Gmail Outage Raises Doubts About Cloud Computing
August 14, 2008 by Jimson Lee
Were YOU affected?
I was wondering what was going on when I kept hitting the F5 to refresh my email, and it kept saying “Unable to connect to server”.
I said, WTF? How can Goliath go down? My Exchange server is one thing, but my trusted Gmail?
How about all the SMB companies who converted to […]
IFS Announces Heightened User Experience for its CRM Solution
August 12, 2008 by Jimson Lee
“Heightened User Experience”… hmmm…
I don’t know if this title is meant to be an eye grabber, with implications of ecstasy or sex (or both!).
Of course, Information Technology can be dull and boring at times, and the headline did catch my eye, so this press release was worth mentioning.
The press release didn’t go too much in […]
Survey Shows CEOs Are Making Collaboration a Top Priority
July 23, 2008 by Jimson Lee
This article and research report is really a shameless plug for BusinessWeek and SAP, but I though it was worth pointing out.
Ever since EDP was renamed to DP, then MIS, IS, and now IT, we know that the business plan must be in line with the technology road map. There is a lot of […]
Survey Claims Open Source is Business Security Risk
July 21, 2008 by Jimson Lee
How many companies do you know still refuse to run Linux?
Their argument is the source code is 100% available and open, so hackers know the vulnerabilities and potentially harm your system.
Here’s some reality…
First of all, the number 1 threat to your companies security policy is your own employees.
Second, yes, the number of Linux and Mac […]
New Salesforce.com Certification for Salesforce CRM Admins
July 16, 2008 by Jimson Lee
New Salesforce.com Certification Program for Salesforce CRM Admins and Force.com Developers to Accelerate SaaS and PaaS Industry Success
SAN FRANCISCO — Salesforce.com, the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS), today announced the official salesforce.com certification program for Salesforce CRM administrators and Force.com developers. The new program will give Salesforce CRM admins and […]
Microsoft CRM Online Drops Price to 19 Dollars a Month
July 11, 2008 by Jimson Lee
Once upon a time you had to pay for a browser software, just like any other application such as word processing. Netscape Mozilla was a paid product, which you could purchase as a shrink wrapped box of software. I remember paying $39 for it back in 1995.
Of course, rivals lowered their prices until […]
AMR Research Report Ranks Top 10 CRM Vendors
July 8, 2008 by Jimson Lee
The Top 3 on this list should come to no surprise.
What is surprising is Microsoft in 8th place and you can bet they’ll use their market leverage to hopefully climb to the top 3.
What’s also interesting the growth rate from 2006-2007, notably the CRM giants on this list.
As expected, Salesforce.com is doing fantastic with their […]
Tracking Methods - Should you be Concerned?
June 10, 2008 by Jimson Lee
Think of this day to day scenario:
You go to Safeway, Ralphs or Vons, buy some food, and to get a discount, you swipe your membership card for the savings. No big deal, right?
But now the Supermarket giant can track your purchases and trends, and make sure your favorite cereal is always in stock. […]
CRM Failures: Businesses Failing to Use CRM Software to Full Potential
June 4, 2008 by Jimson Lee
I think there is an error in my headline today.
It should read:
Businesses are still failing to use their SOFTWARE to its full potential.
How many IT projects fail after 1 year? How many White Elephants or “Islands of Databases” do you have in your organization?
This picture best describes why most projects fail, including CRM implementations.
Here […]
Flextronics and Business Process Management Software Seminar
May 29, 2008 by Jimson Lee
Business Infrastructure Software in Action
How SOA Helps Accelerate Success with Business Process Management
Date: June 3, 2008
Time: 11:00 AM EDT - 8:00 AM PDT
Note: Audience members may arrive 15 minutes in advance of this time
Business Process Management (BPM) is being used today by many organizations to gain new levels of visibility and control into […]


