Heroku Receives InfoWorld’s Technology of the Year Award

Heroku, a leading cloud platform as a service (PaaS) and a salesforce.com company, today announced it has been recognized with the 2012 InfoWorld Technology of the Year Award.

Selected by InfoWorld Test Center editors and reviewers, the annual awards identify the best and most innovative products on the IT landscape. Winners are drawn from all of [...]

Cloud Portability: OASIS Forms Technical Committee for Open Standards

3M, ASG Software, CA Technologies, Capgemini, Cisco, Citrix, EMC, Gale Technologies, IBM, Jericho Systems, Morphlabs, Red Hat, SAP, Software AG, TELUS, and Others Collaborate on Standard for Deploying Interoperable Cloud Applications
The OASIS international consortium has launched a new open standards initiative to enhance the portability of cloud applications and services. The OASIS Topology and [...]

Gartner Announces Customer 360 Summit 2012

When: March 14-16
Where: Gaylord Palms, Orlando, Florida
Members of the media can register for the event by contacting Christy Pettey at christy.pettey@gartner.com.
For complete event details, please visit the Gartner Customer 360 Summit Web site at www.gartner.com/us/crm .
Details: Gartner Customer 360 Summit delivers complete coverage of the new strategies and technologies that are [...]

Veeva Announces Seamless Integration With Concur

Pre-built Integration using Concur Connect Platform Delivers Single Entry, Compliant Expense Reporting
PLEASANTON, Calif.  — Veeva Systems introduces a new integration between Concur’s expense reporting system and Veeva CRM. Now, pharmaceutical sales representatives can simplify and streamline expense reporting using Veeva CRM as the single point of entry for call related expenses — a significant [...]

Zendesk Integrates Facebook into Help Desk Software

More than 10,000 Companies Can Now Monitor and Respond to Facebook Wall Posts From Within Their Customer Support System
SAN FRANCISCO  — Zendesk, the proven cloud-based help desk software provider, today announced Zendesk for Facebook, enabling customer service teams to engage with their Facebook users from within Zendesk. This helps to ensure satisfaction even when customers [...]

UP 2011 Cloud Conference Live!

Join UP2011 international broadcast – Live and in High Definition from Mountain View California. (Broadcasting 12/5 and 12/6) http://bit.ly/sc6kRB
Join 20,000+ cloud professionals in the cloud at this not to be missed event!
Then, From Wednesday 12/7 – 12/9, Join us for Special Virtual Keynotes:
Government Clouds: Progress, Insights and Remaining Challenges (Coming Down to [...]

Migrating from RightNow Customer Experience Suite to Zendesk

New Offering Delivers Fast and Easy Way to Move to Zendesk from the RightNow Customer Experience Suite
SAN FRANCISCO  — Zendesk, the proven cloud-based help desk software provider, today introduced its Fast Track Migration Program, a new offering that provides a quick and easy way to migrate to its help desk solution from the RightNow Customer [...]

Salesforce.com Unveils New Radian6 Social Marketing Cloud

NEW YORK — CLOUDFORCE 2011 – Salesforce.com [NYSE: CRM], the enterprise cloud computing company, today unveiled the Radian6 Social Marketing Cloud. The Radian6 Social Marketing Cloud extends the social enterprise to marketing with new features in social monitoring, insights, engagement, workflow and websites. Together these innovations will let companies turn millions of social conversations about [...]

Concurforce Now Available for Salesforce CRM Customers on the AppExchange

The next generation of fully integrated travel and expense management solutions now available within Salesforce

NEW YORK – Cloudforce New York:  Concur today announced the release of Concurforce – a new travel and expense management solution built on Force.com, salesforce.com’s social enterprise platform for employee facing apps. With Concurforce, customers now have a travel and expense [...]

BMC Remedyforce Exceeds 100 Customers in 300 Days

BMC Remedyforce Service Desk Solution is the Fastest-Growing SaaS Platform, Significantly Outpacing Competitive Solutions
HOUSTON — BMC Software, the leader in IT Service Management (ITSM), today announced more than 100 enterprises have adopted its cloud-based Remedyforce Service Desk solution in 300 days, making it the fastest growing SaaS-based IT management solution in the industry.
Enterprises [...]

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