
August 31, 2011 by Vera Lang · Leave a Comment
A life audience of 46,000 people just finished listening to #keynote11 of the Dreamforce ‘’11 Conference with their heads in status ‘data overload’. Lots to digest and integrate into the new futures of a many an enterprise. I thought to share with you some take-always: Dreamforce11 META-VIEW: ** It’s audience of 46,000 is even [...]
Salesforce.com Unveils the Social Enterprise at Dreamforce 2011 #DF11
August 31, 2011 by CRM Helpdesk Software · Leave a Comment
Social enterprises revolutionize their level of customer and employee engagement through the use of social, mobile and open cloud technologies Salesforce is Social – Chatter Now, Chatter Customer Groups, Chatter Approvals, Chatter Service and Data.com will accelerate social app adoption across the entire enterprise Salesforce is Mobile – Touch.salesforce.com taps into the power of HTML5 [...]
Oracle Unveils Oracle Virtual Desktop Client App for iPad
July 7, 2011 by CRM Helpdesk Software · Leave a Comment
Highly Secure and Mobile Access to Virtual Desktops and Enterprise Applications Further extending its comprehensive desktop virtualization portfolio,Oracle today announced Oracle Virtual Desktop Client App for iPad is now available on the App Store. Oracle Virtual Desktop Client App enables users secure access to virtual desktops managed by Oracle’s Sun Ray Software and Oracle Virtual [...]
Cloud Computing Significant in BPM
February 25, 2011 by CRM Helpdesk Software · Leave a Comment
40% BPM Initiatives use Cloud Computing for 10+% of BPM Business Processes Recent surveys by analyst firm Gartner revealed that cloud computing is now a firm component in business process management (BPM) initiatives. The data shows however that cloud computing is not used in the same way within these initiatives. Specifically, one of the research [...]
Forecast CRM Largest Growth within Application Software Market
February 24, 2011 by CRM Helpdesk Software · Leave a Comment
“CRM Software Spending Is Expected to See the Largest Increase of all Application Software Markets.” This is the core finding of the recent Gartner survey. Spending on customer relationship management (CRM) software is expected to see the largest increase of all the application software markets worldwide in 2011, according to a survey by Gartner, Inc. [...]
Microsoft Dynamics CRM 2011 Released
February 17, 2011 by Vera Lang · Leave a Comment
Latest version Microsoft Dynamics CRM 2011 for on-premises and partner-hosted deployments released today. And with this, Microsoft now covers all options. With this current Microsoft Dynamics CRM release, client companies can choose: hosted online (aka cloud computing), hosted on their own corporate premises, or hosted by a partner. Benefits & Features of new Microsoft Dynamics [...]
Salesforce Chatter – 5 Great Concepts, One Missing Link
January 21, 2011 by Jimson Lee · 1 Comment
There’s enough chatter about Chatter these days. In the future, you can expect to see Chatter morphing in features. A good example is the acquisition of DimDim with its teleconferencing and desktop sharing features. Let’s face it, the way we do business is different than 5 years ago, and enterprise software will certainly be different [...]
SaaS Revenue to Top $9 Billion in 2010
December 28, 2010 by alee · Leave a Comment
Worldwide software as a service (SaaS) revenue within the enterprise application software market is forecast to reach $9.2 billion in 2010, up 15.7 percent from 2009 revenue of $7.9 billion, according to Gartner, Inc. The market is projected for stronger growth in 2011 with worldwide SaaS revenue totaling $10.7 billion, a 16.2 percent increase from [...]



