Workday: The Next Software Power?

August 19, 2008 by CRM Help Desk

To compare Workday to Salesforce.com can be an insult or complement, depending on who’s side you are on.

That is like asking Marc Benioff, Salesforce.com’s CEO, who is going to be the next Salesforce.com?

“There’s only one Salesforce.com,” quotes Benioff.

At the end of the day, SaaS is all about uptime, credibility, and security.

And the long term vision, […]

Maximizer Software Launches New Brand and Corporate Focus on Mobile CRM

August 18, 2008 by CRM Help Desk

1,600 Companies Worldwide Adopt Mobile CRM Solution

VANCOUVER, BRITISH COLUMBIA — Driving the mobile CRM wave, Maximizer Software Inc., a leading provider of simple, accessible customer relationship management (CRM) solutions, has announced its new mobile CRM brand - Maximizer Mobile CRM. To date, more than 1,600 companies worldwide have adopted Maximizer’s mobile CRM solutions, proving the […]

Intelestream and Compiere Partner to Deliver Integrated ERP Solutions

August 18, 2008 by CRM Help Desk

Intelestream is well positioned to bridge Compiere’s ERP solution with open source CRM applications, including the SugarCRM™ product line.

Intelestream has already commenced with Compiere professional services engagements. Interested parties may contact Intelestream for more information.

Chicago, IL — Intelestream, Inc. today announced the company has expanded its service offerings to include implementation and customization of Compiere’s […]

FreeCRM Now the Safest Online CRM in the Industry

August 13, 2008 by CRM Help Desk

FreeCRM.com Adds McAfee Secure and PCI Compliance

SAN FRANCISCO, CA, — FreeCRM.com, the world’s largest on-demand provider of SaaS CRM services with over 87,000 customers, today announced it is enhancing its security — and protecting its customers — by implementing advanced hacker-safe and PCI compliance scanning technology to protect, audit, and certify network and e-business security.

FreeCRM.com […]

iDashboards presents Olympic Results Tracking

August 12, 2008 by CRM Help Desk

If you work in a Call Center or Service Desk, you know the importance of customer scorecards, detailed support metrics, and overall customer service efficiency. As well, you probably track and measure incoming call volumes, problems resolved, and types of issues.

With the Beijing Olympics in full force, iDashboards presents an Olympic moment with […]

Product Comparison for Customer Relationship Management Solutions for Small Enterprises

August 12, 2008 by CRM Help Desk

DUBLIN, Ireland–Research and Markets has announced the addition of the “Product Comparison - Customer Relationship Management Solutions for Small Enterprises” report to their offering.

The Customer Relationship Management (CRM) software market is growing once again, especially those solutions focused on increasing demand in small enterprise and mid-markets. New market trends, such as Software as a Service […]

Zoho Welcomes Prestige Home Automation as One Millionth User

August 11, 2008 by CRM Help Desk

Success of Online Business Apps Positions Company as IT Department for SMBs

PLEASANTON, Calif.–Zoho today announced that Dean Detton, founder of Prestige Home Automation, is the company’s one millionth user. The news validates Zoho’s user-driven success and the increasingly influential role the company plays in defining the dynamics of the online business application market.

To celebrate its […]

Soffront CRM Supports Multi-Currency

August 6, 2008 by CRM Help Desk

New Feature Eliminates Restrictions on Global Sales across Borders and Currencies

FREMONT, Calif.-Soffront Software Inc. (www.soffront.com), the leader in mid-market CRM software, today announced multi-currency support in version 8.7 of its popular software. This multi-currency feature increases efficiency of the sales team to conduct business using worldwide currencies. Multi-currency support is available in all Soffront modules, […]

FrontRange Solutions Launches Next-Generation IT Service Management Solution

August 2, 2008 by CRM Help Desk

ITSM Version 6.1 Helps Organizations Accelerate ITIL Adoption And Meet Governance and Compliance Challenges; Supports Microsoft .NET 3.0 and WPF

PLEASANTON, Calif.–FrontRange Solutions today announced the availability of FrontRange™ IT Service Management (ITSM) Version 6.1, a next-generation software application that gives mid-sized and enterprise IT and customer service organizations an innovative solution that improves the customer […]

Sales Simplicity Software Gains Acceptance as CRM & Sales Automation Standard for Canadian Homebuilders

July 30, 2008 by CRM Help Desk

Canadian Builders Retool with Sales Simplicity Software. Company Adds Another 2,100 Annual Housing Starts to its User Base

Sales Simplicity Software, the widely acknowledged North American leader in Sales Automation, CRM, Marketing and Reporting tools for home builders, today announced widening acceptance of its products as the de facto standard for Canadian homebuilders.

Since the beginning […]

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